Reviews for Saio: Terms and Conditions

Initially, the app was buggy when using a drawer cart style but the issues cleared up when I switched our cart to page style. I reached out to the developer when I was having issues and I never received a response, had to troubleshoot myself.

I purchased this for the ability to use a keyword to determine if the box showed at checkout. People are somehow able to bypass the check box without ticking it which is causing problems for my business. I’m paying for this app, I contacted support and received no response. If people can get around the box it’s a waste of time having it.

I had a issue with my store because the checkboxes donnot appear in the cart page but the client is not able to make a purchase without checking the boxes that dont exist. We use the paid version. I contacted the support and no response after a couple of days...

Panhellen

2019-05-23

Hungary

Welcome. the application does not work. What could be the problem? This is a very important check box installed. I am urgently asking for help.

App does not show on cart page. It only shows a message as if the checkbox was not selected which stops the shoppers from buying.

Stilleben

2019-02-14

Denmark

We have used this app for over a year now and we are happy so far - Eric from the support has been really helpful with small tweaks so it fit perfect for our store.

Does what it should - plug n' play app. We tried some of the others out there, but this one from Saio works for us and our needs.

Great app! Because of EU law, we need to have our TOS on our cart page and this app does just that. We also use their Sale app or our sales, BF ect also just perfect.

Been using for less the a day and this app just switches on and off at will. It doesn't seem to work at all on mobile phones too.

Garysvitamincloset

2018-08-08

United States

The App stops working without warning, and just shows an error popup message when customers try to check out their order without checking the checkbox; there is no option to allow the customer to NOT check the checkbox.. if they do so, they cannot check out.

On several occasions the app has stopped working, support fixed the issue but it keeps happening. Looking for better options now. Update: Still dont have a fix or a solution months later. This app still allows some customers to come through without clicking the box. The entire point of this app.

Easy to use, but I wish you could require customer to check a box before checkout., or at least notify me if they checkout with a negative answer.

You cannot place the boxes where you want to, so don't find the app helpful for my purpose

This app was very easy to install & customise. It has been reliable both in function & support. Our store theme required some customisation to remove our sliding cart & the team at Saio were not only happy assist but supper helpful with the tech biz & had this fixed in a jiffy. They checked the functionality & followed up to ensure we were happy with the changes.

App is OK... Works great with native checkout, but doesn't work for PayPal

Just horrible. This app has a tendency to not pop up at times and customers can bypass this step. This app opens you up to a lot of chargebacks and customer confusion. Does not help! Would not suggest to business owners

The app works exactly as stated and was a breeze to install. Because of my Shopify theme, we needed to do some customization and they were more than happy to help us. We greatly appreciated them going above and beyond. Now we are up and running with ease and have peace of mind knowing our terms and conditions are being agreed to by our customers.

this was SO easy to install however i needed an extra feature and eric at support did it for me for free within 24 hours! brilliant!!!! i cannot say enough good things about this app and the service!!

this is almost too easy. Every ecommerce site should cover their behind with a T&C. this is so simple

The App work well. Thank you for the nice support.

I have found it easy to set up as a merchant and it is also user friendly for my clients.

Exactly what I needed! I couldn't get the box to show up so I contacted support and they set it up for me within minutes. Highly recommend it.

The checkout box didn't work with our theme without a lot of extra coding. Saio were quick to answer when we told them about the problem and they offered to do the coding for no extra cost. Guys are great. We can only recommend. David SIERSTED

Indeed, if it works I will give 5 stars but unfortunatelly I could not open it!

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Saio - they help make me a better merchant!