Reviews for DSers‑AliExpress Dropshipping

Good service. Raphael is qualified specialist. Solve issues and gave good advices.

Capello

2024-09-23

United States

perfect and patient

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His dedication and commitment were truly impressive. It's reassuring to know that the app not only performs well but also has a reliable and responsive support team to assist when needed.

Shop Naiviv

2024-09-23

United States

Thank you so much Holly for all of your help with placing and remapping my first order with DSers! I really appreaciate your patience, knowledge, kindness and expertise. You're awesome!

I'm loving this app! It's very easy to use and import products to your store. I highly recommend it.

Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service

It was Sans who helped me and the responsiveness was spot on. Thank you very much, very efficient.

Helpful team, its a bit hard to understand everything by yourself so the team support is great. Sandy is super helpful

Je suis véritablement satisfait de la réactivité du support clients Dsers, je m'explique : J'ai pris contact avec Rin sur Messenger pour un paramétrage que je ne pouvais pas réaliser par moi-même (je vous passe les détails). Rin a effectué ce paramétrage après notre échange et la confirmation de ma part par mail au support. Résultat, en moins de 10 minutes mon soucis était traité et je peux désormais continuer à avancer. Excellent support clients, excellente expérience même si on préférerait ne pas avoir à solliciter le service et pouvoir se débrouiller par nos propres moyens, quand il n'y a pas le choix, ça ne rigole pas ici =)

I got excellent service from my agent Wendy. It was great, everything was fast, i didnt need to wait for too long, and helped me with my problem fast! So i didnt need to worry. Highly recommended.

Wendy helped me very good

Great app, everything working fine for a few months now. And great support from Blanca, she helped me with product migration feature.

Thank you to Bianca and the Team for supporting me with some Tech issues. Very quick and very patient service

Great app. Zico replied within minutes and help me clear up all the problems. Highly recommend

Zico is fast and on point to provide help! very nice!

Conception du site intuitive et facile d'accès et assistante très réactive et efficace !

The app has been good so far. Selena have handled my enquiry very well. Their communication is very fast. I hope it continues to be this good working with DSers.

Amazing 24/7 support Dsers is absolutely helpful with any issues you may have they are always there to help

provided me with everything in detail and was quick to respond veerrrryyyy kindddd

Olivia was incredibly helpful and efficient! She quickly resolved my issues with order fulfillment, explained everything clearly, and followed up to ensure everything was running smoothly. Great customer service—highly recommend!

Luna Mondo

2024-09-22

Canada

Je suis extrêmement satisfait du service que j'ai reçu avec l'assistante de DSers. Elle a pris tout le temps nécessaire pour m'aider à résoudre mon problème. Elle a été super patiente et m'a guidé tout au long du processus pour que je puisse finalement résoudre tous les problèmes que j'avais. Je lui suis très reconnaissant parce que ce n'était pas facile pour moi, mais elle a pris tout son temps avec beauoup de patience et de compétence" Merci Lucy!

Olivia you did a great job I appreciated you. Bless you

Olivia has been a huge help for me and responds very quickly!

Thankyou so much Neva,Customer service for perfect.Helped me so fast didn’t let me wait at all.Assited with screenshots immediately and solved every doubt i had!Neva was great!!Would really hope i get connected with Neva next time!

Isak was very helpful with my first drop shipping order. I give him 5 stars all the way. Thank you Isak..