Course Motorsports
2025-05-13
While the app delivers the visual appeal and functionality we were aiming for, its handling of CSV files is a major drawback. The inability to upload new CSVs without overwriting existing data severely limits scalability. Additionally, the export function produces proprietary structured data that’s impossible to work with, making it frustrating to match or update product information efficiently. If you're looking to build and manage your own product database, this app introduces unnecessary complications and inefficiencies. Not recommended for catalog management at scale. Hi, Thank you so much for your detailed feedback and for sharing your experience with EasySearch. We truly appreciate your time and your honest insights, which highlight both the strengths and the current limitations of our app. You're absolutely right that uploading a new CSV file currently overwrites any existing data. As for the export format, we’d like to clarify that it was originally designed to serve as a backup of your EasySearch configuration, rather than a structured export for editing or reimporting as part of a regular workflow. That said, we completely understand your point, and it makes total sense. We're already working on improving this and plan to make the export format much more flexible and user-friendly to better support of ongoing product data management. In the meantime, if you need help customizing or handling data in a specific way, our support team is here and happy to assist however we can. Thanks again for your honest review. Your feedback truly helps shape the direction of EasySearch, and we're committed to supporting our merchants every step of the way. Best regards, NexusMedia team
FLATED
2025-04-09
It's been very easy to use and the speed in which customer service responds to requests is phenomenal! Hi, Thank you so much for the great feedback! We appreciate your kind words and high estimation of our work. It's also great to know that EasySearch positively impacted your business. Just awesome! Should you need further assistance with EasySearch or any of our apps - don't hesitate to contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
2025-03-21
Team Nexus has gone above and beyond in dealing with my store and me being super picky about how their stuff works for me. They have been super super accommodating and making all "app wishes" work. Hi, Thank you for the great feedback! We highly appreciate it. It was a pleasure to assist you and make things work just the way you need it! Should you need additional help, just contact our 24/7 support. We are always nearby to assist. Best regards, The NexusMedia team.
DMS POWERMINT SHOP
2025-02-17
App ist sehr mächtig, was die Auswahl der Daten angeht, zudem kann sie nach den eigenen Bedürfnissen konfiguriert werden, auch wenn man sich währen der Anwendung für andere Kriterien entscheidet. Hi, Thank you so much for the great feedback! We appreciate it. If you need any help or have additional questions, please get in touch with our 24/7 support team. We are always near to assist. Best regards, The NexusMedia team.
A&M Tractor Salvage & Parts
2025-02-07
We use it to allow for the search of YMM for farm tractor parts. Works well. Hi, Thank you for the review! It's great to know that EasySearch fits you well! If you need any help with EasySearch or any of our apps, please get in touch with our 24/7 support team. We are always nearby to assist you as soon as possible. Best regards, The NexusMedia team.
Helvetus
2025-02-03
Great app, service is also very responsive and fast, much appreciated Hi Thanks for your feedback and kind words! Should you need any further help, just contact our 24/7 support team. We are always nearby to help as soon as possible. Best regards, The NexusMedia team.
Garage Auto Sports
2025-01-21
Easy to use, easy to set up, this is truly an "Easy" Search through and through. You can easily add vehicle date ranges and direct the selection to any product, collection, or page of your choosing! Will be sticking with this one. Hi, Thank you so much for the great review on the EasySearch app. We highly appreciate it! If you need any help with the app - feel free to contact our 24/7 support team. We are always here to assist. Best regards, The NexusMedia team.
63 Industries
2025-01-15
The customer service is very responsive and helpful. Hi, Thank you so much for the great feedback! It was a pleasure to assist you. Should you need further help, feel free to contact our 24/7 support team. Best regards, The NexusMedia team.
Novaa Gear
2025-01-04
You can not even get into the app it just takes you to an upgrade page So much for a free trial Literally the worst app i have even seen Hi there, Thanks for your feedback. I am sorry you had a confusing experience with Shopify's billing system. Here is how it works for free trials: 1. When you install an app, you're prompted to approve a charge for the chosen plan before you can begin using the free trial. 2. No payment is taken during the trial period. If you uninstall the app before the trial ends, you won't be charged. 3. If you decide to keep using the app beyond your free trial, the subscription charge will start automatically after the trial ends. It sounds like you only saw the subscription charge page and might not have realized that Shopify requires this step to activate the trial. I understand it can be confusing if you're new to how billing approvals work on the Shopify App Store. If you'd like to give EasySearch another try (it's completely free for the trial period), we'd be happy to help you set it up correctly. Just contact our 24/7 support team via: support@nexusmedia-ua.com Best regards, The NexusMedia team.
trumotorsports
2024-12-10
Greatest customer service ever! Respond back within hours and got me taken care of. Grest value and information. Hi, Thank you so much for the great feedback! We are happy you are satisfied with our customer service. If you need additional help or have any questions - don't hesitate to contact our 24/7 support team. We are always nearby to assist as soon as possible. Warm regards, The NexusMedia team.
D&D Parts
2024-12-09
Once you get over the learning curve or fear of migration from eBay it's not so bad, support has been prompt and helpful along the way :) thank you! Hi, Thanks for your feedback! We appreciate your time and kind words. Should you need further assistance or consultations - feel free to contact our 24/7 support team. We are always here to help! Best regards, The NexusMedia team.
515i.com
2024-11-27
Customer service with this app is top notch. Fast, knowledgeable and always willing to help with extensive directions. They have gone over and above for us and I would highly recommend. thank you for all your help! Hi, Thanks for the bright feedback! It was a pleasure assisting you with the app setup. You can always rely on our fast and high-quality support. Don't hesitate to contact us if you need further help or have any questions. We are online 24/7. Best regards, The NexusMedia team.
PureForge
2024-11-27
Customer service is incredible. They answered all my questions and helped my problem solve how I should structure my data to get the results I needed. Highly recommend! Hi there, Thanks for your review and recommendation! We highly appreciate it! Should you need any further assistance, feel free to contact our 24/7 support team. We are always near to help! Best regards, The NexusMedia team.
FLATED NEW ZEALAND
2024-11-17
Great app with a prompt and helpful support team. It offers a wide range of options for connecting products with filters, which we found to be very convenient. Highly recommend! Hi, Thank you for the awesome feedback and your recommendation. We appreciate it! Should you need further help or consultation with EasySearch or any of our apps - feel free to contact our 24/7 support team. We are always online to assist you as soon as possible. Best regards, The NexusMedia team.
Schacht Spindle Company
2024-11-06
We use this app for non-car products, and it's flexible enough to work well. Our company makes and sells fiber arts equipment; we needed an easy way for customers to find repair parts on our website. It wasn't hard to set up EasySearch for these products and parts, though they're very complicated. Website visitors have been able to find and purchase the parts they need, with fewer mistakes and hassles for everybody. Hi there, Thank you very much for your feedback and high rating of the app. We are happy you find EasySearch helpful and it’s fantastic to see how you’ve customized it for your business needs. If you ever need any assistance or consultation on using EasySearch, please don’t hesitate to reach out to our 24/7 support. We’re always here to help. Warm regards, The NexusMedia team.
Auto Misel
2024-10-02
Very good app. This app solved me my problem with classic filter because thip app have no limit Hi there, Thank you for the great feedback! We appreciate it. Should you need any help with EasySearch or any of our apps - feel free to contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
Klock Werks
2024-09-25
United States
Great customer service. They were responsive and very helpful when my team and I were having issues. They got it fixed for us in a matter of days. Thanks Nexus!
Tour Setter
2024-09-23
United States
Amazing team to work with. Super fast on responses, easy to work with, and they understand what needs to get done.
GlowRide
2024-09-20
United States
The customer support and developers were awesome, helping us set up exactly what we wanted to set up. Would definitely recommend.
Kete Spare Parts Australia
2024-09-20
Australia
Easy search is a great app and the customer support officers are wonderful aswell. Great app for starters
SistersMoto
2024-09-11
United States
Wonderful support. New to this app but loving it so far. Quick to resolve issues.
Ultimate Hobbies Site
2024-08-24
Australia
the customer service team is fantastic
Competition Werkes AU
2024-08-13
Australia
The team here at NexusMedia are very helpful, and the YMM is great for the price. Definitely recommend.
gpsuspension
2024-08-09
United States
Highly recommend this app. The support is unapparelled, and it works like a dream. Very rare to see this level of support for a shopify add on application.
Pete Hager
2024-08-09
United States
This application greatly improves navigation for customers needing a specific part on my store. The Nexus Media support team is fantastic. Nexus designed and installed the application for me with prompt and clear communication throughout the process. I 100% recommend this app mainly due to the customer service that comes along with it.