Reviews for Address Guard

Very helpful app! Been able to help minimise orders going out with incorrect addresses as well as help reduce amount of return to sender parcels returned. Ryan has also been fabulous, direct communication and able to outsource information from carriers themselves. Highly recommend.

GORNATION

2025-05-09

Ryan was incredibly helpful throughout our communication. He took the time to thoroughly explain the features and limitations of the service and was very responsive to all my questions. I really appreciated his efforts and excellent customer support.

Address Guard is an exceptionally well-developed and thoughtfully designed app, clearly built with customer input and feedback in their ethos. It is evident that the team has considered every aspect to meet user needs as its highly customisable. For businesses with specific niches, the team is highly receptive to feedback and willing to implement changes to accommodate unique requirements. The customer service experience has been outstanding, offering direct communication with team members who are efficient and proactive in addressing concerns. They would come highly recommended from me.

Does exactly what I need. We were having issues with non-latin characters at checkout, incorrectly auto-filled addresses, and then customers who didn't realize this until it was too late, their package was shipped. All better now.

Under 5'10

2024-12-19

We’ve been using this app to address a persistent issue with invalid customer inputs, and it has been a game-changer. As a business utilizing a 3PL, we often encounter orders flagged with “action required” due to invalid addresses. Resolving these manually was tedious and inefficient. This app has streamlined the entire process, saving us time and hassle. On top of that, their support team is outstanding—responsive, knowledgeable, and always willing to go the extra mile. Highly recommend for any business looking to optimize their order flow and reduce manual intervention!

This app is very intelligently designed and the customer service is fantastic. We got this app up and tested in minutes. I highly recommend this company.

Installed the app for address block and it really does its job. I see more potential and happy to dig further. Highly recommended!

Wonderful and robust app. Even if you're on Shopify Basic Plan it can be immensely useful, allowing you to create powerful rules. A very clever thing is that in your Shopify Admin➔Checkout➔Checkout rules, only one rule is shown that includes all the rules created with this app. I would like to thank Ryan, who was kind and helpful.

An excellent app and excellent support, always solving problems and always available!

I recently tried the Wrong Address Checker app, and it’s been a game-changer for my Shopify store. This app automatically checks for incorrect shipping addresses before orders go through, which has saved me tons of time and stress.

This App is exactly what we need ! Thanks for their quick answers !

An amazing app that's been invaluable since we downloaded it. Exceptional customer service and amazing offering that's the perfect fit for our store. As a gifting business we frequently saw address errors (street number missing) and incorrect delivery addresses where customers inadvertently send their order to themselves instead of the intended recipient, this app offers a solution to both and it works amazingly well - even with an express checkout. Ryan and his team offers speedy execution for new ideas, and a seamless design for customers that doesn't hinder the checkout experience. I strongly recommend you give this app a try.

The Address Guard team has been super responsive and helpful during the implementation process. They even helped build us a couple custom tools which was very helpful! So far so good and happy to have chosen them!

Ryan was extremely knowledgeable and helpful!

If I could give 6 stars I would. Their response to issues is always prompt, they have fixed any issues within a day and provide custom updates in a very reasonable time. The address verification is great and can verify orders from sources other than the Shopify checkout. Could not be happier with this application.

Ridge

2024-06-26

United States

I love this app and the support they provide. There is a lot of useful functionality and the CEO is very accommodating with reasonable requests. Unfortunately, we use an ERP that has some limited functionality so we can't use this app to its fullest potential, but Address Guard did their best to work with them for an integration. Overall, great support and great app!

Mail Order Mystery

2024-05-23

Canada

The app is fantastic, it has helped us reduce frustrating and costly issues with customers entering incorrect addresses. But the support from Address Guard has been amazing. They always answer questions quickly with clear answers and have gone above and beyond to make changes to the product to meet our needs. We looked at a couple of apps with similar functionality, but we are so happy we chose Address Guard.

I am always pleased with the excellent service I continue to receive with Address Guard. Top quality good old fashioned service...quick to respond with honest communication and great feedback. Excellent Company and service that I have found hard to imagine ever running my online business without!

Assalam U Alikum! your app isn't working properly in Pakistan. just pop up the dialog bus nothing verify the address or more.

Address Guard works like a charm and the support is TRULY fantastic. The founder is responsive and a fast implementor of upgrades. I would say that this is the best support I've ever experienced with a 3rd party app, hands down. Would HIGHLY recommend to anyone who wants to minimize Return to Sender and Lost Package issues.

We recently found address guard after suffering from poor validation issues with ShipStation. Now all of our addresses are automatically checked and it's given us confidence to branch out to new countries. Support is super friendly as well.

This app is flawless. Tried a few of the address validation apps but none quite did the job. This app is by far the best, great UX and design, simple to use and has more features and details than any of the others. Really solved a big issue for us, the app is a no brainer - Every store should have it, there is no reason to not. Support was excellent within 2 mins, and very nice to speak to. app is 5 stars and the best on the shopify app store. I have tested them all.

The integration process and support from Address Guard has been nothing but Outstanding!! The solution has performed exactly as expected and had offered a significant improvement to our deliverability.

Very helpful - didn't know the full functionality of the app until now! Thanks for providing excellent customer service.

Super happy I found this app! Our undeliverable addresses and associated labor have dropped by 40% since starting to use AddressGuard! We had some custom requirements for our business which AG took care of quickly and professionally! Highly recommended!