Route Protection and Tracking
Fuel Growth with Order Protection, Package Tracking & More
413 Ratings
About this app
Deliver premium post-purchase experiences—get shipping protection, tracking & more
From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.
- Shipping protection that gives your customers peace of mind at checkout
- Instant claims resolution that saves time, support costs & customer frustration
- Package tracking that extends your customer lifetime value
- Carbon neutral shipping that increases loyalty and protects the planet
- AI-powered product recommendations that boost revenue and drive orders
Categories
Features
Notifications
Tracking
Key Benefits
- Modern Package Tracking: Build trust and loyalty with Visual Tracking™ that shows shoppers where packages are in real time for the ultimate transparency.
- Premium Order Protection: Reduce loss, boost your bottom line, and increase customer loyalty with best-in-class order protection.
- Intuitive Engagement Tools: Encourage additional purchases by engaging your customers when buying intent is the highest.
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
Brands Using This App
Road Angel
Fuel Injector Connection
Vehicles & Parts
Manjusha Jewels
Apparel & Accessories
Versattire
Apparel & Accessories
Are You Am I
Apparel & Accessories
True Tone Swimwear
Apparel & Accessories
Recent Reviews
Reviews
2024-02-15
Canada
This is a great resource for any business to protect orders, give customers a sense of peace and assurance plus the support from the app is top notch. Definitely recommend.
2024-02-06
United States
Correspondence is very pleasant and replies are sent in a very timely manner! Thank you!
2024-01-03
United States
Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us!
2023-12-12
United States
Much needed app! The team at route are friendly and helpful! I get someone within 24 hours to respond and resolve any issues I have. They look after your business but most importantly, your customers. Always happy when customers purchase route with their order! If you’re considering, do it!
2023-11-09
United States
We love Route. It has taken a huge stress off of our company & our account Manager Justin is absolutely epic. Thank you, Justin!
2023-11-02
United States
We have been partnered with Route for a year now. They provide a great service, and their level of support is exceptional. Our customers seem very happy with the coverage and service as well.
