Reviews for RetainIQ

It is a great app to engage with the customers via emails. The team is great and has helped us to form right email marketing automation flows to generate more value for our business.

Our experience using the RetainIQ app has been very positive. We have seen higher conversion rates due to the personalization of the emails.

I have worked with several email marketing companies, and RetainIQ is the best I’ve found so far. I was won over by the widget they can install in emails to make them more personal, but the emails they design are not only beautiful but my email performance has improved in 3 areas. 1. Revenue Growth: Achieved a notable 113.91% increase in revenue, with total earnings of $11,994.34 in the reported period (Oct 1st - Dec 25th). 2. Email Engagement: Flows demonstrated strong engagement, with open rates improving by 33.69% and placed order rates up by 16.35%. 3. Email Deliverability: Marked improvements in deliverability metrics with a substantial reduction in bounce rates (-68.61%) and spam rates (-69.82%), indicating high-quality communication reaching its audience effectively. The brand has seen a substantial increase in revenue, largely attributed to email campaigns.

This app integrates with the Yotpo loyalty program. RetainIQ is a great way to include each customer's Loyalty reward status in our marketing emails.

It's fantastic working with the RetainIQ team - the entire team is extremely quick to respond. They've been able to take our email campaign ideas and enhance them with various data points and unique visual imagery. Since the commencement of our partnership, we've seen an increase in sales from email contributions. The team has a vast amount of knowledge when it comes to what works and is quick to change gears if something is less impactful. We've been working closely with our account manager, Ankita--she's been a joy to work with, as she's organized and brings a new perspective and interesting analytics to our team.

So far so good. Been using the app since September and have seen a nice lift in conversions coming from email. Their support team was super helpful in getting everything set up. No heavy lifting on my part. They did it all. Sean

Customized email blocks really amp up those click rates in campaigns and flows. They're like the secret sauce for catching the eye of individual customers when you're sending out to a bunch. And about RetainIQ staff – they're on it 24/7! Super pro in their communication and how they present their work. Top-notch stuff!

Been using this app for about 90 days now and it has really performed well and taking our email flows and campaigns to the next level by enabling highly personalized content blocks in our marketing emails. Their support is also great. They helped up set everything up and continue to monitor the performance and make recommendations to increase conversion.

The personalized blocks in email campaigns and flows seem to generate higher click rates due to their ability to pique the interest of individual customers on a bulk-send basis. RetianIQ staff are very attentive at all hours of the day. Their communication and outgoing work presentation is very professional.

Great customer service. They'll go above and beyond to make sure you are getting good value out of their products. They are totally transparent when it comes to reporting results. Great team atmosphere overall!

RetainIQ has an amazing team. They are very proactive and solution-driven. We would recommend them 10 out of 10 times!

Wonderful team and nothing but results to back it up. They are ready to revert any time of the day and will understand your requirement and adjust the campaigns according to the brand language and identity.

Best App for high converting email workflows. Highly Recommended. Support is great specially @Ankita who helped us set it up in 24 hours for 3 of our d2c Sites.

We've been using Retain IQ for a month now, and we are already seeing an increase in the revenue and cart recovery is also much better. It was super easy to set up email flows and the workflow visualisation feature was great - making things much simpler than they otherwise would have been.  The customer service is top-notch. Saptarashi and the team have always been available when I needed help, responding quickly and effectively. They even helped me with domain verification which went very smoothly due to their diligence and helpfulness.  I highly recommend this app to anyone who needs assistance managing their email flows and workflows!

The whole set up process was awesome. Very good service and support, went extra mile to do anything, excited to continue working with them long term.

They provide Very good service and support. Email flows setup by them work very well.I rate 5 stars to their team.

RetainIQ team had been good. The product is good and the support team is responsive to sort the issues. Recommended !

The RetainIQ team is top notch! They went the extra mile to do anything I asked and the software is working great. I would highly recommend their product not just because it works, but because their customer service is next level! I am excited to continue working with them long term

Easy to use and amazing customer service. We had some trouble with getting customer service/support, but then they switched our representative and it's been great since then. They respond super fast and guide you through everything you can't do yourself via zoom. Highly recommend it.

Navigation is easy with super personalized Email Flows and highly efficient analytics, provided on their platform. The content is made keeping your brand persona in mind and not generic. Makes it quite facile to reach the right set of audience.

I am having a delightful experience working with RetinIQ. The staff is really helpful and it's easy to communicate directly with them, I don't have to book any sort of slots or meetings and they all are really corporative and understanding. I'll definitely recommend working with RetinIQ. In cons I can say that sometimes it gets hard to understand this whole software, however, I receive assistance on my every single query, so I think it gets balanced.

MARKET 99

2022-11-28

India

RetainIQ is not only for tech-savvy people but also for those who want to step into the domain of Email Marketing. Their platform makes it effortless to set up flows with a wide range of themes/templates. Moreover, the team is benevolent which ensures our brand is in good hands.

RetainIQ has not only helped our brand to generate revenue but also ensured better cart recovery through their Email Flows. Their in-app recommendations and timely performance reports help us understand user behaviour which in turn makes way for retention. Highly recommended to recover lost carts!

Super Easy implementation support given the team. Hoping to have more features from the app. Thank you

Ankita and the team were responsive, helpful, and knowledgeable. It seems like they are really on to something.