Reviews for Ordersify: Order Exporter

Pescuezo

2023-08-04

Colombia

I don`t Find the way to connect to google sheets. very difficult way to use should work in a easy way to do it.

We use this every day for 2 of our websites. The customer service is awesome they work hard to solve any issues and always respond within a day or so

Used to love this app, but recently it's become very unstable and support is unresponsive. App has gone down completely 3 times in the last 2 weeks. The first time it was resolved within a few hours (which is still a long time for an app that's completely down), but the most recent time it's been down for over 48 hours and still isn't resolved. Support haven't provided any updates or responses. Obviously no good having a reporting app installed that can't run reports!!!

App doesn't work and support is non-existent or slow! We're relying on it on a daily basis and now we're already 24 hours without support or working app, which is a huge problem

The app didn't work from the first time but these guys fixed it right away. A quick reply and fix !

Ordersify is a very useful app, makes things so much easier for us! Great support too. Would definitely recommend!

[UPDATE] Unfortunately we can no longer use this app. The automations sometimes run, and sometimes do not - which means we cannot rely on them. We have also realised that some orders are mysteriously missing from our reports. In addition, we have tried to seek help but have multiple support tickets open that are 10+ days without response. One is regarding the need for a GDPR and data protection policy, which is very important. It is a shame, because Andy and his team were very attentive at one point (see previous review), and even offered us the app free as we are an NPO. A shame. Use app at own risk :( [OLD REVIEW] Andy and the team have been very attentive and helpful with setting this up and even developed some custom features to suit our exact needs. Great service and would definitely recommend!

Your app is really helpful and your team is productive! I faced some problems with the app and did not how to change that but Andy was able to help me and we worked it out.

Update: Guys had some problems with COVID and Andy finally get back to me and helped me with everything I needed. Old review: I had questions and send them three emails in a range of 20+ days. NO reply at all. Don't waste your time with these guys.

Titeschaussettes

2020-11-25

France

This app is very helpful fr my business espacially because we can use the liquid syntax for the order export. Thanks to Andy for helping me with that by the way!

Really helpful support team helped me customise my automated report as I wanted it to to work and to look.

The application installed really well. I had a minor issue setting it up but the support got back to me really quickly and helped resolve the issue, now we are able to have an automated report export each day with all our custom fields.

This app saves me so much time, and the one time I had an issue, Andy was super-quick to fix it. I need tax bifurcations in my order exports for accounting, and a few of the apps I tried didn't have that. Not only can I easily do that in this app, I can even use liquid code to do some fancier stuff, and the app is absolutely free!

This is Simple and great app for daily automated reports, however is there one for manual reporting from a certain date to another date, something like weekly or monthly report

The best app in the app store to automatically deliver orders, the number of options to customize is great and what is best is that it is free unlike other apps and customer services is beyond helpful and super fast in responding. LOVE LOVE LOVE

This App is great, is made me save hours of manual work maping columns to match suppliers requirement. I set up templates for each supplier very easy with a drag and drop tool in the app and voila! I can send my orders with just a click. The support is great and they are always ready to help with features, I requested a couple of changes and they did it in a couple of days, it was awesome I truly recommend to try this App and their support! Keep working this way Ordersify

Awesome app that not just user friendly, the customer service is the best! Requested feature and they provide very quickly. Definitely recommend!

A truly useful and well done app for any external shipping tool. Some issues where quickly fixed by the dev team after report.

Fantastic app and great customer support! So many options to customize the order export to your needs!

This app is just awesome and it is hard to believe that an app with so much feature is given to us free. The best part of this app that their customer care service is just awesome. They reply within minutes and they even include requested features in the app in the shortest time possible.

Support is fast, and good to answer our question! We use this app for 1 use, and it's doing it great! Very pleased.

Have been using the app for my store for some days now and it has taken away a good amount of work load off my shoulder. Thank you. The replies are fast and helpful. Hope it stays like this.

Awesome apps from Ordersify. We use both Ordersify Order Exporter and Ordersify Order Printer, they have a lot of features. We need a feature to export orders to Google Sheet and request them, the Ordersify development team adds it in 3 days. High recommend apps.