Reviews for AfterShip Feed for TikTok Shop

when the order is synced from Tiktok shop to shopify, the customer name becomes some hard coded "Joe Customer". contacted the support and wasn't really helpful. I can definitely see improvements in their customer support.

Excellent customer service by Anmol! I was having issues with my products syncing and he was very patient with me and walked me through it over Zoom. I am so excited to get started on TikTok Shop!

Great experience so far! Very useful for getting my products onto Tiktok without having to spend hours doing it manually

Really helpful in setting up my tiktok shop. Kumar has been great in assisting me in syncing products to my shop.

Works great and probably the only integration that works with TikTok Shop. Highly recommend you to try it.

Easy switch from SkuIQ and great customer service experiences so far when having to work with them on questions!

Aditya Kumar - Really helpful service, thank you for responding quickly to my query and resolving the issue.

So this is a great app so far and the only app I can find in here that will actually sync products from shopify to tiktok correctly. As well after ship has alot of sales channels and they ve all worked pretty well for me so far. -pressedbydesi

Kumar was very helpful and pleasant, he dealt with all my queries in a timely and efficient way and suggested ways to contact TT when he was not able to provide the solution himself.

Great experience thanks Aditya, sorted out my issue. Thank you. I could not sync at first but eventually it worked.

Very easy to use. Saved me a whole lot of time and made it easy to set up my shop on TikTok. Highly recommend

Thank you so much this has accelerated my tik tok shop inventory process by a million. I saved so much time.

I have nothing but trouble using this app. It appears it's not updated to TikTok Shop Seller Central. I had to delete it and find someone else.

Terrible. ive spent a total of 12 hours on this app syncing products, one product would not allow the variants to sync due to an error message saying sales attribute contains prohibited words. which is obviously an error. live chat no help at all. no one can fix the issue. ive also tried deleting the product so I could then try again and upload and sync it and it does not allow you. Waste of time. The app is a nightmare to navigate, and live chat is a waste of time,ive now deleted the app after waiting over 24hrs for a response on live chat

The app is not posting the tracking number to TikTok resulting in issues. I've contacted support but no response thus far.

Fixed any issues lets be honest I created being click happy! Fastest help i've received on any app.

Good app. Does mostly what it needs to do. However it's slow to sync and also it doesn't carry across product EAN data to the Tik Tok listing, which of course is super important and very much needed. As we have around 11,000 products, and some of them have variants, I'm not going to be manually copying and pasting every one of the barcodes from my Shopify store into the TikTok Shop equivalent listing. This is surely one of the things that the app is meant to do. Where an EAN exists on Shopify, the conversion code they have in this app that creates the listing in Tik Tok should copy this across. This is mega important to us and it will be (or should be) to any other Shopify merchants that would want to use your app. I've raised this and other glitches like this with your tech / integration team, who so far have been very quick to respond, so I'm hopeful this can be added soon. I'm surprised this hasn't been raised already. Or, is your app new and not fully operational?

love it so far! it is very easy to use. i cant believe how simple this is to use. Please stay simple and free. Thank you

So far I love this extension! It has been very easy adding my shop's products. We will see how it goes when I start selling! I am hoping it is just as seamless and also continues to be FREE!!!! I love free lol.

So far so good. The support team is very helpful, and the app has made our TikTok selling process very smooth.

Elite Wellness Shop

2023-06-11

United States

So user-friendly. Compared to the other three apps that I tried, this one was heaven sent. I've been at this for hours and I finally tried this one. Smooth process. The instructions are clear.

Good for syncing products with TikTok which is not possible with the official app. Works really well and is very quick for syncing.

They were very supportive and helpful right off the bat. Kumar offered a discount to get me started so I can start selling more products. I hope to have a long and fruitful business relationship with them. Syncing products to Tiktok is a very straightforward and simple process and I am impressed with how fast and light the app is.

THANK YOU FOR YOUR STEP BY STEP I REALY needed this not every one can do this and im one that cant do anything . lol

It took a minute for anyone to respond but once I got in touch with Kumar we sorted out the issue within minutes.