Reviews for Disco Post Purchase Ad Network

Pretty great experience overall so far. We're currently using the Disco Feed (we've seen a handful of sales come in each month) and the post-purchase upsell feature.

The Bullish Store

2022-06-07

United States

Onboarding process was very unclear. I was able to be approved and install this, but after about two months I got zero sales. When I asked the team for advice, I got a confusing message about "exclusions" (apparently my ads weren't running on sites selling items in similar categories, which I didn't really care about, but removing the exclusions didn't do anything), and the advice to use more products with animated gifs as the image. I get that animated gifs attract attention, but if everybody started doing that.... Anyway, this just had zero effect for me and I couldn't justify the cost.

We love how easy it is to reach audiences with Coop. It is very organized, clean-cut, and makes us excited for the future and feel empowered about what we can bring to others. They make marketing and reaching audiences clear and easy for us to grow quickly and easily!

Co-op offers a no-brainer solution to help get in front of new potential customers and audiences. The team is super helpful and they are constantly working on improvements to better help brands.

I recently started using coop commerce as an additional marketing channel for my home textile business. Early performance has been very good, and their team is incredibly responsive and helpful, too! I look forward to growing the partnership with coop commerce!

Lalo

2021-06-27

United States

We've been using co-op for cross-promotion with other high quality brands as well as upselling our own products and surveying our customers. Most recently we launched a transactional upsell email integration with some positive early results. The design is elegant, the installation process was so easy, and most importantly we've seen many new customers and upsells come through as a result! We're excited to continue to find brands that align with our brand.

We've been using co-op for the last few months with other brands who are currently on the app as well as upselling our own products and getting info from our customers. The installation process was very very easy, and we've seen many new customers and upsells come through! You should try this if you want to find new customers, drive up AOV, and get some customer insights.

We have been using Co-Op for a couple months now. The client management is very good and our account manager/support specialist, Lydia, is very helpful and communicative which is very important to us as we grow. The set up/implementation process was super easy and streamlined. We love how easy the interface/dashboard is to navigate and update. We have seen a few conversions which is exciting! We hope to see more now with the added transactional email function and other pro functions. We know it's relatively new so we are excited to see it start taking off and Co-Op coming out with robust functions that help increase conversions. We love the idea of the brand partnership and becoming visible to shoppers through other retail categories where we wouldn't be visible prior to being on this platform.

KOIO

2021-06-23

United States

We've been using co-op for cross-promotion as well as upselling our own products and are thrilled at the early-stage results. The onboarding was super simple and their team made it even easier. I'm excited to see where this goes!

Co-op is amazing! We've been using co-op for cross-promotion with other relevant brands as well as upselling our own products and surveying our customers to get their feedback. The design is straightforward and elegant and the installation process was super easy. Most importantly we've seen many new customers and upsells come through as a result! We're very excited about all the features they're bringing to help streamline partnerships, highly recommend giving co-op a try for driving new customers, AOV, and insights.

Being amongst the CPG groups, I'm so impressed by co-op and how far they've come. This is just the beginning also, and I seem them tapping into something much more fundamental than the post-purchase page. It's easy partnership and brand building all in one...and so much more. Excited to see whats next and love using them on https://getneuro.com

I am a big believer in cooperation and upsell opportunities between D2C brands. I have tried a couple of tools that try to achieve this and co-op is by far the one that has been able to execute this best. Not only is their platform the cleanest and easiest to use, but the network of brands is the best we've seen. As more brands continue to join, their offering will only get better.

Co-op is awesome. Their app is an incredibly helpful tool for cross-sell and up-sell. It fits right into our overall user experience without being intrusive at all. On top of all that, their customer service is top notch.

I can't recommend Co-op enough. They've been incredibly innovative in their space and allowed us to transform the way we acquire customers. We can now partner with hundreds of similar brands at ease, on top of the great upsell widgets that they provide. We consolidated a handful of apps that we previously used now into Co-Op. Truly recommend this if you have a Shopify store

Co-op was an easy win for us. We're getting in front of the highest value audiences in ecomm — active shoppers — and are doing with guaranteed profitability. Zero risk.

We started working with co-op only very recently, but it has been a fantastic experience thus far. The co-op team has been very helpful and their app has given us the opportunity to further enhance our customers' post-purchase experience. We're excited to continue our partnership with co-op.

We've been using co-op for cross-promotion at the end of our funnel with other food and bev brands as well as upselling our own products and surveying our customers. The design is elegant, the installation process was so easy! We're very excited about all the features they're bringing to help streamline partnerships, highly recommend giving co-op a try for driving new customers, AOV, and insights.

co-op has been super innovative in allowing us to transform our thank you page into a customer acquisition flywheel. The ability to partner with incredible brands and speak to a very similar customer has opened up an entirely new channel for us to leverage outside of Facebook. It’s one thing to provide an upsell tool or a survey tool, but co-op has succeeded in creating a true one-stop shop for the post-purchase experience allowing us to accomplish all of our goals through one platform.

Finally, a Shopify app that values best-in-class UI and design. I’ve been waiting for something that adequately speaks to our brand positioning and aesthetic. The user interface is beautiful and seamless, it just feels so good to use. It really shows co-op’s attention to detail and acts as a reflection of the amazing brands that are on the platform. In addition to the beautiful user experience, we’ve been able to tap into an entirely new channel to acquire customers and reach our desired segments. On top of that, we have access to upsell, survey tools to drive real measurable incremental revenue. Great app!

I was a bit skeptical at first but after my friends raved about the app, amidst rising CAC and CPM costs on Paid Social, I thought I'd give co op a try. In a week, we've generated a number of conversions and one that was $2K! I've never had a conversion with that amount before. This is just the beginning, co-op is tapping into something much more fundamental than the post-purchase page. They’re building a recommendation engine that will ultimately be the foundation for all 1:1 partnership and B2C collaborations in the future. If you're confused about the right brands to partner with, opportunities to upsell your own products post-purchase, highly recommend co op!

MATE the Label

2021-06-15

United States

We've been using co-op for a couple of months now and very quickly have seen a lot of success - we've acquired quality new customers for a fraction of the cost on other platforms. Their upsell feature has also done wonders for us - it's really an all-in-one tool and I've been able to move away from standalone upsell and post-purchase survey tools. The UI is fantastic, and their customer service is top! They're always quick to answer my questions and take in any feedback I have. I highly recommend co-op if you're looking for new ways to acquire customers while strengthening partnerships with like-minded brands!

So I installed the app just over a week ago and have been able to set everything up and see how analytics rolls in. I can say that I absolutely love the user interface/admin. It's clean and so well designed. I had a few hiccups getting everything properly installed on my site (possibly due to another app that has a popup @ checkout for friend referrals) and the co-op team was super helpful and quick to get it resolved. I also had a hiccup on how pricing was imported into the app and they fixed that quickly for me, too. (customer service/support has been top notch) I love how you are able to define the partners/brands you want to work with so no direct competitors show up on your "thank you" page and I REALLY love how you are able to customize/over-ride the product images imported from shopify to show lifestyle images and/or gifs. I have started to see data roll into the analytics and while I have not had any conversions yet, I love how I am able to see the click-through rate for each specific product. (WOW, one of my products is a clear winner there) I went ahead and opted to buy some impressions to get the ball rolling so I am excited to see how that turns out (still too soon to say cause the added impressions didn't start firing off until yesterday) All in all, I LOVE the idea of this app and am super stoked to see how the next few months go. I am currently only utilizing the cross-sell and up-sell features and may test the offers and survey later. My one and only hesitation atm is that the app *may* be negatively affecting my site speed score. My speed score dropped a bit around the same time I installed the app and I have my developer looking into it. (ALL apps will affect site speed, tho, this is not unique to co-op) ... I just wanted to be as thorough and honest with the review as possible. From the naked eye, just surfing the site, it doesn't feel any slower - it's just the speed score rating that caught my attention. Thanks so much for creating such a dope app to help smaller brands cross-promote with one another! With all the iOS privacy updates, I feel like your timing was perfect.

I hate apps. This is the only app I recommend for DTC brands, not because it does have features like cross-selling, upselling, post purchase survey, rewards. That alone is 5 different apps... what do you want more? Though the best part of this app is the innovating collaborative feature where it makes it super simple to upsell lifestyle products to lifestyle shoppers with a win/win for both brands. If your brand sells a high-end unique product, it’s a must have. oh and customer service is the best.