Reviews for Debutify Product Reviews & QA

Frankly, it is a complete solution that I highly recommend, especially their support team. It was a useful experience talking to Mirza from the support team who provided me with valuable information that is better than watching a lot of videos.

I have really enjoyed the ease of use with this review app! My account manager Mirza has been a pleasure to work with in explaining everything and taking care of my store to ensure it is working optimally :-)

Excellent Service and Support During Debutify Upgrade I recently upgraded from Debutify version 5 to version 6.3, and I am thoroughly impressed with the service and support provided throughout the process. From start to finish, everything went smoothly, and I felt well-informed and supported at every step.

Mirza was actually extremely helpful and knowledgeable. He was quick to understand what problems needed to be resolved. Would highly recommend using Debutify as your review app.

Worst experince, lost $40.00 using this app, i started using this app and before my trail ended i cancelled my Pro subscription, but still i was charged for $40.00. When i Reached out to there support team, with all Screenshots and Data i have showing i was charged incorrectly, i just got 1 email from support saying they are moving my ticket to billing department, yet no response received and its been close to a week now. Do not recommned.

Poor customer service and late response

We feel compelled to share our recent ordeal with Debutify Reviews, which has disappointingly decided to display its logo on our website despite our subscription to the paid Growth plan. This move now forces us to upgrade to the Pro plan just to remove the logo, a tactic we find utterly unacceptable. Our choice of Debutify Reviews was based on its integration within the Debutify ecosystem, where we had already committed to an Enterprise plan. We could have opted for other service providers for our customer reviews management, but chose loyalty to Debutify, thinking it would streamline our operations. Unfortunately, this loyalty comes at a significant cost, both financially and operationally. Our frustration is further compounded by the lack of response to our requests for assistance in aligning our review buttons' color with our brand identity. Despite providing the requested access code over a week ago, no modifications have been made, while the logo was added to our site without our consent or prior notification. This situation goes beyond mere inconvenience; it feels like a breach of trust and a hard sell tactic, pushing us to reconsider our partnership with Debutify. We are now faced with the daunting task of rebuilding a new website and finding a new reviews service provider, a heavy decision but necessary to preserve our brand integrity. By sharing our experience, we hope to inform other businesses and help them make more informed decisions regarding their partnerships. We expect an immediate and ethical resolution to this issue from Debutify.

I had a minor issue, and the support team resolved the problem very quickly. The app itself offers a wide range of customization options, and the visual aspect of the entire app is highly attractive and user-friendly. What's all I could wish for so I can highly recommend to give it a try.

Their review app is also awesome! Over the year, I have been working with Mirza from Debutify and he is very hard working and innovative personnel. Their review app covers everything a review app should do. Their other app for ecommerce is also great. I will highly recommend Debutify Reviews as a one stop shop for all your review needs. Keep up the good work Debutify.

Good app! If you have any problem contact their support and everything will be resolved! :) I also want to give a shoutout to their support agent " Mirza Baig" because he not just resolved my issue but even gave some other good tips! Thank you again. <3

The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication

Great app! Been using it since it came out. Had some bugs during my usage but the developers were quick and efficient in fixing everything and we kept improving it all together. Highly recommend this app! Best developers ever.

superb service, easy to use, the support is top notch super friendly fast and effective, they made all the necessary changes within literal minutes and made it all brilliant, good service

PLEASE DO NOT ADD THIS APP! APP KEEPS CRASHING AND GOES IN MAINTAINENCE FOR DAYS WITHOUT ANY NOTICE. CUSTOMER SERVICE IS AWFUL, THEY REPLY AFTER DAYS!! THIS IS THE WORST REVIEW APP I HAVE EVER INSTALLED.

Amazing app! So easy to use and very helpful! Support will help you with anything in just a mater of minutes!

This review app is one of the greatest apps on Shopify. I had 3 different problems with my store and they solved it all! I am so happy to have this app in my store. My only complaint is that it slowed down my store after I added the app, but the difference is minor. This app has boosted my sales by a mile.

Der Support ist sehr hilfsbereit. Sie antworten wirklich sofort 24/7 und lösen die Probleme. Empfehlenswert

Ich hatte schon einige Probleme und Fragen zu meiner Website von Debutify und Debutify review. Ich habe da sehr schnell wirklich kompetente Hilfe bekommen. Im Englishen bin ich leider noch nicht so bewandert, aber mit dem Google übersetzer ist dies auch kein Problem. Soweit ich weiss sind Sie an einem Deutschen Support im Aufbau. Also für mich 5 Sterne. Danke für eure Zeit und Bemühungen!!!

Don’t offer the ability to extend the trial period if you’re not going to allow people to do it! Took me 11 of the 14 trial days to configure all of the theme settings and as soon as I got my theme launched, the trial was over. Reached out to them via email to extend the trial after reading that they allow it and then was denied with no explanation. I’m not paying $99+ a month on a whim. I want to see if this theme works first and after 100+ visits to my site, not a single person made it passed “Add to Cart”. But yeah you think I’m going to pay you for a conversion that is worse than when I didn’t use Debutify? No, thanks! They’re a scam!

Great app and outstanding support. I had a couple small issues configuring the product and the team resolved it for me quickly

Great customer service & tech support!! Product is also great, but for me the best part is anytime you run into a tech issue, they are quick to resolve it.

So far so good... I have just installed this app and it works very good. Had a little problem with the reviews not appearing on all my products. Customer service has been fast and helpful so I give them 5 stars!

Good by the moment, I am on test period but by the moment the support is being great. I hope continue with them

Pratique à intégrer dans debutify même si on regrette le manque de certaines optin de customization qui devraient arriver beintôt

Can't recommend the app. Worst Support ever... Don't waste your time and money with debutify. Find an other solution. Trust me, there are way better apps...