Reviews for Zendrop ‑ Dropshipping & POD

Absolutely love Zendrop as always, been using it for a year. Fast shipping for customers, amazing customer support, and overall good dropshipping platform with good profit margins! Thank you Harvey and the whole team

Scammers! DO NOT USE! I installed the app with the promise of 7 days FREE Trial, but as soon as i linked my first product they charged me and refused to refund! I only found out when i saw the bill from Shopify that says: Zendrop - Dropshipping & POD (Uninstalled) $29.00 Then i contacted them, but they REFUSE to refund on the ground that "5 days period for refund request expired". How can i not miss the 5 days period if i never expected to be charged in the first place!!! I'm going to report that scam crocks to Shopify

Five stars for Shiza. She is helpful and quick respond and take care my questions.

⭐️⭐️⭐️⭐️⭐️ Outstanding First-Time Experience! I had my very first sale, and unfortunately, the item turned out to be out of stock—what a bummer, right? I reached out to Zendrop Support not expecting much... but I was blown away! In less than 30 minutes, I received a prompt and professional reply from Harvey Khan, who not only explained the situation clearly but also guided me step-by-step on how to handle it. He even suggested practical alternatives to offer my buyer. To look for a similar product on Zendrop, make the offer, to avoid missing the sale. I did. Exceptional service, fast response time, and genuine support. This level of customer care is rare and deeply appreciated, especially for someone just starting out. Thank you, Harvey, and Zendrop! You’ve earned a loyal user. — GG. Womedsup

Zendrop charged me twice for the Plus plan and then downgraded my account to Zero. I received no features I paid for. Support ignored me until it was “too late” to refund. I was promised benefits and got nothing. Terrible support, broken billing system.

I only installed it, it saïd that they will only bring costs when using the app. I have never used the app once and now they have taken $30 for no reason do please watch out for this scam

Today, Merjerrie assisted me with my questions and concerns, came to my rescue, and helped me solve the problem. I am very grateful for her support, especially since we are under much work pressure. Krisnalyn also helped by quickly reporting the issue. Thank you so much to the entire team!

Great service from Liezel! Very helpful.

i like zendrop

I was charged for two months without any prior notification, even though my store was never published or used. Zendrop refused to refund the April charge, citing a strict 5-day refund policy, despite the fact that I never utilized their services. This approach feels unfair and lacks transparency. I would caution others to be wary of such billing practices. We're very sorry to hear about your experience. We understand how frustrating unexpected charges can be, especially when you haven’t actively used the service. Please reach out to austin@zendrop.com so we can have your account checked and help you further.

good

If I could give this a 0 stars I would. Within 10 days of having the app I was charged more than $140 in some sort of subscription charges, before I’ve even made a sale!!! I’m absolutely livid and demand a refund please We're truly sorry for the frustration and unexpected charges you've experienced. That’s definitely not the experience we want for you. Please reach out to austin@zendrop.com so we can have your account checked and help you further.

Zendrop has the best customer service response. They respond fast and provide solution to most of my needs . I truly recommend zendrop if you want to run a successful store without experiencing problem with customers inventory.

I’m really impressed with Zendrop’s outstanding service and super fast responses. Their support team is always ready to help and resolve any issues quickly and efficiently. It makes managing my dropshipping business so much easier and stress-free. Keep up the great work!

Jacob was super helpful today! I was confused about something and he was patient and answered all my questions. A++++

I've had a great experience with Zendrop so far! The support team is quick, friendly, and truly helpful—especially Liezel, who went above and beyond to assist me. The platform is incredibly easy to use and loaded with features that make managing my store so much smoother. Highly recommended!

I was barely outside of the refund window without even realizing I would be charged. It's been 8 days since I was billed with no sales or usage and I had no idea. They made no exception for me, seems like they don't care too much about their customers. I was planning on coming back to the service at another time as a paying customer, but that ship has sailed. We're really sorry to hear about your experience. We understand how frustrating unexpected charges can be, especially when you weren’t actively using the service. We truly appreciate your feedback and will be reaching out shortly to see how we can make things right.

Exceptional support! Rafaela was incredibly helpful, professional, and fast in assisting me with the verification process. Everything was handled smoothly and efficiently. Highly recommend!

Great support and easy to use tools to make everything smooth and convenient! Customer support is top tier!

it integrates with the shopify really easy. I can't complain about that. however, I installed this app into my store and added products. then i went to purchase something from my store to make sure everything worked and to see how long it would take to get the products. well, the purchase went through smoothly... but, I never recieved the products and I haven't been able to contact anyone to fix the issues. the supplier is a scam. they sent a tracking number for my order.... it has been 3 weeks since the order and the tracking number is continually updating with a non-existent route. (there is no shipment)... this happens a lot when you order products off facebook. it is just a scam. We're really sorry to hear about your experience and truly appreciate you bringing this to our attention. We understand how frustrating this must be. Our team will reach out to you as soon as possible to assist further and help resolve the issue.

As a student new to dropshipping, I didn’t know much at the beginning, but Zendrop has truly helped me. Their platform is easy to use, and whenever I had questions, their support team was very responsive and guided me step by step. I really appreciate how they took the time to explain things clearly. Thanks to Zendrop

Rose assisted me with my order mistake and she was very nice, and helpful, problem solve. I have been using Zendrop for 2 months and it’s been so easy to fulfill the orders. Appreciate the Zendrop Team for all the support, thank you.

Jacob was very helpful. I had a few questions about a product and he was able to answer them, so I can move forward.

Great shipping times, excellent product quality, and an immediate customer service response system. Highly recommended for anyone doing dropshipping!

Hands down the best experience I've had. I found Zendrop through Davie Fogarty's YouTube video and I'm blown away by their transparency with product and shipping prices. But what really impresses me is their customer service - super helpful and lightning-fast responses, often within 2 minutes. Pauline was fantastic. Definitely sticking with Zendrop