Reviews for Sendbird AI chatbot

Sendbird launched an AI Chatbot for Shopify, then quietly shut it down. The only notice was a single email — which ended up in spam. No proper announcement, no support, no way forward. We invested significant time integrating this tool into our business. Now we’re left with nothing, and no one is responding. What kind of company leaves its customers stranded like this? Completely unprofessional and unacceptable. Avoid at all costs.

Worst service ever experienced on a Shopify app. We've been waiting over 2 months to hear back from the support team. The app started off great, but then broke – the AI is hallucinating 95% of the time – and Sendbird have been useless. Meanwhile we've been paying $99 / month for a product we cannot use. I'd appreciate urgent support.

Worst service I have experienced. The cost of $99 a month is not worth it at all. I have been waiting for an answer from support for 3 weeks with no answer. -5 stars.

The chatbot responded very quickly and helped me with all relevant questions. Great service, amazing team! I would recommend it for everyone who is looking for an excellent chatbot. Love it. especially, output quality is awesome.

Sendbid AI Chatbotプラグインは、顧客とのコミュニケーションを劇的に改善しました。リアルタイムでの応答と高い精度が特徴です。ショップ運営がよりスムーズになり、売上の増加が期待されます。

This app is absolutely of a great help.. It has helped me respond to customers more faster and this has increased the rate of sales recently because i've been able to develop the trust for my store.. I surely recommend SENDBIRD..

Answering each customer's question one by one was really a chore, but it has become much easier since I started using this plugin. I am not very knowledgeable about technical stuff, so I was worried about the setup, but this plugin automatically fetches and integrates my store information, so there was nothing much to worry about.

We've been using Sendbird's AI chatbot for our Shopify store for a few months, and we've been really impressed with its performance. The chatbot is easy to use and customize, and it's helped us handle more customer inquiries without increasing our support staff.

I am Impressed with the sendbird's AI chatbot for shopify, The setup process was very easy, and the chatbot has helped improve our customer service by providing quick and accurate responses to common questions. The chatbot also scales well with our business and integrates easily, I recommend this!

The accuracy and ease of use of sendbird Chatbot are exceptional. The support Team are very professional and responsive, A must App for any shopify store, I recommend!

I just added this AI chatbot widget to my Shopify store, and it's amazing! The chatbot is super easy to use and helps customers find what they need in no time. Whether they’re looking for products, checking prices, or asking about store policies, this AI handles it all like a pro. The responses are quick and spot-on, which makes my customers really happy. Installing it was a breeze, and the support team was super helpful. Since adding the chatbot, I’ve noticed happier customers and even a boost in sales. If you want to make shopping easier for your customers, you’ve gotta try this AI chatbot widget. It’s a total game-changer for any Shopify store!

The insights and analytics from Sendbird's chatbot have been invaluable. I can finally see what my customers are really looking for!

The setup process was incredibly easy, and it seamlessly integrated with my existing product information. It's like having a custom ChatGPT tailored specifically for my Shopify store. The app understands all my product details perfectly, making customer interactions smooth and efficient. Highly recommend it!

Sendbird's AI Chatbot's easy to set up and use! This app provides how I can easily test the chatbot and customize and overall gives a good visibility and analytics of how your bot engages with the visitors. I'm satisfied with the chatbot's accuracy and the speed as well as Sendbird's response to the support tickets I raised. Highly recommend!

Absolutely amazed by Sendbird chatbot. It's completely revolutionized the way I handle inquiries. Setting it up was a breeze, and now I'm tackling questions like a seasoned pro. I can't believe I didn't start using it earlier! Highly recommend.

Sendbird's chatbot has been a total win for my business. It's increased sales, improved customer satisfaction, and made my life easier. What more could I ask for? I love how Sendbird's chatbot personalized the shopping experience for my customers. It's like having a personal shopping assistant for each and every one of them!

We were surprised by how easy it was to train the chatbot to understand our brand's voice and tone. The chatbot's responses now feel like they're coming from one of our own customer service reps!

Sendbird Chatbot's automation features have saved us a lot of time and resources. We can now focus on more complex issues and leave the simple queries to the chatbot. The integration with Shopify API is also seamless – we can easily manage our inventory, orders, and customer data all in one place.

I am blown away by sendbird chatbot's ease of use and installation. The customizable design is a great touch and the technical team support is top notch.

Setting up Sendbird Chatbot with Shopify was easy, and it's helped us talk to customers more efficiently.

Awesome app. I am satisfied with chatbot. It is superhelpful to me. Accuracy is great. Response time is also fast.

If you are tired of answering customer's repetitive questions, I recommended this app. It greatly improves the efficiency of my daily tasks.

Happy with the Sendbird. AI simplifies our daily jobs. It blocks unwanted message from spammers and presistent salespeople pushing their products. It simplifies communication and ensures I engage only when needed, avoiding irrelevant conversations. Moreover, the chatbot is highly effective at driving sales efforts.

I love it! It's accurate, user-freindly, and its customizable icon engages customers well.

It's a chatbot that helps boosting sales and make us connect to customers easily.