Reviews for Zotabox: Promote & Convert 20+

★☆☆☆☆ Update! Please contact them again and refund money. . . We were using this app on both Ecwid and Shopify, and our experience has been disappointing. After a month of back-and-forth with support to identify a system glitch, they suggested we upgrade to the Starter plan, assuring us it would resolve the issue. However, after two weeks, we encountered the same problem again. The support conversation felt like a game of ping-pong, where instead of resolving the issue, they started discussing the possibility of a refund since we weren't using the app due to the glitches. Rather than helping us, they recommended contacting Shopify Support, which we are now doing. We do not recommend this app if you are looking for smooth and effective support. In conclusion, we felt that we wasted our time and found the process exhausting, with responses that led nowhere. This experience was particularly disappointing because we had previously used the app with positive results, but this time it has been completely unsatisfactory.

We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box. Support is helpful and easy to contact.

Excellent customer service

SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.

This app is absolutely awesome, it has so many features and so far they all seem to be working well, pop up, with countdown timer, the floating social share buttons and the sales bars are my favorite, I have tried many other apps. This one honestly is very good for the price

J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !

Heaven of Sound

2022-12-21

United States

UPDATE: After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating! We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...

I've used Zota for about a month now. Based on reports, they've helped me earn $504 extra by using their features. No problems and I love it so far.

Woow Fantastic! I recommend this to everyone for sure. I used this for my banner and it was recommended by a few people.

My header bar is great, it does everything i need and the customer service is excellent they really care!

I have had this product for a few years. I do not use the promotional banners often. It seems that every time I do need it, there is a new bug that prevents me from using it. Then, they fix the bug after my need no longer exists. Until the next time....

Fantastic! I recommend this to everyone for sure. I used this for my banner and it was recommended by a few people.

I used this App to help me upscale my business and bring in more sale. This App is very good especially if you are just starting off your business as you get a 30 Days Free Trial so you can test it before you start paying for it.

Really useful app that is reliable, intuitive to use and very flexible, including a large range of set-up options. Recommended.

I LOVE this app. It has so much functionality - I added a menu bar, a notification just where I wanted it and was able to change size, position, everything! Very easy to use after playing with it a bit. I also like the way it doesn't slow the loading speed. Great value.

It is super easy to use and the instructions provided really guide and show you through the app. Simple, efficient and quick. Literally, just clicks of a button and then updated onto the website! Thanks for creating this

The 5,000 page views is nothing for an average website at $12.99 per month. You should increase the page view to accommodate medium size websites. The 5,000 page views is less than a week, sometimes even just a few days, and then your app goes down withing that time frame. Please don't mention to upgrade, because luring vendors in at $12.99 and then having them pay $79.99 is insane after having us spend time setting things up.

Blueberi Boutique

2021-10-24

United States

This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.

This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues

This app is super easy to use and easy to navigate on. So far I'm on the free trial, but I really like how it spiced up my website and how much you can add to your site with just this one app! You can add different banners and tools for different countries which is a MUST for me! I will continue to use this after my trial period!

Intuitive UX, super easy to use since they offer all necessary kinds of promo banner types and great display settings and features like timing, countdowns, styling, location-based settings, etc. The support is super kind and fast as well. Had such a great experience - Paul fixed all our issues within minutes. Highly recommend Zotabar and their lovely support.

This is a really great tool for customizing banner promotions based on specific brands (versus the stock header bar that is static across all pages). It allows you to set active start and end times for the banner to appear which is great and works very well. Super happy with it!

This app is definitely I used the most easy way and professional to design and promote my store, especially the service support is so quickly with polite manner to guide me how to set up well. Got really nice experience, thanks Paul!!

I've tried A LOT of different e-mail POP ups and top bar displays but I've never seen such a futuristic looking display that is so aesthetically pleasing that it looks like I spent thousands developing my website!

Love this app! Literally is the best price vs conversion of all the apps we have and have tried. The support is amazing!