Reviews for AI Shop Assistant Conversagent

This app has been so helpful in alleviating some of our customer service requests. It provides accurate and helpful information and allows for most inquiries to be handled in a timely manner. The customer support team is very responsive and helpful as well. Thanks so much for your kind review! We're thrilled to hear the app is reducing your customer service load and delivering accurate support to your customers.

It's a great app with responsive support. Our customers have found using the AI chat on our website helpful and informative. It has alleviated some of our staff's workload for basic questions such as stock availability and other commonly asked questions. It can pick out recommended accessories for customers and increase the cart size for orders. Thanks so much for the great feedback! We're thrilled to hear the AI assistant is making a real difference for your team and customers. Helping lighten the load and boost sales is exactly what we aim for—glad it's working well for you!

We are currently trialling the app and love it. The AI has been answering customers questions like a storm. The replies are up to date to our current product promotions, etc. The team is very supportive. Looking forward to see their next integration with Shopify Inbox. Thank you for your kind feedback! We're thrilled to hear that you're enjoying the app and that the AI is helping your customers effectively. It's fantastic that the replies are aligning seamlessly with your product promotions—this is exactly what we aim for. Our team is always here to support you, and we’re excited to continue delivering features that enhance your experience. Stay tuned for more updates and improvements! 😊

I’ve been using it for 1-2 weeks, and so far, I’m satisfied with the AI chat. I believe this is the best value-for-money chatbot for Shopify stores. Unlike the others I tried, which have product quantity limitations in smaller plans, this one has no such restrictions, and that’s very important. What I find useful would be the option to display current promotions or various offers in the chat bubble. I’m sure this feature will be available in the future. Thank you for your feedback and great to hear that you are seeing great value in Conversagent. Thanks also sharing your suggestion about displaying promotions in the chat bubble—it’s a great idea!

This is an amazing app that is just at the beginning of what it will be! With just some minor improvements this app will be able to do more than would be possible with a small customer support team! Did I mention amazing support?! Thank you so much for your fantastic review! We’re thrilled to hear that you see the potential in our app and appreciate your kind words about our support team. Your feedback and enthusiasm motivate us to keep improving our product!

As a user of the Conversagent app, I’ve been impressed with how easy it is to set up and manage chatbots. The interface is user-friendly, and I didn’t need a lot of technical knowledge to get started. One of the best things is how it has improved my customer service experience—I can offer 24/7 support, and response times have drastically reduced. The customization options allow me to create conversations that feel personalized and match my brand's tone, which is a huge plus. The analytics feature is another standout for me. It gives me insights into how users interact with the bot, so I can continuously tweak and improve the experience. It’s been a game-changer in terms of both engagement and efficiency. Overall, I highly recommend Conversagent for anyone looking to streamline communication with their audience—it’s scalable, flexible, and easy to use! Thank you so much for your thoughtful review! We're thrilled to hear that Conversagent has been so easy to setup and install, while also enhancing your customer service and engagement. Your feedback on the customisation and analytics features is especially appreciated—glad they're helping you deliver a personalised experience!

We are new to Shopify and feel like we've been stuck in the stone ages. While we’ve been aware of ChatGPT and how amazing it is, I still associate it with the old automated answering systems of the past, which often provided answers completely out of context. But those days are gone! Conversagent now provides "near-human" support automatically. For a small monthly fee, it's like having a 24/7 employee and cheerleader for our company. Count me in!

Easy to implement and get support. Overall impressed with the Conversagent app! We have tried other Apps, but this is the best solution for us. It is a great asset for any e-commerce site interested in having a virtual agent.

VUDU Performance

2024-09-11

United Kingdom

Had the app on our store for a few days now, I have nothing but positive feedback to give so far. The app has reduced the amount of email enquiries and even assisted a handful of sales. I have no doubt we shall be proceeding with this app following our trial period.

Amazing piece of software. It's something that is very exciting for both me as a owner and also my customers. I've been amazed with the initial quality and how fast the chat bot learns. Set up was unbelievably easy absolutely flawless. This is something that I am excited about and can't wait to see what grows into. Have been very happy with the effect and amount of customer interaction with the app! I've been very happy with the level of customer interaction and it is popular amongst our customers!

I am very impressed with the Conversagent app! After trying a few others, this is clearly the best choice for me. The AI technology employed by this app is the latest and spot-on! It acts better than humans in terms of the unbelievable knowledge and command of the subjects it possesses! It is definitely a valuable asset for any e-commerce site interested in having a virtual agent.

Conversangent es una excelente solución para eCommerce que combina interacción natural con alta eficiencia. Su capacidad para personalizar las respuestas y proporcionar análisis detallados lo convierte en una opción valiosa para mejorar la atención al cliente y optimizar la experiencia de compra en línea. Totalmente recomendado.

We have been testing this app for several weeks and have made it our effective chat assistant tool and are very happy with the results. Once you calibrate it properly and streamline your website information, the app can fluenty read through the information to understand complex customer questions and provide clear answers. The app also absorbs your catalogue info incredibly and product suggestions are very pertinent to the conversation, this is actually the most valuable feature of this app. The customer support is also amazing. For those who are new to Chat Gpt based chat bots this is the app to go as the configuration is incredibly simple yet you can make important customizations to better address your business needs. I would advise to take full advantage of the trial period and customer support to calibrate the app for your website, it will be worth it. They also made some cool improvements to the Knowledge base forms that we are about to test.

I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.

Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful! Forget the Shopify INBOX app! This is the one to get instead!

Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.

Converseagent has been an invaluable tool. As a small business without the resources for 24/7 customer support, this app has enabled us to provide answers to our customers' common queries - such as product locations or account access - in a seamless and effective manner. What really sets Converseagent apart is its deep understanding of our brand and products. The app doesn't just give generic responses, but communicates in a way that aligns with our brand and further drives sales by building customer confidence. Another standout feature is the app's customization options, which made it easy to integrate Converseagent into the existing design of our website. The backend tools also allow us to continuously refine the app's knowledge base. Beyond the app's functionality, the Converseagent team has been incredibly responsive and helpful throughout the process.

This is a great Chatbot, it sources all the information on your website to help answer questions that your clients might have. It also provides links back to your own content on your site, great to support marketing efforts! Super easy to install, took about 30 seconds. Works well straight away!

Love the app very lead product development company they care about their customer and the feedback really want to build right products

Great app! Does what it says and just works.

Using Conversagent for our Wine Store has been a game-changer! The accuracy and quality of advice it provides to our customers are remarkable, and they've expressed their love for it. The support team is exceptionally friendly and always ready to help. If you're in need of an AI-powered Chat Bot, Conversagent is an absolute must-have!

This app was exactly the solution I was looking for to enable an engaging customer experience through our website. The ability to customise and train your virtual assistant while getting constant data on user engagement is invaluable. The team behind the app have been amazing from first contact through install and helping us mould our virtual assistant to suit our needs. It has definitely helped engagement and also a lot of fun to play with when customising!

We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about. The service and support level is great, the team are always available to help and guide you, particularly as this was new to us. I can see the value it adds to our business my having this available Thanks Jason

I am loving the app! In particular how it can learn - initially sweeping the website for information, more importantly you can review what customers ask and then build the knowledge base to better answer questions. Ability to adapt style and more. No complaints here

Without a doubt, this is currently the best AI chatbot for the cost. Their support is excellent and they constantly add new features. Highly recommended.