Reviews for BOLD Upsell AI Powered Upsells

Everyone at Bold has been great to work with. Thank you. Joel Glad to hear you've had a great experience! Thanks for the review, Joel.

I had previously used Bold Upsells and was genuinely impressed by the functionality and value it brought to my store. The app itself is well-designed, intuitive, and effective at increasing average order value through strategic upselling. However, at the time, their billing structure wasn’t quite the right fit for my business model, which ultimately led me to uninstall the app. To my surprise and appreciation, a few weeks later, the team at Bold reached out to inform me that they had revised their pricing model. The new structure was far more reasonable and much better aligned with what I was looking for. Their willingness to adapt and listen to customer feedback really stood out to me—it showed they genuinely care about building lasting relationships with their users. From the moment I decided to give Bold Upsells another try, the support I received was top-notch. Jay, Daniel, and Eric were all incredibly helpful, responsive, and professional throughout the entire reinstallation and setup process. They made sure every detail was addressed, answered all my questions with patience, and went the extra mile to ensure everything was functioning optimally. It's rare to come across a support team that is this dedicated, knowledgeable, and easy to work with. Their commitment to customer satisfaction really made the experience seamless and enjoyable. Thanks to their help, I was able to get everything up and running again without a hitch. A big thank you to the entire team at Bold Upsells. Your effort, professionalism, and care haven’t gone unnoticed. Keep up the fantastic work—it's a pleasure doing business with a company that truly values its customers.

Installed the app, but it never really worked on my website. Spoke with support, but they were unable to help directly, told me they would escalate. I am paying, but the app doesn't work on the website.

My dear, chatting with you today is correct. The problem is almost a month long. It will be solved for you in the first chat. I like you very much Bhumi I hope you can get help from you if you have any problems in the future because you are too professional

Great app. Easy to work with and friendly interface to set up on Shopify store !

The Reader's Catalog

2025-03-13

Always provides multiples of ROI for us.

Has added more revenue than we could have imagined!

Super easy to use and a great app, my store has performed so much better since I started using the different featurs offered through this!

They are charging me just for having it installed, I don't use it and they charge $24 . It's unfair.

SE me ha realizado un cargo de 46 euros cuando la tengo ya desinstalada y no la he usado practicamente Hello, we have reached out to let you know we processed a refund for the October - November billing period. Please let us know if you require any further assistance.

Living Miracles Store

2024-09-12

United States

Thank you, Bold Upsell! The App has been a supportive addition to our store. The assistance that we have received from Laurel from your team has been clear and helpful.

Tienda Bacari

2024-08-14

Israel

The new AI feature looks like an interesting tool that could significantly reduce the workload and streamline the upsell process. I’m looking forward to seeing how it will perform and develop over time.

Baby Sleep Consultant | Tailored Solutions for Babies' Sleep Problems

2024-06-27

New Zealand

impossible to figure out how to downgrade from the most expensive option and no blinkin help to do it.

Mezel Mods

2024-06-26

United States

Transitioning Bold Upsell to our new theme and Taylor helped make it happen quickly and expediently. Bold has always been so easy to work with! Only thing I'd love to see is the addition of a 'cart progress' indicator to upsell to a free gift or discount. Love all the new additions Bold has made to this tool over the years.

Micropause

2024-05-22

United States

Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!

Hello Day

2024-03-31

United Kingdom

Thank you for the review.

Arreglosfloralesguatemala

2024-03-22

Guatemala

really awesome app. Instantly getting more value per customer then before. Really happy with this

Sutera

2024-03-18

United States

Extremely useful and paid for itself on the first day. Big fan.

Thanks for the 5 star review!

LetsGetPeachy.com

2024-02-15

United States

Support team with Bold is on top of their game!!! I had a bit of a unique request and they added the functionality for me within 48 hours. This team is top notch!

Stitched Stories

2024-01-06

United States

Please stop popping this request up every time I use the app when I've only had it for 2 days!!

The Floral Fixx

2023-11-14

Canada

Hi I love the upsell app, its a great way to sugest add ons but it's not aggressive. The product look clean and easy to use.

We’ve loved using this app for our small business and have noticed an increased AOV!

Bold has been a game changer for our company. We own a very large Meal Prep Company and we use bold to help streamline things on our website. Highly recommend!

Price is too high. And I wish the upsale would work at checkout. Now that shopify has updated to their one step checkout. We have lost that feature (unless there is something we are missing) Also would like to have more control over the design. Its very limited.