Reviews for TagFly Google Tag GTM Tracking

Ben and Niel were swift and thorough in their help. Much appreciated for the solid team.

The reasons I uninstalled this app after MANY hours of integration and attempts to correct data accuracy issues: 1. This app does not track the full information of the customer journey that I need through all of the platform integrations of GA4, FB/IG, TikTok 2. This app does not provide basic reporting and exporting abilities to track over time for analysis 3. This app has not worked properly with updated data abilities since upgrading. I have spent several hours (late at night) to try to resolve this with customer service to no full resolution. 4. My experience with customer service has been poor. Issues have not been fully resolved. Each of the six times I’ve started working with customer service, I have had to start from the beginning, going over the same information, with no resolve. I have been told that the developers would fix it, or be in contact when they did not follow through, or resolve the issue, or only partly resolved the issue. Hello there, I’m sorry to hear about your experience and appreciate you taking the time to provide feedback. Our developer have fixed all issues related to reporting, and updates will roll out in time with the platform. Regarding the exporting feature, it is currently in our backlog for research and development. Implementing this feature is complex, but we’re committed to working on it in the near future. I also apologize for the poor experience with our customer service. I understand the frustration of having to start from the beginning each time you reach out. To better assist you, I’d like to offer our personal contact line for one-on-one support if you prefer. Thank you for your patience and understanding as we work to improve our services. Best regards, Kaylee

Malgré des complications de configuration l'équipe a été d'une grande aide. Merci beaucoup pour votre avis ! ⭐ L’équipe est ravie d’avoir pu vous aider malgré les complications. 😊 N’hésitez pas à nous recontacter si besoin. 🙌💖

in my opinion, it is more easy than other apps. Thanks to Niel! Thank you so much for your feedback! 😊 We're thrilled to hear you find it easier than other apps. 🎉 Huge shoutout to Niel for making a difference! 🙌💖

The TagFly team supported me throughout the entire installation process and was always available to answer my questions. Their support was fast, helpful, and highly professional. Truly one of the best experiences I’ve had with a Shopify plugin. Bravo – keep up the great work! Thank you so much for your amazing 5-star review! Your kind words made our day! 🥰 We're thrilled to know you enjoyed your experience with us. 🎉 Your support means the world to us, and we can't wait to serve you again! 🙌 If there's anything else we can do to make your experience even better, just let us know. Have an awesome day! 🌈

Thanks a ton for the 5 stars! ⭐⭐⭐⭐⭐ We’re so happy you love TagFly Google Ads, Tag Manager. Your support keeps us motivated! 😊🚀

The support is great and they seem genuinely helpful and nice, but I had problems since day one. (Google Ads not tracking, Meta tracking but not assigning events to the campaigns anymore...) I don't know if I just got unlucky, because I see these amazing ratings, but really double check your conversions because in my case both Google/Meta were really off. Luca

Easy installation, very good support and just a complete game changer when you need to track conversions on many channels. I tried to implement tracking without an app first, that was a waste of time when you can use this app instead. 🌟 Thank you so much for your fantastic feedback! We're delighted to hear that the easy installation and strong support made a difference for you. It’s great to know our app has been a game changer for tracking conversions across many channels. We appreciate your trust and are always here to help make your experience even better! 🙌💙

I got help right away and quick answers. Actually, I am, impressed. 😊 Thank you so much for your kind words! We're thrilled to hear you received quick and helpful support and that you’re impressed. We're always here whenever you need assistance! 💙🙌

Best for tracking 👍 Thank you for your positive feedback! We're happy to hear you find our app the best for tracking. If you need any support, we’re here to help! 💙🙌

Amazing plugin for shopify. And great customer support. Very easy setup for GTM Integration. Just a request. Allow to add at least 2 destinations in a free plan. 🌟 Thank you so much for your great feedback! We're glad to hear you find the plugin amazing and the GTM integration easy to set up. We appreciate your suggestion about adding at least 2 destinations in the free plan — we’ll definitely take it into consideration as we continue improving the app. Thanks for being part of our community! 🙌💙

Amazing as always, I've spoken with ben and they always come in clutch with answers. I use them for all my websites top notch 🔥 Thank you so much for the awesome feedback! We're thrilled to hear that Ben and the team always come through with top-notch support for all your websites. We really appreciate your trust and support—always here to help whenever you need us! 🙌💙

Easy set up, apart from a minor issue which was totally my own fault - used the online support where Joyce and Tracy helped me identify and fix the issue, getting everything running smoothly. Super polite, friendly and helpful staff, thank you! 🌟 Thank you so much for your kind feedback! We're glad Joyce and Tracy could help you quickly identify and fix the issue, and that everything is running smoothly now. We appreciate your kind words about our polite and friendly support team — we're always here to help whenever you need us! 💙🙌

Thank you for the 5-star rating! 🌟😊 We’re so happy to hear that you’re enjoying TagFly Google Ads, Tag Manager. If you ever need any help or have more questions, we’re here for you! 🙌 Thanks again for your support! 💚

Good support. Thank you for your feedback! 😊 We’re glad to hear that you had a positive experience with our support team for TagFly Google Ads, Tag Manager. If you need any further assistance or have questions, don’t hesitate to reach out. We’re always here to help! 🙌💙 Thanks for choosing TagFly! 💚

Un immense merci pour votre aide précieuse sur Tagfly ! Votre expertise et votre réactivité ont vraiment fait toute la différence. Grâce à vos conseils clairs et précis, j'ai pu avancer beaucoup plus rapidement que prévu. C’est un vrai plaisir d’échanger avec des personnes aussi professionnelles et investies. Encore merci pour votre soutien !

Great service even for free plan! They walked you through every step and help you set up all conversion tracking. Thank you for the wonderful feedback! 🙌😊 We're so glad to hear that TagFly Google Ads, Tag Manager delivered great service — even on the free plan! 💼✨ Helping you set up conversion tracking step-by-step is exactly what we're here for, and it’s awesome to know it made a difference! Thanks for trusting TagFly, and we’re always here if you need more help! 💚🚀

Support is amazing! Thank you so much for the kind words! 😊 We're thrilled to hear that you had such a positive experience with our support team! They're always ready to help and make sure everything goes smoothly for you. If you need anything else, feel free to reach out! 🙌

This app is amazing. It's well built, manageable inside Shopify, straightforward installation and guidence through setup. For the first time ever I got my purchases matched 100% in GA4 to the Shopify reported sales. On top of that, we got some issues regarding recent GTM changes about automatic Google tags, and their support team was amazing - top level service and response times despite our different time zones. Thank you for the amazing review! 🎉 We’re so happy to hear that TagFly has been a game changer for your Google Ads and Tag Manager setup! The fact that you were able to match your purchases 100% in GA4 to Shopify’s reported sales is fantastic! 📊🚀 We’re also glad that our support team could assist you quickly, even with the challenges around recent GTM changes. Their dedication to providing top-level service, no matter the time zone, is something we truly pride ourselves on! 🌍💪 Thanks again for sharing your experience — we appreciate your trust and your high recommendation! 😊 If you need any further support, we’re always here for you!

good app and great customer support Thank you for the positive feedback on TagFly Google Ads, Tag Manager app! 😊 We're thrilled to hear that you’re enjoying the app and that our customer support has been helpful. Your satisfaction means a lot to us — thanks for choosing TagFly! 💖📊✨

Orders are pinged through GA4 but it does not work with consent mode Hi there, thank you for taking the time to share your experience — even though we’re really sorry to hear that it’s been frustrating for you. We completely understand how essential it is for GA4 to function smoothly with Consent Mode, especially with growing privacy regulations and user expectations. We’d truly appreciate the opportunity to learn more about your specific setup and use case. If you’re open to it, our support team would love to connect with you directly to explore if there’s a possible workaround or to involve you in early testing as we roll out improvements. We hope to earn back your trust.

Ben Helped me to set Up the GA4. I hope it will work now! Thank you for your review of TagFly Google Ads, Tag Manager app! 😊 We're glad to hear that Ben was able to help you set up GA4 — fingers crossed everything runs smoothly from here! If you run into anything or need further assistance, we’re always here to support you. 🚀💙

The customer service was fast and undeniably professional. They guided me through every step with a holding hand. Thanks! Thank you for your amazing review of TagFly Google Ads, Tag Manager app! 😊 We're so happy to hear that our customer service team provided fast and professional support — guiding you every step of the way 💪💙. If you ever need a hand again, we’ll be right here for you. Thanks for trusting us! 🚀✨

Support was very helpful. Recommended Thank you so much for your lovely review of TagFly Google Ads, Tag Manager app! 😊 We're happy to hear our support team was helpful and that you'd recommend the app. If you ever need anything else, we're always here for you! 🚀💙

thank you so much for your support Thank you for your kind words about TagFly Google Ads, Tag Manager app! 😊 We're so glad we could support you — it means a lot to know you had a good experience. If you ever need help again, we’re just a message away! 🚀💙