Reviews for Advanced Shipping Rules

Excellent App! The only method found to setup complex shipping rates with our many different sized Art products, including several Fulfillment services. Brian answered promptly and got all things sorted out quickly. It can be mind boggling to setup many complex products and trust that Shipping will be correct. Looking forward to new features coming! Thanks!

$49 extra to do anything useful, a cut of which goes to shopify who continue to neglect shipping tools and force users to download these ridiculously expensive apps. Anyone considering shopify should seriously google about shipping problems before spending any time/money on this platform.

Smooth app, does what it says.

Grownmanshave

2017-07-16

United States

Simple, easy, and does exactly what it says. It helps me to constrict a few products to US only. It also allows me a few ways to adjust shipping pricing as well. Great app.

Great app, basically works exactly how you want it to.

This app is solid. You can create whatever shipping rules you need, then assign it to a product. Then it will tally all the rates in checkout and display the accurate number for the customer. Automation that avoids errors - what more can you ask for?

Shopmissa

2017-06-23

United States

Update, someone from the company finally got back to me to help install and use the APP. Thank you _________________________________ Worst APP company ever! I got this app to do restricted shipping zones and I needed help setting it up. I called them several times, no answer! Their phone is not even a real phone but a google voice phone! And I emailed several times and NO reply! Just uninstalled and will be using a different APP!

I was afraid I was going to have to find another platform for my shop because of our specialized shipping but this app. does the job! Everyone told me it could not be done but once I got this app. and talked with Brian he was very helpful and got it to do just what I needed. I can not say enough good things about this company and app. I would highly recommend!

Great app. I have tried 3 other shipping applications before this one which is the only that could satisfy all the needs my store has. Support was very quick, helpful and thorough. If you are reading this and wonder if you should pick this app, just do it! Yann Jaxson&Co.

The support is absolutely amazing. I had a great conversation and the phone was answered promptly. I have never used another app with such incredible customer service :) If you use Printful and want blended shipping rates/rules, then this is the app for you!

For those who have no programming experience like myself, this app is for you. I had sales drop off because of a shipping problem and this application solved it. Super straightforward and Brian from customer service was very helpful. It's an app anyone can use!

We searched and trialed all the shipping apps we could find for Shopify and Advanced Shipping Rules was the only one that had solutions for all the requirements we had for shipping from our store. Most of all is the ability to make use of the USPS Flat Rate and Priority Mail Regional Rate boxes. The app allows our buyers to get the most reasonable rate shipping options accurately calculated so they did not over pay (which really helps avoid abandoned carts) or underpay (so we lose money). Support was great and they spent the time with us to help get the initial setup working for us. Real phone support from patient software folks who walked us through the setup and helped us understand the interactions in the back end of Shopify. The app got us through the Christmas gift shipping frenzy without a hiccup. 8 months after our initial setup, we wanted to add some more complications the shipping rules and they where there again to help us get that setup and refresh our training on how to do setup.

So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!

I'd do 0 stars but I guess they don't have that option here. Insane. I've reached out 2-3 times via their chat option, their "customer service" phone number and I've emailed them. They have NEVER responded and it's been a week and a half now. WOW. Have they gone out of business???

Amkha Seed

2017-02-28

United States

Fast and helpful support. Powerful tool for custom shipping requirements.

Needed help setting this up, sent an email a week ago and not heard anything back, no response, nothing. Uninstalling the app and using another with proper support backup.

Awesome App!!! Easy to use, does exactly what we need it to do, and works great. Their customer service is also awesome.. Highly Recommend!!

Super useful app, has great integration with other apps too! Thanks, www.unicorn.gifts

This app really has been a saving grace. We are running a marketplace with many different vendors. This app has so many options for vendors to choose the shipping method that best suits them including real-time shipping rates calculated from their postal code. We have vendors that prefer to ship based on total order price, some that prefer to do it by weight-based flat rates and others that want real-time costs or free shipping. All of these are options are very easy to set-up and manage. When vendors are shipping to multiple countries, you can quickly duplicate their shipping set-up from country to country with one click. When I first started using the app, I was just happy to be able to quote rates from the correct postal code, but now I've seen just how flexible and versatile this app is if you have many vendors or drop ship your orders. It has alleviated all of our shipping problems, which is kind of amazing being that we have complex shipping needs. Excellent customer service as well and it seems as though Brian is constantly working to add features and provide users with premium updates. Thanks for the app! Very appreciative!

Sitstay

2017-01-25

United States

We have several drop shippers as well as products that we wanted to carry that didn't fall under the free shipping umbrella and this app allowed us to accomplish it. Customer support has been very helpful with walking me through any questions I have. We would recommend to others who are looking for advanced shipping options.

The app is great. It offers options I haven't found elsewhere, allowing me to personalize shipping options worldwide. Plus they helped me with setup. Great customer service.

In my store I have items i fulfill myself along with items fulfilled by two different fulfillment providers. There were multiple shipping rates for multiple items and I had no way to effectively manage it until installing this app. I can easily create a fulfillment provider shipping rule for every rate needed and now can collect the exact amount needed. I too was hit by the recent brief outage, and while it cost me some sales the support and service I received from the app developer immediately following the outage won me over. With all things tech there are bound to be some glitches, but this developer went above and beyond to make it right. Highly recommend

Our app, for the first time in over a year, experienced a brief amount of downtime. We addressed the issue and the app is now running properly. Like any platform there is going to be very rare unexpected downtime, even Shopify itself has downtime from time to time. We are implementing a reporting tool that will continue to improve our response time in the future.

Was using this app for awhile. Found out today that for the last few hours it was just straight up showing customers an error and preventing them them from checking out. Brilliant...

Was recommended to use this app by Printful since they handle my fulfillment. Once you take the time to get it set up it does exactly what you want it to do...unfortunately 3 days into my trial the website is now suddenly shut down (by who knows what). This instantly rendered my shops checkout system useless. I was awaken to emails/calls from my customers saying they could not pick a shipping method. I feel stupid for overlooking the fact that one 3rd partys minor mishap of service can completely cripple your e-commerce without warning.