Reviews for AiT: Loyalty, Email, Review Ai

We use AiTrillion primarily to do email marketing, email automations, website popups and announcement bars. It was simple to install and embed into the website. It is successfully capturing email addresses and phone numbers . Very useful for email broadcasts to our customer base. The email creator is intuitive and we found it to be one of the well thought interfaces we have come across thus far.Thank you for creating this app for Shopify! The support has been instant and responsive from the beginning. He is hoping the team keeps up that kind of engagement going further.

Thanks Pratibha, it was great connecting with you after a long time. Summ appreciates the good work happening to all other customers, and wish to request you great support to recommending ways on how we can continue to grow together. Summ has always been part of Aitrillions success and are delighted to be part of the growth. Thanks to aitrillion.com and all its team members for all you do please we look forward to having more connect and reaching out more often. thanks appreciate.

I am very appreciated the support and very professional to solve my questions which has been bothering me a long time, looking forward to further more work together.

This app has great potential but the support is non-existent. Out of 20+ tickets they may have responded to a few. The videos they have are great as an overview but there are still questions you'll need answered and you'll be lucky to get a reply. I even emailed them several times with this complaint and no answer.

Amazing app and support. We are working with Ai Trillion for over a year now and the features this app provides are amazing. We were able to improve sales by over 25% by enabling Email automation and many other functions this app provides. The support given to fix issues or simply help improve the performance is beyond what I would expect. Such an amazing app can highly recommend it.

I have had a great experience with AiTrillion. I Highly recommend them. The membership and loyalty program are beyond expectations.

Love the review function, has really helped give my products a good reputation. I now have over 1500 5-star reviews on my products and it really helps customers make decisions. The rewards system is being used a lot by customers so a great retention tool. It was really easy to set up. A lot of customers use the points and I like being able to reward them for making my life easier, byt setting up accounts and leaving reviews. It took me a while to get round to using some of the features, like the "trending products' and 'New arrivals' widgets, and I am so glad I did, I get a lot of sales from these. It is good to have all these different functions in one place, and one cost. I am constantly going back to the app and using more features as I understand them and am ready to do them.I am not at all tech-savvy so it took me a while to work out how to do some things, but Preetam and the team are always there when I need them and they sort things out quickly and explain to me in laymans' terms what is going on. I now have a Professional level subscription and feel it is well worth it.

TORCH

2022-08-03

Indonesia

The AiTrillion team provide us an exclusive service. They treat our request as a development tools to grow their business. Aside of features, we also get a lot of insight, so we can grow together.

Great App! If you are looking for a solution that will allow your customers to come back for more with loyalty, emails, reviews, etc., you are looking at the right one! This app helps us in removing multiple apps which we are using for the store. They are helping us a lot and super patient. Jacq was helping us all the way and making it a success.

This app is fraudulent DO NOT USE. I had customer service discontinue my subscription. Yet they still charged me for the next month. I contacted customer service and they claim I wasn’t charged after I sent all my information showing charges.

Super helpful and quick to resolve any issues. Need min of 100 characters to post the review.............................

AI Trillion support team has one of the best customer service teams I met. Always super helpful and want to help understand the tool and how to make it better.

The app is user-friendly. However, there is a lot of back-end code tweaks that needs to be done since Shopify is basically many apps layering each other, which comes to my point whereby the Support Team is amazing at solving almost all my issues and in a very timely manner as well. Thank you for your help!

Not only is this app effective in helping me meet my marketing and sales goals, but the customer support is first class. I can get on a zoom anytime I need and speak with a team of people who are extremely knowledgeable and care about my company's success.

AI Trillion is so helpful! They provide wonderful instructions with pictures that really assist a non-coding person, like my self, with the ability to set most things up on a website, However, no matter how simple their instructions are, they are here to help you out! they are prompt with response and quick to fix the issue at hand! Their program is easy to use, but should you get stumped they are only a quick chat away! Thank you AI Trillion

I moved to Shopify after seeing this plugin on a client's site. It does everything 600 plugins on WooCommerce would do. There were a few issues (I like all my site elements to have the same theme), and their amazing support specialist Preetam D was there to help me every time. I don't often leave reviews, but this company and that support specialist deserve more than five stars!

I am in the process of migrating from another ESP and have been very pleased with how it has been handled.

Support has been very helpful. App is robust full features for any store. Just getting started, very pleased so far.

The support team for this app is amazing. Despite time differences, I still get support replies very quickly. Support is concise almost all the time

Very good app and good support services. I recently faced an issue and resolved by the AI Trillion rep. Preetam. I am hoping to get the business going with this easy to use app.

Ive just started using this App and so far I like what I see. The tech support, zoom support and chat has been brilliant!!

I have had a very good experience on support, setup, training and chat. I will recommend AiTrillion to all my friends and colleagues. Namit has been training us and has been doing great!!

I have several apps with Shopify and I love that this all stream lines into one. Saurabh has been a great help in answering all of questions and helping migrate all of the data from all of my other Shopify apps. Great Customer Service. I highly recommend

I only installed the app today and Preetam has already helped me so much! I am having some teething problems (user error I must stress) and he is helping me sort them all out. In fact he has gone above and beyond so far!

This App is fully fitting with our expectations. We needed to customize some standard template with regards to our language (French) and they did it very quickly. Thank you for the perfect support.