Reviews for Twik

Were to begin this updated review. Twik is probably the best user experience Ive ever had. They had issues with rescans on websites which looked like bots, including on my shop. I accused them of scamming and running bots. They refunded me immediately but also engaged with me and wanted to show that it was by error not design. We worked back and forth for over 3 months and Twik finally came back with a new and improved system. I saw the scan traffic for one day and then back to normal!! That's dedication to your product and your reputation. Even after resuming with the purchase, Twik still stayed engaged even going as far to demo new features and how I can extract maximum value from the data they provide. Looking forward to hitting new revenue highs!

Twik Personalization has been a game-changer for my Shopify store. The ability to create dynamic, personalized experiences for every customer has led to a significant 6% increase in sales.

Got charged without even using it!! I’m still waiting for my product to be ready and then advertise it, but this is just wrong, how can one create a business when you guys do this to people?? $50 without doing anything, honestly that’s just wrong

that app works i have had a lot of new customers the app is very easy to use and helps keep up with traffic to your store

Great app, all around awesome tool. 49/month sounds like a lot and it kind of is, but its well worth it.

A soon as I installed this app I was receiving very unusual traffic from Columbus Ohio. I deleted the app and this stopped. I spoke with someone from Twik who said that this was a problem with Shopify. He convinced me to reinstall the app with an offer of a free month. Within 20 seconds of installing the app, I was bombarded with bots from Columbus Ohio again. So I have deleted the app and won't install it again

easy to install and manage keep up the great work. i would highly recommend twik to my buisness associates

Products looked alot better than what they did. Great work. I was happy with what everything I saw.

It's not bringing sales like advertised on facebook. It has been almost one month and nothing happens.

Today we have uninstalled the app Twik from our store. It had become very difficult to track the deliverables of this app. We were on the legacy plan and we were told that all the features will be available for us as we were one of the first users of this app. However, it was disappointing that neither the team kept their promise nor the app looks to be any more as useful as before

Amazing! One of the few app i pay for and every month it pays dividends! Great software, can't recommend it enough!

This is a revolutionary app that has taken an otherwise static customer journey and enhanced it to make it personalized and specific to the customer's shopping behavior. This is Gold Jerry! We are well into our second month and have already noticed increases in important metrics like, add to cart, purchase rate. To top it all off, excellent support from Guy. who has taken the time to work with us and guide us throughout our journey with Twik. Must Have APP! at least give it a shot.

I can't recommend Twik enough! Since using their platform, we've seen a significant profit and key metrics uplift. Their personalized support is top-notch, always there to help us succeed. Excited about what the future holds with Twik by our side.

Twik appealed to us as we have a very large catalogue and needed to help customers find what they're after. Customer support has been great and it seems to be running smoothly and already making a difference to our revenue.

I've only had the app for 1 day and my website has received plenty of incoming traffic and this app hasn't done anything. I am willing to wait and see but so far I don't see anything from this. There has been plenty of traffic for them to capitalize on and still 0% progression rate. I will provide updates as they come. Also, since adding this app I've seen a growth in traffic rate. Yet, this app claims to "not" drive more traffic towards your website. Odd

***ABSOLUTELY MUST-HAVE*** Twik has been a game-changer for our business! We have a huge catalog with many products, making it sometimes hard for customers to find the right match for them. Twik's no-touch personalization approach made it easier for our visitors to find their right match by re-arranging the storefront and promoting relevant products. Thanks to that we were able to generate significant new revenue and were able to invest more in marketing. The app's user-friendly interface and personalized automations have helped us improve store metrics and boost sales. The customer support team is always available and helpful. I highly recommend twik and think that it's a must-have for every e-commerce store.

If i could use zero stars i would. i love the concept, but it is horrible. They say it doesnt slow down the store, and that many page speed calculators may recognize that it slows down, but its not the case. This is a complete lie and a scam, my store traffic after the installation, gradually went down over the course of a week, until i have zero traffic, form a few thousand a day, down into the single digits. Ive emailed and messaged them so many times, and i haven't had a single response from a person, just one from a robot, out of a dozen sent messages. There is no support!!!!!, Also, after deleting the app, i still have the store speed issue, because of all the coding junk that, hasn't been removed. Be warned, stay away, i wish i had. I'm Stuck, with this issue, with no way of resolving it. If someone from Twik sees this, i need you to remove ever single character of coding ever associated with this app. This is definitely Assur!!!!

DO NOY USE THIS APP IT IS A COMPLETE SCAM THEY HAVE BEEN CHARGING WITHDRAWING FROM MY ACCOUNT EVERY MONTH THEY WILL NOT STOP WITH NUMEROUSE TIME I TELL THEM TO STOP WE DONT USE IT, IT DIDNT WORK AND NOW THEY TAKE MONEY EVERY MONTH , DO NOT GIVE YOUR DEBIT CARD BECAUSE YOU CANT REMOVE IT ONCE THEY HAVE IT,

Thrilled with the Twik app since installing it a few months ago. The personalized recommendations are great, and it's easy to see the momentum built on conversions. The app's excellent customer support is also a big plus, and Guy has been great. Overall, I highly recommend this app to any Shopify site looking to streamline their online shopping experience and boost conversion with barely having to lift a finger. Plus, I know they will add more features as they grow. Keep it up!

No support. It says it will never slow down your site. Not true! hence deleted the apps. I would have the idea of it but its slowing my site down

its not possible to deactivate account links in FAQ don't exists support 0 except of automated bott keep away

Crimson and Clover Studio

2023-03-09

United States

I had some trouble with Twik initially, but they went above and beyond to fix the problem and even provide me with some extra tips! Highly recommend!

Update: so i hopped on a call with Roi, Guy and Michael to better understand Twik’s services and it was very informative. It was a misunderstanding and i look forward to continuing with Twik! Old Review: Been here for nearly 2 months and I have a 0.12% conversion rate from them. My review could change after I get in contact with an expert but that’s only one sale. And only one other abandoned cart. Very underwhelming. Once again, could change but low traffic and even lower conversion.

Great results so far. Twik boosts our AOV and conv rate. Also, their support is pretty amazing. We're looking forward to more results!

Storiarts

2023-02-07

United States

So far so good. Service was quick and knowledgeable, answered my questions and made asked for customizations. Twik appears to be more than paying for itself so far.