ShipInsure Shipping Protection

We’ve been extremely pleased with our experience using ShipInsure! The platform is intuitive, reliable, and has streamlined our shipping insurance process in ways we didn’t expect. It’s clear that ShipInsure is designed with both efficiency and user experience in mind, making it a standout solution in the industry. We’d especially like to give a big shoutout to Noah for going above and beyond. His attention to detail, responsiveness, and willingness to provide extra support made a significant difference for our team. It's rare to find that level of dedication and customer care, and we truly appreciate it. Overall, we highly recommend ShipInsure to anyone looking for a seamless, professional, and trustworthy shipping insurance solution. It’s been a great partnership, and we look forward to continuing to work together!

We recently switched over to ShipInsure and are incredible happy with this service and support. It ties in seamlessly to our customer service portal as well. And the transition has been wonderful, thanks to Drew and Morgan!

We've had a great experience so far with ShipInsure! Corbin and his team have been excellent through the whole onboarding process and beyond, ensuring our customers are taken care of, and help customizing how we handle certain things. We have also been driving a ton of revenue, really enjoying our partnership!

Can’t say enough good things about ShipInsure. Noah and the team are top-tier, super easy to work with, always on it, and they genuinely care. It’s rare to find a partner that feels like an extension of your team, but that’s exactly what they’ve been for us. Setup was a breeze, support is lightning fast, and it’s been a big win for both our ops and our customers. We’ve had way fewer headaches on the shipping side, and our customers love having that extra layer of protection. If you’re on the fence, just go for it, you’ll be glad you did.

We haven't had any major issues, tons of packages have been replaced or refunded, and the revenue share is basically free money.

Thank you for the feedback. We are sorry that this experience was terrible for you, and we take full ownership of what happened. Our merchants are at the center of everything we do, and we promise to pay claims on everything that is not fraud. In this instance, we were informed by the carrier that it was still in transit and wanted to give them ample time to come through on their promise to deliver the package. Since this experience, we have changed our policy and will pay claims sooner and with less hassle. We have also substantially built out our claims department and are available 24/7. We were in the wrong, and we promise to be better for you and your customers moving forward.