Reviews for Wholesale Gorilla

We've use Wholesale Gorilla for several years, and are fully satisfied with the app and the team behind it. The app works as claimed, is easy to use, and the few times we've had to contact the developer, the responses have been timely and the issues always are resolved. We have no reason to even look at a competitor. Thanks Wholesale Gorilla! We strive to provide great service, and the fact that you’ve stuck with Wholesale Gorilla for over 4 years tells us we’re doing something right. We really appreciate it!

Really straightforward interface, excellent support, and overall a very effective app with seamless integration for Shopify. Thank you very much for the review! We're pleased to hear that the app has been easy to set up and use, and appreciate you sticking with Wholesale Gorilla for over a year now.

There are some fixes needed but they are constantly developing and the support team are right there when you need them.

We had been using Wholesale Gorilla for 3 years, and recently decided to come back—and we’re so happy we did! Everything feels more polished, easier to use, and just super straightforward.The improvements they’ve made really make managing wholesale simple. Huge shoutout to Clementine, who was incredibly helpful throughout the whole re-onboarding process. She made everything super smooth and was always quick to answer our questions (and we had a lot!). Having that kind of personal support made all the difference. Thanks so much for the thoughtful review! We're so glad to have you back, and are even happier that the recent app improvements are making your wholesale process easier than ever to manage. Should you need any assistance, we’re always here to support you.

works as expected, and great support Thanks so much! We're looking forward to adding even more cool features soon. Stay tuned!

Great support and great app. We considered creating a separate shopify site for wholesale, but WholeSale Gorilla allows us to run everything from our main store without that extra cost and complexity. The features are just what we need to accommodate our wholesale partners with a good solution for online ordering and terms when needed. Thanks for the great support for your app! Thank you for the amazing review! We are thrilled to have helped streamline your wholesale selling process and look forward to further enhancing our app and support offerings.

Easy and great functionality! The customer service is also fantastic and answers super fast. Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

This is the best wholesale app we've seen yet and their support is outstanding. It's so great to have you on board with Wholesale Gorilla! Thank you for being a customer and for your kind review.

Very helpful tool for handling wholesale customers in a mixed environment with wholesale AND retail. Great (as in really great) fast and helpful support. We are absolutely delighted to hear that you love Wholesale Gorilla! We pour our hearts into making the app great, and your review is a huge motivator. Thank you!

Clementine was so helpful in assisting me with troubleshooting! I have never received such helpful responses from an ordering platform. Thanks! Thanks so much for the kind words! We're thrilled you've been a satisfied customer for over 5 years, and are here to help further anytime.

Wholesale Gorilla has been a game-changer for our business! Their platform makes managing wholesale orders seamless, and their team is incredibly helpful. They’ve gone above and beyond to ensure everything works smoothly for us, answering questions quickly and providing excellent support. Highly recommend for anyone looking to streamline their wholesale process on a Shopify basic plan! We work hard to deliver quality and your review is a wonderful reward. Thanks so much for sharing your experience!

I'll be honest, when we first approached the idea of using Wholesale Gorilla, we were a bit shook by the price tag. That's a chunk of change for a small business that is just breaking into the wholesale world, however let me tell you what. While the functionality of the app is excellent, the customer service is where it's at. We recently had an issue where we updated our theme and for the life of us couldn't figure out why the application sheet on our site wasn't working. Not only did they respond quickly and with a tone that truly felt helpful, they collaborated with our shopify store, went through the code and found that we had missed an extra /head in our code. When you own a business, you have to wear all the hats, and as much as I try to understand the coding side to handle little stuff, there are some many other things I need to do with our business. Knowing that I can reach out and they are knowledgable and eager to help is a life saver. If you are looking to get into wholesale and don't want to lose AT LEAST this much a month to Faire, wholesale gorilla is your choice. Thanks y'all! Thank you for the fantastic feedback! We're thrilled to hear that our team was able to help, and we welcome you to reach out anytime—we’re here to help!

We’ve been using Wholesale Gorilla for a while now, and it’s been a great addition to our Shopify store. It makes it super easy to connect directly with our wholesale accounts without jumping through hoops or paying Shopify’s premium wholesale costs. Setup was straightforward, and it just works. One of the best parts? Their support team is actually helpful and responds quickly when you need them. That alone makes a big difference. Your kind review absolutely made our day! We appreciate your business over the last 5 years, and look forward to helping further.

Great app and great customer service. I love having one Shopify site that serves both B2C and B2B customers. I literally rely on this app to run the B2B side, which is 90% of my business. Thanks so much for the feedback; Discount Codes remained one of our most requested features, so we're thrilled to be able to provide it to our customers.

Bella and Bear

2025-02-05

We've been using Wholesale Gorilla for a while now and have had absolutely no problems at all and we find it easy. Because we're growing we decided to upgrade to their premium plan as the extra features made sense for us. Our customer support representative Clementine has been super helpful and got things updated for us straight away. We love Wholesale Gorilla! Thanks so much for the glowing review! We're always here to lend a hand, and we believe you'll be quite happy with the Premium features.

The Wholesale Gorilla team is amazing! The app is very useful and the customer support is very knowledgeable. THANK YOU! Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

Thanks for the 5 stars! Our small team strives to provide a 5 star experience far into the future, and are here for you if ever needed.

We have been using Wholesale Gorilla for 8+ months now and it does everything we need it to and more! We tried some other solutions first, but ended up deciding on Wholesale Gorilla due to the ease of setup and the quality of their support team! We had our first minor issue yesterday right before Black Friday weekend, and their support team developed a solution and had it up and running again in less than 12 hours! Working through the night to fix before the weekend! Talk about great customer support! Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

Really great customer support! They are open to tweaking any issues we have to help customize our website and cater to our wholesale customers! Very happy with this app so far! Thanks so much for the 5-star rating! We're committed to keeping you happy, and are just an email away if help is ever needed again.

Great customer service and assistance with set-up! We're stoked you're loving the app! Your feedback keeps us going, and we appreciate your 5-stars.

Easy to implement and great customer service. If I change themes they jump on updates before I even have to ask. Your kind words mean a lot, especially coming from a 4+ year customer! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

I initially left a 1-star review due to a misunderstanding regarding a billing issue. However, after reaching out to the app's support team, they responded quickly and resolved the issue by issuing a refund without any hassle. The team was extremely helpful and professional throughout the process. It's clear that they care about their customers and are willing to go the extra mile to ensure satisfaction. I'm happy to update my review and recommend this app to others. Great customer service!

Great app to help expand our direct B2B/Wholesale business. App has a wide range of customizable features allowing us to offer tailored solutions for our customers. Support is fast and extremely helpful. Amazing app! Thank you Wholesale Gorilla team.

Outstanding customer support. We had an issue due to updates that I was having a difficult time troubleshooting. The support team investigated, determined what was causing it, and guided me through fixing it. The fix was done quickly and we are back on track!

This integration is top notch! We've been using them since we launched our website and they are amazing! I'd draw attention to their customer service which is not only the FASTEST of anyone I've worked with but every time I get the same absolutely AMAZING Clementine who always helps me with any issue. Any time there is a problem, I know she's got my back. If you're looking to integrate wholesale pricing and retail into one website seamlessly, this is the app for you!!!