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About this app
Take the headache out of returns. Save the sale with exchanges, offer drop-offs, and home pickups.
Optoro’s platform handles every step of the returns lifecycle – from improving customers’ returns experiences to growing repurchase rates through instant exchanges. Deliver connected, configurable returns that drive customer satisfaction, revenue, and efficiency with Optoro Returns Experience.
- Give customers easy, self-service returns and accessible navigation
- Drive more repurchases with relevant exchange recommendations
- Offer exchanges for product variants that ship right away–at no risk to you
- Enable built-in drop offs for more convenient returns and faster return to stock
- Easily configure granular return reasons, policies, and routing rules
