Reviews for Trust Subscriptions App

It’s terrible- you have to wait days for a reply. Issues aren’t sorted still 2 weeks later. It’s ’I’ll get back to you shortly’ but they don’t actually fix the problem there and then. So now my subscriptions renew on the 1st only half are transfered over and I’m going to loose thousands. AVOID

trust subscription app is amazing and also their support team they are very quick to response and help you to make the changes according to your needs. it is perfect app, i would recommend to anyone who want to offer the lock in feature subscription thing and Great for recurring payments

Amazing customer service, quick responses and the app works great! It's fully customisable, and does everything I need it to for free! :)

There is a bit of a learning curve with the app (like any other), but the team at Trust is phenomenal at quick, efficient help— especially Shashank!

excellent customer service. Super easy to work with. I am excited to find an app that will handle my subscription boxes in my business....

Brilliant app and support. Easy to use and excellent app!! Can't thank you enough!!!! 10/10

Fantastic support and service. You guys really helped me set this up so well!

ok, firstly customer service is outstanding! Seriously, you will get the help you need and a lot more. This shows me that these people care about their app and how it looks in their customers site. Very greatful guys! On another note. The app is friendly! Im going to enjoy passing this app onto my customers that I build sites for. Thank you!

Was helped by Shashank... who actively sought me out via email to help me resolve my issue. He also conducted a video conference call and then sorted out things out for my afterwards, by working within the confines of my theme and an additional app I use to make things work for me. VERY happy with this app so far - above and beyond. Thank you!

I just installed this app today. I completed all my setup, including updating all emails to include my store name and logo. Probably took 1-1.5 hours overall. Everything seems fine and was pretty straightforward. The free version has what I need. Note to developers: It would be great if our logo and store name could be automatically added to the emails or "apply to all" once changed in one. Same for changing our store name from the random number identifier to our actual store name. (3524687ab.shopify.com --> My Store Name.) Thank you for updating the pricing element so quickly. I've adjusted my review and rating accordingly. :) Hi Amanda, Thanks for updating the review. We have now changed the shop url to shop name in the emails. It should now reflect on your shop. Regards, Rishabh

We are very happy with how easy this app was to set up. The ream at Trust Subscriptions has been extremely helpful in getting us set up and understanding how the app functions.

The app works well, the team behind is great in terms of support, I would definitely recommend to download it if you want to increase your repeat purchases

Fantastic service, genuinely so helpful and the service works perfectly!

Easy and amazing customer service. I had a hard time figuring out where to start (user fault) and there was an issue with the widget. I contacted them and within 3 minutes, they were online and solving the issue. They even set up the subscriptions policy and altered some code to address my specific needs.

Fair price and good customer support.

As a small business owner running an online store, trust subscriptions has been an absolute game-changer for me. The app seamlessly integrates with my Shopify store. I highly recommend it to any Shopify store owner looking to boost sales. Its well worth the investment!

The app is simple to use basically hands free. Then customer service is absolutely amazing!