Reviews for StoreRobo Import Export Suite

It provides all the functionality of Import/export but importing takes hours and some times days too. I was just updating single metafield of 4000 products(not variants), and it took more than 5 hours. Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience caused, and we completely understand how frustrating it can be. Our app is designed to import around 2,000 products per hour, but performance can vary depending on several factors, including Shopify’s own API rate limits and the structure of the store being updated. Since StoreRobo runs on Shopify’s infrastructure, we're sometimes constrained by how quickly Shopify processes incoming requests. In the case of our app structure, we’ll analyze the code thoroughly and make the necessary changes to minimize any extra query/fetch time or sleep intervals that might be impacting performance. Your feedback is invaluable in helping us improve. If you’re open to it, we’d love to connect directly and work with you to ensure your experience is smooth and efficient.

Have loved our experience with Store Robo. Great for importing fields that aren't able to be imported with Shopify's standard import feature. Consistently use it to import new products and update existing ones including adding and editing custom metafields. Their support has been very helpful and informative!

I needed this app to transfer some collections from an old store to a new one. You have a share plan and you don't need to pay in both stores for same plugin, and support team is excellent. Due to an import error of collections with a lot of products, StoreRobo store assisted and resolved the import error in less than one day. Excellent app and excellent support team.

We wanted to test importing a CSV file from an FTP server. During setup, we selected FTP as the source—boom, requires a premium subscription (€10/month). Fine, we activated it. Then we added the source—boom again, it's a custom CSV, so now it's €20/month. No trial period, no chance to test before paying. This kind of pricing model feels deceptive and frustrating. If you're considering this app, be prepared to pay just to see if it even works for your needs. Not recommended. We're truly sorry for any frustration this caused and appreciate your honest feedback. Our pricing and features are listed on our Shopify product page and the plans section of the app, but we understand you might have missed it or it was unclear to you. We'd love the opportunity to make things right and help in any way we can. Could you please reach out to our support team at https://www.webtoffee.com/contact/. We're happy to discuss this further. Your feedback is valuable to us, and we appreciate the chance to improve.

Very pleased with this app, exactly what I was looking for. Makes it easy to export product data as csv file, update then re-import. Can save preferred settings for the fields you want, making everything simple.

works like it should

Import / Export von Preisen über eine CSV Datei wird überhaupt nicht unterstützt obwohl das Pro Abo gebucht wurde für 20€ Somit leider nicht zu gebrauchen. We're sorry to hear you had trouble with exporting and importing product prices using our app. We checked the records and noticed you have recently done exports using the app and the prices are successfully exported to the CSV file. If you could brief us the exact issue you are facing with the prices we can help you with it. Our support team has reached out to you via email from support@webtoffee.com regarding this issue, and we’d love to work with you to resolve it. If you could get in touch with our support team, we’re here and ready to help make sure everything runs smoothly with StoreRobo.

Great app and super customer service! I had a very detailed questions that required the development team to get involved but they solved it within 24 hours!

I had to create +1000 collection pages, this worked perfectly.

kasual Kaakka

2024-08-06

India

The StoreRobo Import & Export App for Shopify is a game-changer for managing store data efficiently. Its straightforward interface allows for seamless importing and exporting of product information, saving valuable time. The app supports various file formats and ensures data accuracy, making bulk updates hassle-free. StoreRobo has significantly streamlined our inventory management processes, and its reliability and ease of use make it a must-have for any Shopify store. Highly recommended for anyone looking to simplify data handling.

Its work great for me, My client website has 300 smart collections. I try to add all manully but its taking too much time. then i got this apps and its work for me,

The app is very useful and the team is always very fast to reply and eager to help on any topic. I strongly recommended to pls try atleast one time and you never forget after use this app....

The response time from the support team in India is excessively long. Every day, valuable time is wasted on a single sentence, with constant back and forth replies. It would be greatly appreciated if you could align with the U.S. time zone to ensure that your customers do not have to wait an entire day for an unhelpful reply. It has been a whole week since we installed your app, and yet you have not assisted us in setting up the FTP, despite our continuous requests for the past week!

This app is really amazing....

The app is super useful and the team is always very fast to reply and eager to help on any topic. I recommend.

Shopify limits the number of products. when you import products! I have 50k products so I chose the 50k package but can only import 1000 products because shopify limits the products, if you don't use shopify plus then don't buy this app! it will waste money and time

bom

Thank you so much for providing us with this fantastic app free of charge! I had been searching for ways to export WordPress products to Shopify, and most options were priced at over $100, which was quite expensive for me. Then I came across the SR Product Import Export app, which not only was completely free but also worked flawlessly. It efficiently transferred all my products in a short amount of time. I can't express my gratitude enough!

This app has been incredibly helpful for importing bulk products. I appreciate the excellent customer support, which not only helped me identify import issues but also guided me on how to fix them. Thank you!

Nice app... but it doesn't work anymore. I hope they will fix it and maybe unlock the subscriptions... I could really use a larger number of products/ file.

Not sure what I am doing wrong, there are not a lot of options to choose from . It is not exporting shopify meta fields.