Reviews for AdRoll Marketing & Advertising

Great app to get display ads running at a competitive price. Wes R. is a rep that brings experience and recommendations just like the bigger display ad agencies. Running a smaller budget, doesn't keep you from getting the best attention from Wes either. He is always brining new ideas to improve performance.

Very easy and smooth integration. Ewa has been really helpful in providing assistance during the process.

Great app for Shopify to get more traffic to my e-commerce. Had great assistance from the support via live chat on the platform and email. Didn't bring sales yet, but we understand our investment is low so might take some time.

We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value has gone up.

I have started using this APP and so far its doing very good... I am looking forward to scale it more

We started using Adroll recently and the support and integration has been really smooth so far, especially with the customer support that has been top-notch! Really excited to see how Adroll will be able to help our small business grow.

It would be nice if the Adroll support team was more informed about the known bug (using an underscore in the cName code) that prevents the Email from connecting with the Shopify server. It took me over a week of, "It's a Shopify issue" before they admitted it was a known bug and that they hoped to develop a solution soon (meaning, maybe one day). I could always move my host DNS shopping to another server so their broken code would work on my site. I think it is wrong to sell a product that you know does not work as you advertise.

The integration with Shopify was super easy and there support team is excellent and I get them every time I need help.

very excellent service. The supporters are also very enthusiastic. My experience with this app is very good. Hope the app is increasingly strong. good luck adroll team

Great customer support!!! I'm looking forward to work with Adroll in the future. That's easy to use.

Set up was simple! Was able to use first day. Support is good if you need any assistance. Would highly recommend!

Conversions, conversions, conversions Cant say enough great things about this app. It works! The team behind the app is amazing.

We've been with AdRoll for around 3 years now and like to think them as an extended arm of the company. The app integration is seamless, account management is brilliant and they are always discussing ways to keep increasing our performance & really grow the accounts to the next level.

Sweets Kendamas

2021-02-09

United States

Adroll helps move product and complete the funnel. It's an absolutely crucial part of our business. They have a great support team that helps you with everything you need and we couldn't be more grateful to be working with them. The biggest problems I've had so far are their frequent automated requests to review the quality of their services. Hopefully this review will cause a change with that down the line. They usually listen quite well.

We've been using Adroll for more than 5 years and I consider it an integral part of our marketing strategy. Their app integrates seamlessly in to the Shopify store we put online in 2018. Great app, great team, great support.

A truly great and seamless onboarding and integration process. Attentive support is also very helpful and quick to respond.

Excellent product and app! Been using adroll for a long time, and very shortly after installing and setting it up ( which was a breeze! ) we started to see ROAS of 10x - highly recommend. Adroll is a must and if you happen to work with Rishiraj P - feel extra lucky because he is fast, smart and thoroughly knows his stuff. Thanks Rishiraj P and Adroll! : )

Pro Bike Supply

2021-02-03

United States

Carson Ward helped me to take my eCommerce marketing to the next level. We have been using Adroll for about 6 years with very good ROAS. Ask for Carson by far the most knowledgeable person I have worked with over the years at Adroll. Great platform with the tools that he will help you utilized effectively

The service is really what I attribute the 5 stars here too. I was able to interact with 4 AdRoll employees, and each individual made my experience so pleasant. Will set our brand up and I had regular check-in calls with him. He's so helpful and great to chat with. Really bummed that our calls have come to an end! I was also really impressed how well the design team put together our ads. I gave minimal input and they looked exactly how I wanted them too, if not better! I can't help but think the 1 stars are due to inexperienced marketers who are not familiar with ad platforms. Thanks AdRoll!

AdRoll is a great marketing app to integrate with Shopify! ( I have tried many! ) It was very easy to set up and use. Their customer service is excellent! A quick shout out to Gary who went above and beyond to help me with my target audience and had some very enlightening suggestions about the changes to make so that all my campaigns run to get the max out of my budget and get the best results!

Excellent services and their customer service is great, I was having issues with their account at 1:46 am and they still have agents to help me to solve the issue! Definitely a five star for them!

I truly love this app. I believe my profits are really going to improve after utilizing this app. Some aspects of the app was confusing but the support them really helps with that. Now, I really understand it.

AdRoll is a great app to integrate with shopify. Super easy to set up and use. I had some difficulty running email campaigns but Gary at customer support was a huge help. Everythings been running smoothly ever since!

Unreliable App. You are not even able to add/remove/edit your recipient list. However, the customer service is responsive enough.

Used Adroll since 2015 and it's amazing, the integration with Shopify is seamless and their customer support team is exceptional; extremely attentive, responsive, and knowledgeable!