Reviews for Shopacado ‑ Volume Discounts

Outstanding work, amazing support!

Good!

This app solves the exact problem we encountered when changing our e-commerce checkout to Shopify from a custom build. It was easy to install, it gets the job done perfectly, and the support team is super responsive and helpful! Thank you so much for your assistance Pavi.

Superfit Hero

2025-05-08

Easy to use, great support, works well to increase our cart value! Thanks for your help, Nivi!

Great customer support team. They worked diligently to help resolve the bug our client was experiencing. Thank you Nivi for your assistance and dev teams help!

I use this app consistently on my website - It is very simple to use, and their customer service is great. Whenever I have questions, they are always available and help with a great attitude. I just finished working on some discount codes and had a few questions. Nivi, helped me navigate what I was trying to do and pointed me in the right direction to finish what I needed to do. Thank you Nivi!

Shopacado is a great app for creating volume and tiered pricing discounts on Shopify.** It's easy to set up, works seamlessly with most themes, and helps boost average order value. Customer support is responsive and helpful if any styling tweaks are needed. Solid choice for running bulk discount promotions!

I found it was very easy to install , and the seamlessly went with 2.o theme

I’ve had a great experience with Shopacado’s customer service. Whenever I’ve had a question or issue, their team has been quick to respond and super helpful. The in-app support is easy to use, and they always solve any problems I have efficiently. Overall, Shopacado’s customer service is friendly, fast, and reliable. I always feel taken care of when using the app!

Great and easy super helpful

Terrible service, i wanted to speak with them about solutions to my issues and they would just give short answers telling me to do things that wouldnt give me any direction on whats possible and if the solution will even work.

Works perfectly for our store. Wasn't working initially but support got me quickly back into action.

Great product with clear instructions. Customer service is prompt and helpful

Syed was amazing helping us to install the app!

Get a 2 because design is nice and easy to use for the most part. Support team just gives you cold shoulder. Been waiting for responses and I get charged for nothing. If you are the owner reading this. get a new support team. ( im not the only one on here complaining about it) Doesnt really support variant pricing. you need to use code they provide in an article but it only shows how to do it for the Dawn template. Even as im trying to install the code myself there is no indication of what the final result is supposed to look like or how it works. How am I supposed to know if I was successful? Where does the extra pricing table show up for me to add in variant pricing? Again no help from support. Also wasnt able to delete any of the discounts i created which was odd.

We have over 50 of our stores using the app, great support and all around a great app.

The app is simple to use. The support team is very responsive to to our questions. Lots of documentations and videos on how to set things up. Thanks!

This app used to work very well. I was very happy. Untill this Novemer '24. I wanted to use the app again for Daily December Deals on collections. After a first quick help where I let them know I was happy for their fast reply, they asked me to leave a review. I did a 5 star based on the fact it always worked. After that I did not get my new offers working correctly and help was taking forever. Now the table with the volume discount of an deal that has already been deleted (as never worked) is still on hundreds of products... and they cannot fix it instantly. Also the discount did not show, only after refreshing page which is confusing for my customers as they think it does not work. They are not honest in telling that they are facing problems in general. So I am waisting my time waiting for them to solve it as it has nothing to do with my store but with overall stores now I read the reviews. So sorry guys. Your app was fab... but now really is not anymore.

App interferes with .glb 3D files loading correctly. Once the app has been disabled they load fine. Developers have been unresponsive and we're under a deadline so will have to switch to another volume discount app. I suppose if you never use 3D product media and won't require support it's still a perfectly good solution though.

They have super fast customer service. They treated me very well and helped me resolve all my doubts. Additionally, the application has many functions.

Fast help

いつも親切に対応してく対応してくださり助かっています。 日本語対応してくれたら尚助かります。

Be careful with this app - it worked fine for us for years but this black friday we tried to use it and the app has been updated. It only really supports 2.0 themes. The app wasn't working exactly as it should, so reached out to support. They refused to do the upgrade for us, insisted we changed the theme code. Everything went wrong and they were unable to fix it. After few hours of wasted time in the middle of our promotion which is live to customers we had to cut our losses and switch to another solution. The support team is very lacking!!

Support is pretty terrible. Had some issues with the upgrade and Nivi did very little to help and was clear that she didn't even pay attention to what I was saying in chat. Last problem I had was a simple border issue (wasn't showing up correctly) with the discount table and she said she was looking into it and then never heard back. Update: So, after the upgrade, this app will no longer stack with other product discounts. I have items that cannot be discounted so I need to use product discount codes and not order discounts. It's a shame since this worked perfectly fine before the upgrade. Once again, Nivi was not very helpful and clearly didn't bother to really read what I said.

Great app. Customer service is brilliant. Highly recommend