Reviews for Simmer: Coffee Shop POS & KDS

We've started using this app with our new venue, combining Table Service and Take-Away elements in the same space. Simmer has been an absolute dream, solving 90% of our problems with using Shopify POS in a Hospitality setting on launch. The other 10% are being worked on by Seb and the team, who have been incredibly receptive to feedback and have worked incredibly quickly to make changes at our suggestion. I'm excited to see the app grow and develop, and I'm so grateful to the Simmer crew for making this tool possible!

Great and effective app which allows for customisation of options and add-ons to your products. I would like to applaud the support team (Seb) for his quick response and swift actions to help me resolve a issue i faced.

I have been using this app for a few weeks now. At the very first, I was very desappointed as many features weren't working fine. It was very frustrating. The app promises weren't here. And then, the Simmer Team (Seb) got in touch with me to understand my worries and to ask me how they could help my team and I in using their app. I told them a few key points to improve to make their app very efficient. I finally found them very concerned about my experience and they have been working to fix all the bugs that I noticed to them. Today the app is more fluid. I can also say that kind of app that suits coffee shop with terrasse and table orders is quite rare. And I can say now their app is good choice for taking orders at tables with a very nice kitchen display system. A few things are still to be improved but I can bank on them to make it. Today change my 1* score to a 4* score. Maybe in a few weeks I will put a 5* score. Thank you Seb for your help. Thank you for the review and all of the amazing feedback so far. Your suggestions have really helped improve the workflow of Simmer for our merchants. Keep the feedback coming :-) - Seb

The Simmer team are working hard to build an app which brings real omni-channel experience together for cafe and restaurant customers. The team have been easy to work with when I hit a few configuration changes and they’re a customer obsessed team. This comes through in the features the team are releasing. From KDS, through to tickets - they understand the workflow of a kitchen, and front-of house to combine them through Simmer. A hidden gem of an application- greatly enhancing the Shopify ecosystem. Great work Simmer team.