Reviews for Skio Subscriptions (YC S20)

Great service, team, and product. We've been with SKIO ever since we launched subscriptions and are thrilled with the decision we made.

We’ve had such a great experience working with SKIO. They’ve made managing our subscription program effortless from strategy through to execution. Sandro has been so helpful in our strategy sessions helping us to grow and optimise performance. The Migration team is excellent they were so helpful through the whole process.

We moved from BOLD to SKIO and couldn’t be happier. Their customer service and support are genuinely amazing—fast, proactive, and solutions-focused. Any small snag was resolved quickly, and the migration from BOLD was truly seamless. The app itself is packed with features, and the customer portal is outstanding: intuitive for customers and simple for our team to manage. Yes, SKIO is more expensive than other subscription apps, but we can justify the extra expense because the thoughtful features and polish will ultimately drive more sales and retention. Their responsiveness is brilliant. If you’re inexperienced with coding or anything technical, the SKIO team are so professional and knowledgeable—they’ll either action the fix for you or provide an “idiot’s guide” that makes it easy. We say this with little hesitation: the SKIO app is amazing and the team are absolutely outstanding. We highly recommend it.

We’ve gone through three different subscription software migrations, and Skio has been by far the best, easiest, and smoothest experience we’ve had. From onboarding to launch, the process was incredibly well-managed and efficient. Their team is smart, responsive, and clearly understands the pain points that brands face with subscriptions. Post migration, we’ve been really impressed with Skio’s feature set and roadmap. They offer functionality we couldn’t get with other software's, and they’re constantly improving. Compared to other platforms we evaluated, Skio stood out as the most robust, agile, and forward-thinking. We’re excited about what’s ahead and confident we’ve partnered with the right team for the long haul. Highly recommend!

This app looks amazing but please consider building out a plan that is much more affordable. Would be great to switch over to Skio but it's very expensive.

We used Recharge a few years ago but encountered several issues. That’s when we had the opportunity to connect with Kennan (Skio’s founder), who helped us migrate to Skio. Given our unique setup, the process involved many steps, but his team was incredibly responsive and patient throughout—making the transition seamless. What stood out to us was Skio’s commitment to real, human communication. Unlike other subscription apps that rely on impersonal ticketing systems, Skio provided direct access to their team—a huge benefit for us. Even as Skio has grown over the years (and as one of their smaller brands), their customer service has remained exceptional. From day one, we’ve felt valued, and whenever issues arise, we know their team will work with us to resolve them—like a true partnership. Their platform is intuitive and user-friendly, and it’s become one of our most essential apps. We’re so glad we made the switch. If you’re looking for a subscription app that’s easy to use and backed by an outstanding team, I highly recommend Skio.

Simply the best subscription app on Shopify. Great support team and easy onboarding process for my new business. Plus, so many great features built in to keep customers coming back for longer.

Migrated from Recharge to Skio seamlessly, and we couldn’t be happier. Skio is in a league of its own when it comes to subscription platforms—offering a better experience for our customers and a top-tier admin interface for our team. Without a doubt, it was the right move for our business. Huge shoutout to Skio and their incredible team for making the transition smooth and delivering such an outstanding platform!

Migrating from Recharge to Skio was a smooth process, and shoutout to Chris for making it so easy. He was super helpful throughout, quick to answer questions, and made sure everything transitioned seamlessly. The launch and migration went off without a hitch, and having his support made a big difference. Highly recommend Skio for anyone considering making the switch!

We've just onboarded Skio and the process has been seamless. The team has been very responsive and gone above and beyond to help us get set up! Thank you.

Let’s be real—the top Shopify subscription platforms all offer similar tools and interfaces. What truly sets Skio apart is their exceptional support. From day one, we had direct access to their engineers and an incredible CSM who kept everything running seamlessly. When things got bumpy, the Skio team was always there to help—and that’s exactly what you need in a partner. Couldn’t recommend them enough!

Amazing. The team is very helpful and attentive. The customer portal looks nice and is very user friendly. Migration was also super easy and they walked me through every step of the way.

From day one, the Skio team has gone above and beyond, actively listening to our feedback, implementing our suggestions, and making thoughtful, impactful recommendations. They have an incredible network of partners, and thanks to their recommendations, we've expanded into new areas with top-notch resources. Skio isn’t just a subscription platform—it’s like having a supportive, proactive partner invested in our success. Couldn't recommend them more!

Since partnering with Skio, we’ve seen a massive improvement in both our retention efforts and subscription growth. Their platform integrates seamlessly with our Shopify store, making it easier than ever to manage subscriptions and keep our customers coming back. I can't say enough good things about Sandro, our dedicated account manager. He’s been instrumental in ensuring everything runs smoothly, always offering proactive solutions and guidance. If you're looking to boost your subscription performance, Skio is the way to go!

We've been using Skio Subscriptions on our Shopify store, and the experience has been fantastic! The platform is incredibly user-friendly and integrates seamlessly with Shopify, making subscription management a breeze. The features are robust, allowing us to easily set up flexible subscription plans and offer our customers a smooth experience. The customer service team has been outstanding—always responsive and ready to help with any questions we've had. Since implementing Skio, we've seen a noticeable boost in our recurring revenue, and our customers love the convenience. Highly recommend this app to any Shopify store looking to build a successful subscription model

Love Skio. Shoutout to Harris for a quick & painless migration! Passwordless login is also making our subscriber experience much better.

Love Skio. Shoutout to Harris for a quick/painless migration! Passwordless login is also making our subscriber experience much better.

Skio sofware has been easy to work with. Loads of cool features for retention, first class analytics and a great team to work with.

Love Skio! Great team, great product, and we've been able to really catapult our subscription growth using them. Highly recommend.

It has integrated perfectly into our Shopify store and Klaviyo flows. Customer experience is great and our new signups began to increase immediately. Their customer service is truly fantastic... Sandro, our account rep, is incredibly knowledgeable and really goes over and above to help us and improve our subscription programme. Highly recommend!

Love Skio so far, we just got migrated over to the platform. Thanks to Josiah for helping us get migrated over in a breeze. Excited to start using the analytics, passwordless login and the cancellation flow products.

Love Skio. Shoutout to Kobi for an amazing migration - flawless move over! They have a better login experience and the whole process was great.

I can't speak highly enough about our experience so far, Josiah who did our migration was really communicative and it went super smooth. So far we've had a few onboarding calls with Karl who's been able to help us set up various features that should solve a lot of our pain points that we were struggling with - optimising the customer portal to remove friction, setting up a cancellation flow to minimise churn, and surprise and delight to reward our customers. Super excited to see the potential uplift from this!

Really love SKIO. First, the customer portal is great, and they are always innovating new products and improvements. Second, I love the responsiveness and support of our account manager. We don't just want software, we want service as well, and SKIO does just that!