Reviews for Wholesale Hero & B2B Pricing

JARE CANDLES

2024-09-09

United States

This is an amazing app - it is meeting all my requirements for doing wholesale.

The app has a good range of functions at a fair price/performance ratio. We sell cosmetic products to end consumers and offer B2B access for registered beauty salons, which can buy from us in the protected area. To be honest, I had already thought about removing the app because fonts were being loaded from Google and a CSS file was manipulating my design without me being able to influence it. Customer support put me off for a long time and didn't offer a solution. But why am I giving this a 5-star rating? A few days ago, I was contacted by support, I pointed out my dissatisfaction and the old case again and this time they took very good care of it and solved the problems for me as well as for all other customers. So in conclusion, my recommendation.

This is the app. Great customer service. Super fast, super helpful!!

App looks good, just started testing though. Customer Service on the other hand was awesome! Helped me get started straight away.

nice but the ad from some crypto stuff on the register page is a thing that i cant find nice. so i think a good b2b dealer is not work with this

Free plan is useless.

Very good application, and very complete in its operation and easy to use.

We just downloaded and installed the Wholesale B2B and D2C pricing app for our shopify store. We had some questions on how to achieve a few things. We had a short call with Hemadri who explained things adequately and sorted out our issues quickly. Thanks Hemadri!

The user interface is clean and functional, though it could benefit from some enhancements to make navigation even more intuitive.

Great app and does exactly what I needed. Support team is very responsive and helpful!

Amzing app, with a wonderfull support, highly recommended

24/01/2024. This app has been a rollercoaster of ups and downs. When I first downloaded the app in Autumn 2023, it did not work for an extended period of time whilst I was paying for it. Customer service was initially poor until my complaint got through to Hemadri, who has been excellent throughout. Hemadri has been responsive, kind and quick to try and get the issues resolved. However, there are a lot of issues. I have lost count the number of times the app has not worked. I need custom pricing for each of my customers for the same product. This custom pricing often fails to apply once the customer gets through to checkout. I had an issue last week which was initially said to be working fine before it was resolved and then this week, I had the same checkout issues but on mobile IOS, which caused further issues. The app is unfortunately not reliable at this point of time and I would not rely on the product if you will be having large numbers of customer orders. Although, I do believe the app will eventually be reliable, they do attend to the issues and make an effort to resolve them, despite there being endless issues. For the time being, I will continue to use this app in hopes that it will function better as the customer service from Hemadri has been fantastic. When the app works it is a great addition to the website and really does help with businesses in the B2B market.

Embed app in 2.0 theme Craft (Shopify Freebie) and does not show up on store front. Dashboard shows sales in Ruppes not USD.

Just the app I am looking for! The interface is intuitive and the features are incredibly useful to our store. The support team is responsive and helpful. A big thank you to Hemadri for guiding us through! Highly recommend this app

First, I am not a big fan of shopify, somehow they have done great in Marketing and now charge huge amounts to have a website. I am hoping there "backend" in terms of acquiring more customers is much better. With that I was looking for an inexpensive option for dynamic pricing and table for my website. Wholesale Hero was the best, I have tried 5 before I went with them. There support is GREAT!, they made all changes that were asked. Any issues that came up was resolved within 24 hours. And the price is VERY REASONABLE. Thank you Wholesale hero, much appreciated!

Why cant i MULTI ITEM edit ?? I need to be able to select a collection or multiple items at once and change all the prices

I had something special request about my Theme and with their help, after two days my problem was finally solved, thank you again for your professional help, we will continue to use your product, very simple and easy to use for wholesale customer.

App is working as described! Also the programmer was helpful with his app and generally helpful. Use his app.

'' The app is not working properly, there are errors and the support team is not responding, sorry but it is a very bad support team ''

App is perfect for our needs. Which is basically allowing our wholesale buyers to login and get their own pricing we have given them and checkout. App add some initial issues however the team fixed it as quick as they can via online chat.

I used this app to create an incentive for people to create a user on the shop I created. Works as it should, and the customer support is fabulous! Took not even a minute to get a response and the customer support representative was very helpful and took the time to take my issue seriously. Do recommend.

I installed this app and my website lost the originals styles and functions, now we cannot add product to the cart, the product pages fail, to many things are not working! Please help!!

Great!! This app is very good. Also, their support is even better. I sincerely want this app to be used on many websites.

Good application for wholesaler and good service! Thank you! I had a problem with the app but the agent helped me find the solution to this problem!

URGENT! NEVER download this app, it will mess up your whole store. And the support is not present in order to help out. Their number isn't even functional. I highly recommend never use this app! All the product photos of your store will disappear.