Reviews for Videeo: Shoppable Videos

I made the switch to Videeo in February and it was so easy to do. Team helped me migrate my current app over to Videeo. No more manually maintaining both my website and my app. With Videeo you publish to app just like any other sales channel. Live screen is easy to use and love have a “shop live” tab on my website.

Easy to use, great customer service and I love all the little updates that are happing to make the app even more advanced. Highly recommend.

This app does what i need it to do! I can send notifications, add pop clip videos to my website, show the live sales on the website and on the app. My customers have had an easy transition from CS to this! I can't wait to see the other features that will be coming.

We love the ease of Videeo live selling!

We've been on video for a few months - we've been live streaming for years. Developers quickly made changes that were needed. Our customers have had no problem adapting to a new platform.

We recently switched from CommentSold to Videeo so we are getting used to it still but it's nice to have everything in Shopify. Managing inventory is so much easier. Setting up live sales is quick and easy. There seems to be less of a lag too. They seem to be continuously improving the app and there are already more features than when we first signed up. I'm looking forward to more improvements including better reporting. It's really hard to see what has sold for each live sale and would like to be able to see a report with details for billing each month.

This app works really well so far, no issues at all with it. Customer service is quick and helpful when I have questions.

We love Videeo! It makes a super easy and accessible shopping experience for all of our customers. Our customers also LOVE the live video feature as well as pop clips.

Makes Live shopping so much easier!! We are very happy!!

Switched over from CS App. Overall, my customers and I are loving the clean look of the layouts and product descriptions. The product descriptions look exactly like my website, where the CS app looked messier. The collections are way easier to shop and having checkouts through Shopify has been my favorite part yet! The recent update of notifications on the app going straight to a collection/product was much needed and appreciated. I am knocking two stars because my live streams are definitely glitchier and I am REALLY missing a dashboard/access to my customers carts. The features my customers have communicated that they miss are the free shipping windows, a waitlist option (even if it isn't exact & automated) and cart holds. I have to agree with them on those features & hoping some version of those to be added. Other than that, I am actually liking the app better than the CS app which I didn't expect I would.

Willow Boutique

2024-05-20

United States

We've been live streaming for 3+ years and Videeo has been the best product/platform to date. We love the ease of use + the updates and new functions that are coming in the near future. Great product!

My customers love the live sales, and it is a wonderful way to connect with them, not only for sales, but also to build connections and goodwill. The app runs smoothly, and when there were a few issues early on, the app developers were very attentive and helpful. The customer service is excellent and they provide support and guidance for each step. This app has helped my business grow and given me another way to connect on a more personal level, with my customers.

This says powered by comment sold. This is horrible. Zero customer service. We have used comment sold for 4 years, and this is not the quality it was. Can not reach an actual sales representative, just someone overseas.

Onboarding process went smoothly! Connecting everything was easy.

The onboarding process was very smooth and connecting to my social channels was easy.

Great customer service and easy on boarding experience! Excited to go live!

This has been an excellent experience, Very patient and full of knowledge. I am excited to grow and expand with Comment Sold

I highly recommend using this app to get your products out the door. Sale live from anywhere without operating a storefront. The technology makes live streaming a breeze. Customer service is awesome and responds quickly for any questions or problems you have. If hesitant at least try it out. They offer a Free trial so if its something that doesn't work for you, its worth trying for free.

This Shopify app is a game changer for my online store! It's super user friendly and has totally revamped the way I do live streaming. The best part is that the checkout experience happens right on my Shopify Store, my customers love that! A huge shoutout to their customer service – they've been incredibly helpful. Jeffrey, went above and beyond to guide us through the FB and IG connection, even though we had some other issues unrelated to the app. I couldn't be happier with this app! It's made a big difference in how I operate my store, and the support is top-notch. If you are a live seller, this app is for you!

We have always had a very personal connection with our customers and been very active on social media so I was not sure how much of a difference CommentSold Videeo would make. Wow, was I surprised! I am amazed at the reaction from our customers! They love it! It is easy to set up and to use. Blair has been so helpful and patient and proactive in helping us with any questions. I wish we had started this a long time ago. Right now, we are using CommentSold Videeo and Shopify as an ecommerce platform. Our experience with CommentSold has been so positive that our next move will be going completely in with CommentSold and not using Shopify at all. It's really a game changer!

I've been testing out videeo for about a month now, and I love everything about it. Set up was simple & the customer Service I have received from Blair, has been top notch. Setting up lives is simple, and not time consuming, I love that it streams right to our website, facebook, and Instagram. We tested out the guest option and WOW we couldn't believe how simple that was to use ! Thank you and look forward to seeing more services offered by you.

So Thankful this is now an option for us having more than one location. Super easy to install and user friendly. Guys were super helpful and took the time to answer any questions/user issues we were having. Thank you!!

This app was launched the day we signed up, we found it super easy to install and sync with our platforms. It is quick to schedule LIVES, hope there is a feature soon to schedule future LIVES so we can set up the whole month at once. We had a couple connection issues with Instagram but once reconnected we were good to go. The support team was easily reachable when we had the issues so we were able to work thru them in real time to get things going.