Reviews for Subscriptions by BSS

I spent a while researching different subscription apps on Shopify and the BSS Commerce app was the most intuitive programme with a simple plug and play setup. I also required customisation to the subscription box and Gigi, in their customer support team and the technician XuTho were very accomodating in meeting my requests. I can't thank the team enough for their help throughout - even when I was asking plenty of questions! The BSS Commerce app is way easier to integrate than the other subscription apps, and much more cost-effective. 5+stars from us - Let's Sanitise Team

This is a great app for the price. It offers most of the features you will need and the interface is friendly and intuitive. And there are NO profit-eating fees for every subscription you sell. I'm having a bit of an issue with the lack of admin notification setting in my Platinum plan, but my service rep Gigi, and tech expert, Xu Tho, are working to resolve it quickly.

Compared to the other Shopify subscription software, this is the best and least expensive -- and intuitive to install. I also asked a few questions to support and got amazingly detailed replies. Highly recommended.

Had a small issue with the dashboard showing the wrong amount, but they replied right away, and resolved it for the next order. Thank you!!!!!!!!!!!!!!!!!!!!!!!!

We used this app to help us install a monthly subscription, and the creation of the subscription plan had very clear instructions to follow. Additionally, we needed help to establish something in the subscription plan, and we contacted a member of the BSS Commerce business. They helped us immediately. They were very efficient, good, and quick at communicating, and helped us solve every problem. Love the team, and love the app.

Great subscription app, particularly if you are looking for something that works with PayPal. Customer service is great! The developers are open to new features and encourage feedback!

This app is great and does exactly what we need it to do for our Shopify store. We sell a monthly coaching program which charges on an evergreen basis. The app is fairly new so it is still missing some features, which would improve ease of use, but these are not show stoppers for us and just require a step or two extra in most cases. The customer support is very fast and we always get a resolution. The team are also super responsive to user feedback, so its great to have some input on the direction of the development. We are very happy so far and would recommend to others looking for a subscription solution for their Shopify store.

10 out of 10 customer support!! Quick responses, competent in answering questions with clear instructions whether directly related to the app or just general shopify questions. Most of all, the app does exactly what my business needs; very easy to set up and use. Up & running in no time... Highly recommended!

Great app so far and customer support is superb and lighting fast! Steph was available right away and helped immediately. Probably the best customer service from an app on Shopify!

Easy to use and well worth the money. The support team is also excellent and really quick to resolve any issues you might run into, I had some trouble with theme compatibility and they fixed it in a few hours without a charge. Really nice of them.

This subscription app allows for variants (e.g. different time spans, quantities etc.) where Bold and ReCharge do not – with them, you need a separate product for each variant. BSS Subscription & Recurring Pay works perfectly for our needs, is easy to set up and the support team are super helpful and quick to respond.

I've just started using this app in my development store and it has been great so far! I had an issue setting up a subscription plan but Stephanie from the support was great and got back to me super fast and worked hard to resolve the problem for me.

I was stuck since 3 weeks. Not got solution from anywhere. Then shopify team guided me to ask apps developers for the help, I wonder within 15-20 minutes my burden was went off... I'm so impressed by their skills. Al the best team!

10/10 customer service. Immediate response and gave all the support needed to fix my customization. App works as promised! Thank you very much.