Transforming PerTronix: 77.87% Increase in Customer Lifetime Value Through Innovative Strategies

Expert

Blend Commerce

Client

Blend Commerce

Category

Store build or redesign

PerTronix engaged us to enhance their on-site revenue and customer engagement. Using data-driven insights, we designed a comprehensive eCommerce store redesign that focused on improving the customer journey. Our approach included highly segmented and targeted email marketing, as well as the integration of an on-site quiz to optimize results. As a result, we achieved a 77.87% boost in Customer Lifetime Value, increased owned revenue by 22%, and raised Average Order Value (AOV) by 19%.

Project Tags

data-driven insights

on-site quiz

customer journey

eCommerce store redesign

targeted email marketing