Reviews for Razorpay Affordability Widget

Its not showing on any page. Backend team taking too much of time to respond

please help the widget is not working even after enabling emi options in the razorpay dashboard

Dear Razorpay Support Team, I hope this message finds you well. I am reaching out regarding an issue with the Razorpay Affordability Widget on my website. While the widget is simply being shown to customers, I noticed that 1% is being deducted from every transaction processed through my store. This fee wasn’t clearly disclosed when I set up the widget, and it seems misleading since the widget was advertised as "totally free" to display. There was no indication that showing the widget would incur a 1% fee on all transactions. I kindly request a refund of the 1% fee deducted from these transactions and would appreciate clearer information about this charge moving forward. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, Sai Creations Watches

Hello please fix this not seeing on product page

This app is not working in my store. I am chasing the team to get the help and get it activated but i am now tired after trying 6 months

NOT ABLE TO SEE THIS WIDGET ON PRODUCT PAGE FIX IT ASAP Hey team Targaryen Treasures, I went through your Checkout and it seems you have not enabled EMI options from your Merchant Dashboard. To enable Widget - 1. Ensure you are a Widget compatible Shopify theme https://razorpay.com/docs/payments/payment-gateway/affordability/widget/shopify/#compatible-themes 2. Ensure you have enabled EMI options from Merchant Dashboard. Note: most EMI options are applicable only on INR 1,000 and above. So your product amount has to be greater than that. 3. You can also create Offers instead from Merchant Dashboard, and they will appear on Widget. If you still face any issues after these checks, please raise a ticket from Merchant Dashboard and our team will look into it. Best, Shravani Razorpay

Not working. Fix it so that we can use!

The widget is not showing at product page..

I had faced an issue with the widget tried and failed to add to my theme..super thanks to the Razorpay team! Very prompt on reaching me out and resolving the issue for me.. wonderful support! Thank you so much

They promoted as a free widget, but today I received an email stating that it would be approx. ₹1800 a month which is too high for this, will look on to move away from Razorpay and lookout for alternatives.

Nothing seems to work, the checkout isn't going live even after following the instructions given, and nothing is moving forward. The customer support is non-existent and other founders have given us the feedback that this is how they operate. Sad and shameful, we thought razorpay was a respected partner in India but can now understand why its 2.9 rated. Would not recommend installing!

great !

The Razorpay Affordability Widget helped us by displaying EMI options which helped customers view all the EMI options on the product page itself, although we have run into some issues, their product team esp. Shravani was helpful and responsive to navigate us through them!

cant see button under product price tag

Razorpay Affordability Widget: Impressive solution for enhancing user experience with streamlined interface and robust security. Highly recommended.

Not working. The instructions are not clear.

As the other reviews have stated, the button does not appear even after adding it to the product page. Update: The Razorpay team contacted me and resolved my issue and the app seems to be working fine, would recommend it.

not working

not working.

App not working after installing, cannot see it under pricing section even after making changes in the theme. No support from razorpay! I reached out to razorpay support atleast 5 times and they kept on playing email email but no solution was given. I suggest using juspay (better inegration support) or phonepay which charges zero commission on transactions.

App not working

App not working after installing, cannot see it under pricing section even after making changes in the theme.

not working . please fix it

Devoted

2023-07-14

India

I don't know why everyone has given this app such a bad rating, works great for me. Perhaps a bit more flexibility & features would help further.

Widget gets stuck once anyone clicks on plans. Unable to solve this issue. Contact us for the resolution