Reviews for ClockedIn

Soap & More

2023-02-02

Canada

This app is now garbage since the update. We are seeking a new app Time Clock App now... It was good while it lasted.

Worked great until they did an update and then when I went to get my employees hours and run payroll my pin no longer worked.. then when I tried to reset it, it told me my email was invalid. Sent customer service messages, but no reply and no other way to contact support (like a phone number) so I was SOL. Left me with no way to access my employees hours or run payroll! Pretty frustrating! Will be finding a new software for time keeping.

App updated yesterday. User interface changed, and none of our PINs worked. Five digit PINs, essential for us to identify where the staff member is working, weren't accepted. We got speedy support from Josh to help remedy the problem. In the future, however, we could use some warning ahead of these updates to make them seamless.

j Boutique ne

2021-02-11

United States

It worked great until it wouldn't let me update any employees' hourly wage or add a new employee. I contacted support multiple times. One response from them only asking for more detail, which I provided, and after that...nothing! It's useless to me now...I'm switching.

It's nice having the time card built into the pos app, so it's easy for my employees to clock-in. Other than that, it's kind of a pain in the b. You have to go into each employee's time card in order to print. You also have to manually adjust the time period for each employee, before being able to print. It doesn't show the added up hours for the two week period on the individual time card. For us, it makes the time card it produces sort of useless. I still have to take the data and import it into easier to read and understand time card, so I can get the employees signatures on them. It's very basic, no thrills, and you still have to do a good amount of work. It might be better using paper time cards.

Sucks. It would not let me use the import function and pulled it up on the ipad, got an error message. Thanks for nothing.

Switched our old POS system, that had a time clock feature included, to Shopify POS which does not. I was skeptical about adding this app but after using it for several months I’ve been pleasantly surprised. Have had no issues thus far and very user friendly.

Easy to use tracking of my teams hours. This is exactly the app I was looking for. Contacted customer support to clarify a couple questions I had and they responded quickly. Great app!

I just started to use it and so far so good. They have A great customer service and quick problem solve.

This app is the punch card system I was looking for. It allows me to track all of my staffs time effectively.

I use it to clock in and out... but it appears with different hours... I ask for help but they answer that they are a small team and they were not at the office. Then sometimes the app don't work so is impossible to use it.