Reviews for Fulfil.IO Retail ERP

Fulfil.io provides a solid overview of our inventory, covering purchases, manufacturing, and shipments, and is especially helpful for companies with multiple warehouses. Its visibility into stock movement is essential for improving forecasting and understanding demand. Customizing processes was straightforward, though there’s room for improvement in some areas. The support team is professional, responsive, and quick to resolve issues, and having an account manager check in monthly helps us stay on top of challenges. The best and the main reason we are using Fulfil is to keep track of inventory movements and costs, especially COGS.

Fulfil.IO has not only improved operational efficiency but also enhanced our ability to scale confidently. The robust functionality, seamless integrations, and reliable support make it an invaluable tool for businesses looking to optimize their backend processes. If you're in search of an ERP system to simplify and scale your business operations, Fulfil.IO is definitely worth considering.

Natural Stacks

2024-11-13

I can’t recommend Fulfil.io enough! Their ERP platform has truly transformed our operations, especially in managing direct-to-consumer, retail, and wholesale orders. The system’s excellent lot control features and robust WMS have made a significant difference in our workflow. A key highlight is their support team – they’re always available and quick to assist with any questions or issues we encounter, which is incredibly reassuring. The regular updates also bring real improvements, showing Fulfil.io’s commitment to innovation. If you’re looking for a reliable ERP solution, Fulfil.io is a top choice! It’s made a big impact on our operations, equipping our business to continue scaling effectively.

I just have to give a big shout out to Fulfil.io! This ERP system has really changed the game for us, especially with our work in direct-to-consumer sales, wholesale, and manufacturing and delivering goods with a great WMS. First off, the interface is super easy to navigate, which makes managing everything a breeze. We’ve saved so much time on our operations, and that’s a huge win! What I really love is their support team; they’re always there when we have questions or need assistance. It feels great knowing we have that kind of help whenever we need it. Plus, they keep rolling out updates that genuinely improve the software, showing they’re committed to staying ahead of the game. If you’re on the lookout for a reliable ERP solution, I can’t recommend Fulfil.io enough! It’s made a huge difference for us, and I think it could do the same for you!

We've been using Fulfil ERP for about a year now, and the impact on our operations has been nothing short of transformative. As a growing business, we faced challenges managing inventory across multiple channels, streamlining order fulfillment, and ensuring customer satisfaction while maintaining operational efficiency. Fulfil ERP, particularly its WMS (Warehouse Management System) solution, has helped us address these pain points with remarkable results. Inventory Accuracy One of the most immediate and impressive benefits we've experienced is the improvement in inventory accuracy. Miscounts and stock discrepancies are now rare occurrences, providing us with more reliable stock data and reducing instances of overselling or backorders. With real-time tracking and precise cycle counts, we have increased confidence in our inventory figures, saving both time and reducing operational headaches. Shipping Efficiency The WMS has significantly optimized our shipping workflows. Order fulfillment is faster and picking accuracy has greatly improved, thanks to guided processes and clear task assignments. As a result, we've seen a reduction in shipping errors, fewer customer complaints, and even lower shipping costs due to minimized returns. Our improved shipping efficiency has boosted customer satisfaction, helping us retain and grow our customer base. Overall, the WMS solution has reshaped our warehousing and fulfillment processes, contributing to a smoother, more reliable operation with measurable improvements across key performance metrics. It's an indispensable part of our success, and we look forward to building on these gains as we continue to scale with Fulfil ERP.

We've been using Fulfil as our ERP for a couple of years now, and it's been a fantastic experience. The platform is excellent at order management, providing real-time tracking and automation that keep everything running smoothly. As our business grows, Fulfil ensures that processing and fulfilling orders remains hassle-free. One of the standout features is the seamless integration with various software systems. Whether it's Shopify, SPS, or Amazon, Fulfil connects with everything effortlessly. The plug-and-play environment meant we were up and running quickly without complex setups. The user-friendly design makes the system incredibly easy to understand and navigate, even for team members who aren't tech-savvy. The clean and intuitive interface lets us focus more on growing the business rather than dealing with technical issues. But what truly sets Fulfil apart is their customer service team. They consistently go above and beyond to assist us, responding quickly and offering tailored solutions to any issue we encounter. Their support has made a huge difference in our overall experience, ensuring smooth operations at all times. If you're looking for a powerful ERP system with top-notch order management, seamless integration, and stellar customer support, Fulfil is the way to go.

Ekster®

2024-10-24

Very happy with our integration with Fulfil.io. We were looking for an ERP to streamline our operations and Fulfil ticks all the boxes. Their team made the project management and implementation run smoothly and our Production and Inventory Management has been completely professionalised. Their Support team are fantastic, and are always available to troubleshoot any issues. Would highly recommend them.

I've had a fantastic experience with Fulfil.io! Their customer service is top-notch, always responsive and incredibly supportive. The team goes above and beyond to ensure all my needs are met, making the entire process smooth and stress-free. Their dedication to helping their clients succeed is evident in every interaction. Highly recommend Fulfil.io for anyone looking for an ERP/WMS that also provides world-class support.

Barnyard Designs

2024-06-04

United States

Fulfil is ensuring our inventory levels are tracked at every step of the journey. We are able to integrate new sales channels easily and when parts of our supply chain change Fulfil is nimble enough to make those changes easy on the tech side.

We have been using Fulfil.IO since 2021 in almost all facets of our business such as Sales Order Management, Routing, Purchasing just in time inventory, Warehouse Management, Accounting and more recently for EDI as well. A lot of our processes involves complex workflows such as order routing, rate shopping for customer shipments and the Fulfil ERP helps simplify all these complex workflows very well. We have been able to do a lot more with a lot less since we moved to Fulfil from our prior solution (Name of the Prior solution starts with N and ends with E) Overall, we are very happy with our partnership with Fulfil.IO.

Fulfil is essential to any business running operations effecting. The software is comprehensive and intuitive and has added an incredible breath of automation to our business

Fulfil saved us 2-3x the subscription cost in the first year via reduced labor costs alone and they add features faster than anyone else. All ERP's suck in some way, let's face it, but with Fulfil's API you can work around those things that suck for you and write your own apps while still leveraging Fulfil as the master database. This ability doesn't exist elsewhere and was a game changer for us. If you're a small retailer, it's probably not for you. The ideal is probably a high 7-figure or low 8-figure business looking to scale fast. But if you're tech savvy and willing to invest in a system that can scale then it can work for anyone.

The Fulfil.io ERP app is a robust integration between systems providing multiple features and controls to manage all business channels meeting necessary requirements.

AUrate New York

2022-08-09

United States

Fulfil has increased our Pick and Pack Operation for all key metrics by 5x. The Interfaces and UI are Intuitive with associates having a short learning curve with increased productivity. Their Customer Service is top notch, with fast effective resolutions, and if there is not a solution currently available one is quickly developed and implemented. Customer Feedback and pain points is welcomed and actioned with new features rolled out often. We noticed a night and day difference since implementing with fulfil in all aspects of the business from Accounting/Finance to Fulfillment.

Absolutely fantastic! Really helpful to pool all our sales channels, inventory, accounting, productions etc. under one system. Fulfil gives us clarity into almost every aspect of the business which leads to better more informed decisions.

We've been using Fulfil.IO for over 3 years now to manage every aspect of our business. Using their ERP platform, we are able to integrate with a large number of external sales channels, route orders between all of our warehouses, pick, pack, ship, issue POs, manage manufacturing runs, etc. Their support team is the best we've ever dealt with, they are always quick to respond and very informative in their replies. Their engineering team has helped us implement a number of custom features, there is literally no limit to what Fulfil.IO can do.

Fulfil is a very complete ERP that has helped our company with order management, inventory management and much more.

My Lello

2022-08-04

United States

We use Fulfil as our central business operations system. From purchasing to inventory and order management, we have been using their system for over 5 years. The platform is cloud based and ever growing in functionality and options. We spent over 1 year evaluating various options for systems that specialized in ecommerce businesses and Fulfil was the only one that could meet our requirements and allow for the needed customization our business required. We use Fulfil to integrate with Shopify, Magento, Amazon, Walmart and Etsy and for the most part, it works extremely well. In over 12 years in business in the Ecommerce industry, teaming up with Fulfil was one of our best decisions.

Haute Hijab

2022-08-04

United States

Bad from the start— we paid for professional services to ensure a smooth transition, but were trained on incorrect workflows. When things didn’t work because of this, they blamed us for doing it wrong repeatedly before helping us solve the problem. We couldn’t trust the data that came out— both because it was set up wrong in the first place, and second because the data would fluctuate without reason. Unit costs for certain SKUs would change multiple times a day, even when there were no changes in inventory (no orders for this SKU, no returns for this SKU, no received POs). Once, we had to halt operations because fulfil.io pushed hundreds of years old, canceled orders into fulfillment, meaning we had to go in our WMS, find them all, and manually cancel them. The UI was needlessly complicated. Go with something else.

Grunt Style LLC

2022-08-04

United States

FulFil.IO is much more than an app to use on Shopify. It is a fully comprehensive ERP that has enabled our team to pick, pack, and ship our customers' orders quickly and efficiently. We use FulFil.IO to run all our operations from sales orders through the production cycle to fulfillment to the balance sheet. The software is extremely user friendly and their support staff is world class. The leadership team of FulFil.IO is comprised of exceptionally knowledgable, professional, and collaborative leaders. As we have grown, FulFil.IO has partnered with us to bring on new channels of distribution and supported us with amazing value and follow through. Highest recommendation I can give for this awesome organization.

ROAD iD

2021-03-12

United States

We migrated from our own custom built system to Fulfil in 2017. We now rely on this ERP to manage all of our operational needs from multiple channels. The majority of our sales include customized parts that step through a unique production and fulfillment process and Fulfil has been able to meet our needs. They are also committed to improving their product and truly care about their customers' success.

Venus ET Fleur

2021-03-04

United States

At Venus ET Fleur, we are dedicated to innovating luxury floral and sophisticated lifestyle gifts that create lasting experiences. As such, we demand a lot of our complex made-to-order operations and systems. Fulfil.io has been our partner and has scaled alongside VEF to keep up with our ever increasing demands and business complexities. Fulfil's open-APIs and flexible architecture allows us to adapt the platform to our unique business processes, from our global supply chains, seasonal production teams, to our multi location warehouse operations. With an omni-channel brand and multiple warehouse locations, Fulfil has been a nimble, capable and reliable platform for our business.

We have been using Fulfil for many years. Our successful partnership was facilitated by Fulfil’s ability to grow with us and to build a system that meets our daily operation needs. Being able to fulfill whatever order we capture no matter from what channel has never been so easy. We have so much trust and respect for the Fulfill team and we know that any challenge we come across the Fulfill team will be right next to us trying to solve it.

For our team, Fulfil.io is much more than a Shopify app, it is our central software that runs our business operations. The software is very intuitive and has allowed our team to work more seamlessly with added checks and balances, automation, and defined business processes based on best practices. We are able to handle complex workflows, orders from multiple channels, and gain insight into our production in more efficient and effective ways than we’ve ever been able to. The support team is comprised of eCommerce/wholesale supply chain experts who provide a consultative approach to support. They continually help us improve our business processes, incorporate automation into our workflows, and provide in-depth thought-out answers to questions. We spent years searching for the best ERP software for our needs. We evaluated many options, went through multiple scoping processes, and an implementation that we pulled the plug on before finding Fulfil. Fulfil continues to meet and exceed our needs serving as our trusted partner and software in powering our growth.