LoyaltyLion Rewards & Referral

Hannah is an absolute rockstar account manager! We recently redesigned and updated our loyalty program and she was so helpful throughout the entire process from recommending new features to make our customers experience clear & smooth, to helping to trouble shoot any questions we had a long the way. I always look froward to our monthly calls as she is so insightful and a true expert! Thank you for the fantastic review! We’re delighted to hear how much Hannah’s expertise and support have helped make your loyalty program redesign a success. It’s great to know her recommendations and troubleshooting helped create a smooth and clear experience for your customers. We look forward to continuing to support you and can’t wait to see your loyalty program thrive.

We’re in our thirteenth year of business and the idea of bolting a loyalty program onto a busy Shopify store felt risky. Reya jumped in and proved we had nothing to worry about. She was patient through multiple delays in our go-live date. She updated the rewards-page code so it worked on both our current theme and the new one we’re building, slipped in the referral block, and cleaned up the tier table for mobile. When we switched from points to spend-based tiers, she reset the thresholds, and pointed me in the right direction for Shopify Functions to apply free shipping and discounts automatically. She handled large CSV imports, double-checked our program, and answered my morning emails before lunch. If anything needed adjustments, she had it updated the same day. Reya made our LoyaltyLion launch simple. Reya felt like part of our team from start to finish and her help was worth every penny. Thank you so much for sharing your experience! We’re very proud to hear how Reya went above and beyond to make your LoyaltyLion launch smooth and tailored to your needs. It’s wonderful to know she supported you through every step from handling code updates and CSV imports to getting the program up and running to your liking. We’ll be sure to pass along your kind words to her. We’re excited to continue supporting your loyalty program as it grows. If you ever need anything else, please don’t hesitate to reach out.

We have been Loyalty Lion members for several years and love the platform. Easy to use. Effective for customer retention and increasing the LTV of customers. And, on top of how good the platform is, the Loyalty Lion customer service team is outstanding - quick to respond and always gets me the answers I need to keep moving forward. Thank you so much for your continued support and kind words! We’re delighted to hear that LoyaltyLion has been effective in helping with customer retention and increasing your customers’ lifetime value. It’s wonderful to know that our customer support team has been quick and helpful whenever you needed assistance. We look forward to supporting your ongoing success!

This app it's honestly the best! From start to finish you are supported by a designated onboarding manager, ours was Reya and she was great at helping us set up. The process is seamless, we were initially worried at how we were going to move all of our data from our original loyalty app to LoyaltyLion but it was easy! Well...Reya did it! As well as Reya, there a few guys from design who helped us build our custom page and they had loads of options, styles & other brand examples to choose from. Now we are up and running we are delighted with the way it looks and functions.

Solid program, no issues after our transition.

Our onboarding manager, Reya, was fantastic—she went above and beyond to help us navigate complex questions and customize our loyalty program. Thanks to her support, we were able to create a truly unique and personalized experience for our customers.