Keepoala: Returns & rewards
Return reducing loyalty program. Return analytics dashboard.
6 Ratings
5
Media
About this app
Launched: Apr 14, 2021, 12:00:00 AM
Keepoala is your digital return expert. We increase your CLVs and manage remaining returns.
As a multi-brand loyalty program, we incentivize customers to avoid returns by granting points for not sending back online orders. Collected points are redeemed for vouchers in your shop, used by shoppers that keep 9/10 orders, opening up a new customer acquisition channel & increasing retention as well. This is done with the help of a standalone Keepoala App, your shop being connected via Shopify. Handle remaining returns within our whitelabel return portal, being part of the same Shopify app.
- Loyalty: be visible amongst low returning shoppers, making them your customers.
- Return portal: automate send backs & exchanges, keep revenue and push NPS.
- Dashboard: identify most profitable cohorts and learn from return reasons.
Features
Rewards you can offer
Coupons
Store credit
Discounts
Points
Return management
Return windows
Custom policies
Shipping labels
Analytics
Return tracking
Return portal
Stock updates
Program types
Reward programs
Custom programs
Return options
Exchanges
Discount codes
Manual refunds
Automated refunds
Gift cards
Pricing Plans
Full Plan
9
- Automatic order tracking in the Keepoala App (when a shopper joins loyalty program)
- After sales communication & rewards
- Return portal
