Reviews for Air: Product Reviews app & UGC
Lunevue
2023-08-20
Hungary
I'm testing this reviews app now, so far looks promising. A great, free reviews app with live chat support (Esther was really helpful).
InfernoTuning
2023-08-20
Italy
Assistenza impeccabile, in 5 minuti risolvono il problema. In particolare gli assistenti Emily e tony sono stati formidabili
pleasevibe
2023-08-20
China
That's great to hear that Emily helped you! Writing a thank you review is a wonderful way to express your appreciation. If you'd like some help in composing the review, feel free to provide more details about the assistance Emily provided and any specific points you'd like to highlight. This will help me assist you in creating a thoughtful and meaningful thank you review.
Sonibuds
2023-08-20
United Kingdom
Oh, that's great! Thank you so much, Emily. You're the best <3 This must be the best customer service I've ever received.
Wear Paris
2023-08-20
France
Better than Loox and all those overpriced pay-as-you-go apps. The chat service is also very fast and efficient. In short, this is an excellent application
PHONECARE
2023-08-20
South Africa
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PSstore
2023-08-20
Thailand
Very good app and abby frome avada gave me very good advice. Makes it easier to manage reviews of the store.
Justforkixxs
2023-08-20
United States
I had an user error with AirReview app, Abby was awesome at helping me sort out my issue AirReview.
Viour Veladorr
2023-08-20
Germany
Super App und der Support macht wirklich einen tollen Job! Danke nochmal an Hana und die Technik für Ihre Hilfe!
PostiePrints
2023-08-20
United States
Abby, Lydia and Gideon have been such great help!! They have been nothing but kind and supportive throughout this whole process!
Utilybox
2023-08-20
Brazil
Excellent app. It works very well, and the support service is incredible, especially with the attendants Hana and Esther. Thank you girls!
The Rug Emporium
2023-08-20
Pakistan
My customer support rep was Hana and she was incredibly polite throughout the chat. She was also very efficient and solved my issue in a few mins. Had a great experience w Air Product reviews!
MvN020
2023-08-19
Switzerland
application très utile et merci à l'assistante Lydia de m'avoir aidé grâce à elle je suis parvenu a faire ce que je n'aurai pas pu sans elle Merci Lydia :)
DoggoWorld
2023-08-19
Switzerland
so far great support, Lydia and William helped me with everything and works the way it’s supposed to<3 looking firward to be able to grow
Kwinka Collective
2023-08-19
United Kingdom
Air Product Reviews' customer service is impeccable. For a shopify store owner, I truly recommend that other store owners download this app as you won't regret it. One of their staff called Jasmine was a huge help and has done such a great job, I wish her all the best.
Full-X
2023-08-19
United States
UPDATE 3: I managed to fix the issue myself. The maximum number of reviews which can be imported in a single CSV file is 600. In the full month that I was waiting on a solution, no one thought to tell me this and it isn't written anywhere on their Import Reviews page. I had clearly explained that my issue was trying to import 4,000 reviews and that many were not going through. Their response was "our dev team is working on it, just a few more days", and "just a few more", and "just a few more"... this went on for a full month, and I only got updates when reaching out to them (never the other way around). Very unprofessional overall. But the app is decent otherwise, the customer service is great in most situations. Somehow they just epically failed on this particular issue. So, in some situations, you might be on your own to figure out a solution. Might be worth paying for a different app if you don't want to risk it. UPDATE 2: The same major issue below (unable to import reviews) has still not been fixed. It has been a month since I submitted the issue. Tech support has barely contacted me on this issue, has basically been ignoring me entirely. They were super-helpful with everything until I had a serious issue, and since then it seems they are trying to deliver such poor service that I just "go away". It's very frustrating and has been costing me a great deal of money, delaying my store launch. I have never had a technical issue take this long to resolve, for any product I have ever used. UPDATE 1: I have had an issue with importing new reviews from CSV and incorrect reviews being stuck (un-deleteable) on my site. Their customer service reps are very kind and helpful but this issue has taken well over one week and still has not been fixed, nor am I clear on what the problem even is or why it is taking so long. This is causing serious delays on my store launch timeline. If they fix this issue soon and with a good outcome, I will increase my star rating. Abby was very helpful in correcting my issue. Would recommend this app! It seems to be going well so far.
My Store
2023-08-18
France
This Application is perfect, Great support :)Thanks for all , this application is very good thanks for alll
Machiavellian LLC
2023-08-18
United States
Esther, She was amazing, I would def give her a raise and a half. Helped me so much. 10/5 service.
Nixi
2023-08-18
Brazil
muito bom, atendimento excelente da liz. me ajudou na minha duvida e foi super atenciosa, parabens pelo atendimento
SEWIES
2023-08-18
Sweden
I got great help from Prakash with putting up the review box on my website. It was easy communication, fast replys and very polite.
Imperial Strength Co.
2023-08-18
United States
amazing, and it's free where as LOOX and such charges a costly price for small businesses! customer service is wonderful too!
IJMAL
2023-08-18
Malaysia
Great and quick assistance from Jasmine. She is very helpful in assisting my enquiries. Will discover more on this app.
DESK4YOU
2023-08-18
India
"I had an exceptional experience with Air Reviews' services. Jasmine provided invaluable assistance in configuring the app settings to perfectly align with my requirements. I highly recommend Air Reviews for their top-notch service and commitment to customer satisfaction."
Noveltees
2023-08-18
United Kingdom
Still early days, but I have been very impressed with the clean presentation and features of the app, and the level of responsive support from Emily.
Trajet Serein
2023-08-18
Canada
Enfin une app d'avis gratuite qui est professionelle !! Il est possible d'importer des avis d'aliexpress et amazon. Géniale!