Reviews for Shipmondo

Altid en super god og hurtig hjælp, når der er noget der brænder på. Kan kun anbefale Shipmondo, har brugt dem gennem flere år. Hej, Tusind tak for din flotte anmeldelse! 🤩 Det betyder meget for os at høre, at du har haft en god oplevelse gennem flere år, og du oplever vores support som pålidelig. Tak for anbefalingen og for din tillid til os! 🙌🏼 Venlig hilsen, Kasper fra Shipmondo

Very satisfied! Always received good service from support.

Enkelt och smidigt system. Mycket bra support!

Fantastisk kundeservice! Jeg har været i kontakt med dem flere gange, og de leverer altid professionel og nyttig hjælp. Det er uden tvivl en af de bedste kundeserviceoplevelser, man kan få.

Havde brug for hjælp til teknisk opsætning, og fik fantastisk hjælp, der lige har sparet mig for mange timers arbejde. Både hurtigt og ubesværet. Tak for det.

Kanon kundeservice. Fik hjælp til fejlsøgning og opsætning af Zebra labelprinter, og nu virker det helt perfekt. Khan var fantastisk!

Altid fantastisk hjælp at hente, meget tilfreds!

Ojojoj! Vilken service! Detta är den bästa servicen jag nånsin varit med om. Helt outstanding. Kan som är svensk på shipmondos kundservice är något annat, vilket engagemang! 10/10

God service!

Det fungere bare og hvis der opstår spørgsmål mm. Så kan man altid ringe til dem over telefonen. Kan kun anbefale det :-)

Et super produkt og super kundeservice!

Fungerar bra och supporten är utmärkt! Fått hjälp av dem flera gånger och alla har varit 5/5!!

Enkelt att komma igång även om det är många inställningar att ha koll på. Väldigt bra support, både via mail och telefon.

Bra kundtjänst och extremt simpel integration till Shopify.

I looked at various apps roughly doing the same. Probably I will update this review once I have used it for a while. So far I can say that this is a serious app considering, even though I am not using this app to it's full potential (yet). For small companies this is the cheapest shipping solution. Using the platform is costing close the 0. When using their shipping agreements with UPS and DHL, no other broker can match the prices I get though their platform and NO subscription fees!! 0!! Besides using their agreements with UPS and DHL I am also using my own agreement with DBSchenker. update: after a year of using it I only get more positive: Shipmondo sends automated personiised sms and email messages when we start processing the order, when it is packed, when it is send with tracking, sends the tracking to shopify, is able to split up orders in multiple fulfiments, sends this data also to shopify, etc Created a monthly Invoice, shipments are paid from the account we have with them, so everything is paid when label is created, so we never get reminders. This simplifies our bookkeeping tremendously.

A fab app with fantastic support. Shipping can be a bit of a headache with an online store but Shipmondo and the staff really help to make it a lot easier. Definitely recommend.

The best shipping app

Simpelt system, let at bruge ville dog gerne en dag have besøg af en der kunne se om vi fysisk her hos os, kunne gøre endnu mere brug af systemet

Great integration and great support

I am really satisfied with this app! Really good suport from the support team. Usually get help within a few minutes of a question in the chat. It is very useful as a beginner to be able to refer to Shipmondo's shipping agreement with favorable prices.

Tried to use Shipmondo as a TA system for DB Schenker and paid to connect to my own agreement. Once it was connected they told me I can only use this courier in one country as they did not set up their system to support label printing for other countries. Wasted my time and money on trying to use their services which doesn't work properly.

I like the App a lot but its only for middle/big businesses. If you dont send often packages they just close down your account! They gave me an alternative which was for costumers who pick up free packages from my location to pay a (label of costumer self pick up) so i am allowed to use their app, even though their is no shipping... I hope in the future they will change their policy. Its seems they look at the forest and not the tree ( big costumers only)

I have enjoyed using Shipmondo, however they made updates in 2023 that have broken the integration between Shipmondo and Postnord. I'm unable to print out shipping labels using the desktop or web app because only less than half the label gets printed. I now have to manually download every shipping label to print it. The customs forms are also broken if you have a shipment with lots of line items. A CN22 form with more than 6 line items starts to have the text overlap each other and becomes unreadable. A CN23 form only shows the first 5 lines. I've contacted Shipmondo multiple times about these problems and have tried to work with their IT, only to be told that they would "get back to me." It's been about 2 months now and they still continue to be evasive and dismissive about the problems I'm experiencing. I've begun to look for a new shipping service, but would much rather that they fix these problems because I liked Shipmondo otherwise. Edited: The first 5 lines of a CN23 form show (not 4)

Very bad experience. Misleading customer service. After we made the decision to change shipmondo to something else. While the change of system Shipmondo closed down our account without any warning - we lost a lot of money.. Can't recommend shipmondo to anyone.

Super integration, meget brugervenlig. Fantastisk kundeservice fra Shipmondo. Meget tilfreds med appen