Reviews for Webkul Gift On Order

Very good support, i had a problem visualizing some data in the cart and in 1 day they fix the problem. Super!

BLP Beauty

2023-10-26

Indonesia

We had a great experience both with the app and the support team.

Great customer service, I actually hadnt read the instruction but they wen ahead and did everything for me. Really pleased

The app works well, it's not so intuitive but they have a wonderful support team that will help you immediately!

La app funciona genial, realmente está recomendada ya que es una opción que ayuda a incrementar las ventas! Muy recomendada.

We faced some logical problems when we downloaded the app but the customer support was amazing. They supported us immediately and helped us. 5 stars!!

An excellent app from which we have been getting lots of benefits. But needs to be improved a bit: -needs to load faster in the cart so the free gift gets added in the checkout, takes 5 seconds to load, if customers click the checkout button right away it gets left off on the checkout page. -update the backend, images of the gift products are not showing.

great support and help with our issues. app works fine although some things could be better. 5* for the staff

I test the app and it's working well & the help support is very supportive, i have some problem related with the gift, but itsolved within minutes

For our store, we often do promotions with a free item (like free X with all orders over $100...) so this app has been great! We ran into an issue recently where the gift wasn't appearing but Webkul support found the issue in our code and fixed it, so then it worked like a charm after that :)

The Gift on Order app provided a relatively easy way for us to list samples on our ecommerce site. Some customizations were needed and development work, however the app developer was quick to communicate and make needed changes.

The app helped me increase the average order and make some customers really happy after getting a gift. Support team is also really quick and helpful.

This is a great app. We were able to set up a few tiers of free gifts for different value orders and ever since sales are way up. We are giving away a bunch of little trinkets with our logo on them, but the value of just the increase in conversions is definitely worth it. I would give it more than 5 stars if I could.

Does what is says on the tin, requested a small code alteration to suit our theme and it was done within 24h, no messing about and no issues, highly recommended!

The support is incredibly fast and professional. Most of our problems were fixed within an hour or less.

Same experience as the below negative reviews. I installed this app and did not feel confident at all with their guide requiring code edits, I uninstalled the app and have been bombarded ever since by an incessant amount of emails, I have emailed them multiple times to remove my details and no follow up. I am receiving the same infuriating email today for the 7th time in a row. Upon uninstalling the app, an email landed in my spam folder a week later requesting that I respond to request removal of "additional data" which is a breach of shopify appstore, the email was formatted in such a way that there was no reply to email. None of the emails I receive have an unsubscribe link. Extremely concerned by the practices of this shopify app developer and what they do with my data. Will be filing a complaint with shopify.

We used this for handling gift products and the support app team is providing excellent.App is very flexible and easy to configure.

If you install this app you'll be added to a mailing list that start as soon as you uninstall - No "unsubscribe" link on it. If I receive one more I'll report you guys

Great support on the spot and good app for free gifts. Recently installed, will see if it adds value to our shop

the team was super helpful in adding the liquid codes to our theme, as well as customize it based on our preferences! made the installation process, seamless. love how the gift automatically adds to cart!

I spent hours upon installing because overall the system is great and what I was looking for, Just to find out upon finishing and testing it out, that you can only have one gift per purchase. and not several level gifts with each order amount milestone. Why would anyone want it like this?

I have tested all the "Gift on order" apps. This one is 1) the most efficient 2) the less expensive 3) without bugs. ALL the other ones have 1, 2 or those 3 points inactive. And the support is amazing and fast. Concerning the app : I sell products on internet since more than 15 years. I always use Gift on Order because it increses the sales & the cart amount. Most of you probably ignore that customers LOVE free gift, even small ones. So : 1) give a try to the type of promotion, you have nothing to lose. 2) chose only this one for good results. Update after some months, still appreciate it a lot and when a Gift on Order promotion is launched, business is improved by far.

It works really well :-) at first it didn't work with my theme, but they quickly made some changes for me, and made it work. Perfect!

had a great experience with the app itself and the support which helped me customized little things so the front end matches the rest of my store!

i install the app but my store got all messed up. Warning dont install it if you dont know what your doing with codes