Reviews for Accessibility Enabler AW

LUNA Sandals

2024-07-19

United States

Don't even consider this app! We have been using all kinds of Shopify apps for over 10 years and this is the worst app and app support I have ever seen. They can not do the simplest thing which is to automatically charge our Shopify account every month for our usage. They send me an email saying that our subscription renewal has failed, I go to the app to refresh payment method, I have to click at least 10 buttons to update our payment only to see that there is an "error". Then I reach out to the tech support team, it takes about 5 emails to communicate the issue to them and what is their solution? "Set up a video conference with us"?! So, now I need to do a video conference to fix the issue of your glitchy app? No, thank you.

Says there is a free plan but when you get to the installation it asks to purchase a subscription

Support was very helpful, easy and quick advice for getting my accessibility statement done, thank you!

Sachin assisted me to get a customized accessibility statement and put it correctly into my shopify store. I appreciated knowing his background about his own hearing impairment that motivated him to get involved with accessibility software. Thank you!

Great app, excellent support!

Great customer service and a good app. Easy to install with clear widgets.

They are great. Very helpful. A lot of insightful comments. I'd recommend any sites to have a chat with them.

I just had a meeting with Sachin and was able to get the accessibility statement added on my website with ease. This seems to be the easiest way to get my website ADA accessible that i have found.

The app's support team was very helpful in preparing the accessibility statement and providing me with a customized code to enter the accessibility certificate in a location of my website that fits in with my other content. I would highly recommend this app.

Hike was fast and quick and easy to work with.

Very useful, thank you!

Easy to install and customer service was great to work with.

This app was very easy to install and integrate with my Shopify store. I also reached out for some support help, and they were awesome and guided me through creating our accessibility statement. Highly recommend!

The support I received during onboarding was excellent. With their help, I could get up and running in no time. If you have any questions during onboarding their team is very helpful.

Accessibility Enabler helped me with the accessibility statement and was able to guide be step by step.‏

They made setup easy and provided everything we needed to ensure our website was compliant. Support was helpful and they got on a call to walk me through finalizing the website setup.

I highly recommend this app! Some apps you pay for and have no support. With this app, if you have any questions, you can meet with Sachin and he walks you through anything you need help with!

Excellent customer service. Easy to implement and very helpful for our initiative. Will continue using this service for our website and customers.

Sachin was a great help with setting up the accessibility statement for our website. He also was a great help in adding the pages and the badge. Would recommend to all shopify website owners

This is a very easy app to implement and use. The support was responsive and took the time to help me properly set everything up on my site and explain how it works. Highly recommend!

It was very easy to setup the integration and our customers noticed right away when it was added and noted they appreciated the service. Customer support is also quick if you have any questions.

Easy to install and they were very helpful to walkthrough all the settings. They helped us set up our accessibility statement page on our shopify page as well.

It was super easy and helpful to create our accessibility statement! They were super helpful and easy to work with!

Easy to install and get up on our website. Seems to work as promised so far. Best pricing I found for our business size.

I had a billing issue and customer support resolved it quickly and efficiently, working with me to fix the problem and get the app working properly.