Reviews for Air: Product Reviews app & UGC

5 stars for app quality 5 start for customer support, they support me even in the weekend, and really quick.

10/10. Abby helped me out with importing my reviews and she's really sweet and effective. She's really patient too since I didn't know how to use excel and not only did she guide me through the process but she also did it for me when I was struggling with the app's requests. Would definitely recommend using this app because of that!

Among all paid apps this app just works with all the required features for free. you can import reviews from Amazon is the best feature for me. also, chat support is prompt which I used for few small things to be corrected for my custom theme

Aplicación gratuita con gran soporte. Esther me sirvió muy bien.

Pamela made a great collaborative efforts to resolved my store issues. Thank you again and I hope we can talk again in the future.

My experience with Pamela from Air Product Reviews was exemplary. Her prompt responses and detailed explanations were exceptional. Pamela was quick to understand and address my concerns, providing comprehensive solutions with a depth of knowledge. Her professionalism and dedication to customer satisfaction were remarkable. Highly recommended for anyone seeking efficient and insightful assistance. Pamela truly sets a high standard in customer service!

I was having challenge importing reviews and Esther was of great help saved me the stress as I was about to give up.

Pamela from customer support was very helpful and solved my problem in minutes! The app is fantastic, super recommended!

This app makes it SO EASY to import products and customer service is great. I had a problem and Pamela was knowledgable, quick in her responses, and very helpful. She is the best.

Truly one of the best review apps on shopify, I really loved their support however which was extraordinary, especially with Esther, Juliana, and Prakash. Thank you all for the service ❤️❤️❤️

I was searching for a review app for my shop and come across this app. What caught me is that it is totally free! And reviews so far are excellent. I read on and decided to install the app for the shop. Because that I had reached out to them and done up my csv file. Still can't upload successfully. So I sent in to support and attended by Sunny and Toby. She's been such a great help. She helped me to check and see that the file was already loaded successfully. Then she helped me to set up the review box. Since online, I asked a lot of questions and she was patient throughout. I further asked her to help me set up the star rating which I think Toby is the one helping me. While I was waiting, I was doing other things. It was set up pretty fast. My experience with the support was great! I hope they can continue and keep it up and high quality service over the time.

Well Roasted Coffee

2024-01-12

United Kingdom

We had a small duplication problem which once I raised it as an issue was cleared by the lovely team of Lydia and Toby. Real fast service so was pleased. Not sure why it happened in the first place but hey it just noughts & ones. Thanks team

great service, fast response time. very convenient to work with them. as they always available to answer your question, and they very technical to help with your reviews.

Great App ! Nice support, thanks Abby

The app offers a really good service and it's free! Also, I got excellent help from Esther. She was really fast and helpful!

really good tech support team fixed all my problems good app and free

Works perfect and Jasmine and Anivia were very helpful at fixing some issues I had. Highly recommend :)

Great app, fast and enthusiastic support by Esther

The Support team is very responsive. Thanks Esther for helping me with my store reviews.

The plug-in is easy to use, the staff is also very nice, and the response speed is very timely.Thanks for Jasmine and Gidoen,

I'm grateful for Jasmine's excellent support—prompt, efficient, and exceptionally helpful. Jasmine's professionalism made my experience smooth. I appreciate the dedication to customer satisfaction and quick query resolution. Overall, a fantastic support experience! Thank you, Jasmine, and the team, for outstanding service.

Hana is amazing. helped me for an hour and got me started

Its the best app for reviews, any language for free, very responsive support, easy to use, simply the best,, i love it! a french speaking person

I encountered challenges while trying to set up the Air Product Reviews application on my Shopify store, and navigating the technical aspects was proving to be quite a task. Luckily, Audrey from technical support stepped in to assist. Audrey not only efficiently resolved all of my issues but also took the time to provide comprehensive guidance through detailed screenshots, especially in areas where I lacked familiarity. Audrey's proficiency and commitment to customer support left a lasting impression on me. Her assistance proved to be instrumental, and I am now able to seamlessly integrate the Air Product Reviews application on my Shopify page. I am grateful for Audrey's patience, clear communication, and proactive approach in helping me overcome these challenges. I highly recommend Audrey for her exceptional technical support. Thank you, Audrey, for your exceptional service!

there support system is very well you dont have to wait tooo long for a reply they response in just a few seconds and solve your problem easily espessically thanks to suuny!