Reviews for Dr. Shipping Calculator

Super happy with this app and with the support provided when things aren't working as they should. We had an issue with CCS not pulling through on the estimated shipping box in the cart page for certain countries. Jade went above and beyond to help get it fixed. Turns out the city needs to be included for certain locations or the rates won't populate - simple fix but not something we would have been able to figure out on our own!

Ich hab sehr viele Apps für flexiblere Versandlösungen ausprobiert. Einen funktionierenden Massenupload hab ich nur hier gefunden. Danke Vielen Dank, dass Sie Ihre Bewertung geteilt haben. Wir freuen uns, dass die App Ihren Anforderungen entspricht. Zögern Sie bitte nicht, uns zu kontaktieren, wenn Sie Hilfe benötigen.

Very happy with the App and its capabilities. And the customer service is top notch! Thank you for help our app by sharing your review! We're glad that the app is working well for your shop and please don't hesitate to reach out again when you need our assistance.

Very good after sales service, I recommend! Thank you for your wonderful review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

I tried this app after I had problems with a competitor's app geographically locating our customers by ip address and assigning an approximate postal code which would auto-fill the same incorrect postal code in the shipping form at checkout. This lead to problems with many misdirected parcels. This app gives the store owner the option to not geographically locate the customer and have the customer manually enter their province and postal code to get shipping rates in the cart. No more incorrect postal codes! In addition, this app gives the store owner many more options to customize the overall appearance in the cart. Best of all, it offers more than the competitor's app for less money! Thank you for sharing your wonderful review! Your support really means a lot to us. We're happy that the app is meeting your shop's needs and please don't hesitate to reach out in the future.

Thanks to this app, we can (finally!) apply the correct shipping charges for combined orders of our chocolate (chilled) and ice cream (frozen), which are always shipped separately. The support has been awesome, even over the Christmas/New Year period - thank you, Jade! We realise that we're only just scratching the surface of what this app can do, and look forward to digging into more of the features to give the customer even more value. Highly recommended! Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

A great app, and the support is excellent! Thank you for leaving us a review! Your feedback is much appreciated and please don't hesitate to reach out in the future.

Wonderful app! Seamless, customizable, and with great service! They even helped me with a problem in my theme that had nothing to do with their app. TOP NOTCH!

American Tile Depot

2024-07-18

United States

The app has a great impact on customer's shopping experience! They can see their shipping costs right away without checking out, even at the product page! Less page navigation makes the customers less frustrated and this gravitates them to browse and shop more with ease, hence more sales. The customization page makes the setup really easy, no need to know html or css coding, it's all done within their page. Finally, Vlad was outstanding in addressing our additional requests and questions regarding integrations with third-party shipping apps. He found effective solutions to our problems and provided excellent customer service, maintaining clear and timely communication throughout. Extremely happy overall!

i contacted support and the app was not for me (for now) but got suggestions that might work for me. Thank you so much for the advice and maybe i will be able to use your app in the future....i will keep it in mind for sure!

I recently had the opportunity to engage with the support team for the Cart Shipping Calculator Pro app. The team was incredibly helpful and responsive, addressing my queries with precision and care.

I recently started using this app in my online store and am impressed by its impact on improving customer transparency, particularly regarding shipping costs. It’s user-friendly and was seamlessly integrated into my Shopify store. The excellent support team has been responsive and very helpful. This app is a game-changer for enhancing customer trust and simplifying the purchase process by providing clear, upfront cost details. Highly recommended for any online retailer looking to improve their customer's shopping experience.

I have tried to contact you for support through your form and e-mail without response.

This is an amazing, app the way the editor is built, it allows you to apply the shipping rate calculator to any cart. Even works with slide out carts and can have it inbuilt into the slide cart.

This app was exactly what I was looking for. Great flexibility, easy set up, minimal impact on website optimization, and most importantly, the customer service is top notch. In the world where I’ve grown accustomed to dealing with bots online they did all the troubleshooting, and figured out solutions to my problems before contacting me with a solution, in both cases within less than 24 hours.

Very good support and application

So far, so awesome! I originally reached out after seeing their app on YouTube and installing it. The install kept crashing so I left a comment on their video and they responded really fast, got access to my account and helped get the app installed. A couple of bugs needed to be worked out at first but customer service was awesome, super quick and had everything working perfectly in no time. They also responded to all my questions right away. Thank you for your help everyone at Shop Doctors, including Toby and Yavor! I now have a very cool up-front shipping rate displayed to my customers before they have to jump through hoops and submit their personal info. I expect this to increase my conversions by providing transparency and clarity that the shipping costs are reasonable.... AND, I expect more customers to consider adding more items to qualify for our free shipping as well! I didn't get paid or receive any compensation for this review.. just a great app at a great price. Hoping it will continue being this way.

This app was needed to cut down on cart abandonment because customers did not want to start checkout not knowing what the shipping cost was. Thank you, Yavor for the great customer service and help with some minor hiccups with text color. Quick to respond I would recommend the Shop Doctors' apps to anyone that has need for them.

Seems to work fine. What I like a lot is that they have a very good support, meaning they really try to understand your issue and give you a proper feedback and they are trying to make it as easy for you as possible.

Super und freundlicher Support! Bei Rückfragen oder Problemen sehr schnell, hilfsbereit und kompetent!

Excellent service, very fast and made all changes necessary to work with our new theme. No hesitation in recommending this app

Great app. Easy to setup and excellent customer support. We have had to work with them a few times when shopify was changing the way their API worked (aka shopify broke things) and the team was always quick to respond and helped out as quickly and thoroughly as they were able.

Freeda Produtos Veganos e Sustentáveis

2023-06-23

Brazil

Perfect app! Works fine and it's very simple to customize. By the way, it's very neutral, so it's easy to adapt to the theme/store. I hightly recommend it! Good job guys!

Pixie Wing

2023-06-03

New Zealand

Super-easy to use, with a 'click to place' interface. I assumed it wouldn't work with our custom slide cart - but it does! We were quite picky with how we wanted the app to look on our store and the app devs went out of their way to ensure we got what we were after. For future updates, would be lovely to be able to hide the 'available rates' section. Thanks team!

I love how this app allows you to add a Free Shipping Bar on your Products pages, letting the customer know how much more they need to spend to get free shipping. Great price, and the customer help by Toby has been perfect. 5 * * * * * app - 100% recommended.