Reviews for Better Reports

Intuitive, and great customer service!

Los Angeles Apparel

2024-09-24

United States

For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.

ABSOLUTLY FANTASTIC CUSTOMER SERVICE AND SYSTEMS!!!

Modern Komfort

2024-09-23

Canada

Wonderful service, fast and they always seem to be able to create any report I need! Thanks Claudia.

Kennedy Blue

2024-09-23

United States

Claudia is always a huge help! I have asked for multiple reports in the last several weeks and I have never been dissapointed.

It seems more powerful that we'll ever need, but still usable. Support is top notch. On the expensive side, but you get your money worth if you use it.

The Capitol Kempinski Hotel Singapore

2024-09-13

Singapore

Answer my question promptly and very helpful app

Gelée

2024-09-12

United States

Great customer service!!!!

Jes MaHarry

2024-09-12

United States

Increadibly helpful tool, with people to help develop custom reporting. Fast.

VRG GRL

2024-09-11

Australia

The quick and efficient help by the support team means building reports and analysing data for the business has been greatly improved.

Highly recommend. Keanna was extremely helpful in getting this set up!

It doesn't do EVERYTHING we would like it to do due to limitations Shopify puts on their access, however their support team is super helpful and has helped us improve many of our reports!

This is the only app I have found compatible with Shopify Bundles so I'm so pleased! The team at Better Reports are amazing, the communication is seamless and we have felt so supported when setting up custom reports - highly recommend :)

Best customer service ever! So quick and the app staff created the reports I needed right away. Perfect. So happy with this app.

SHOPLOOOH

2024-09-04

Malaysia

VERY GOOD CUSTOMER SERVICE!! VERY FRIENDLY APPS AS WELL

I was dreading setting up a proper data transfer and ETL processes as a solo entrepreneur. For small business owners who enjoy data analytics but don't have the time and/or resources to set up a proper data warehouse, this app is amazing. Very happy customer.

WNDRR

2024-08-27

Australia

We needed a custom field added in one of our reports & the support we received from Keanna was outstanding!

I have reached out to Better Reports a handful of times for creating custom reports, and each time they have responded within 24 hours and guided me with the creation. Definitely worth the subscription and amazing customer service. SO NICE to be able to immediately talk to a human, and get efficient help.

Incredible App and service: They are always quick to respond and help to give us exactly what we are requesting!

I needed what I thought was basic reports from Shopify for a government audit. Was shocked they didn't offer what I needed and it would've meant manually inputting data for more than 3,000 accounts - total nightmare and waste of time. This app saved the day and working with Keanna was easy and effortless. She created the reports I needed very quickly, and was even able to redo them in the currency I needed. Don't waste time and money on other apps - highly recommend!!

customer experience is amazing! Keanna and Kritesh are always incredible, very knowledgable and helpful.

Claudia and Keanna have been very helpful. They are quick to respond and they understand my requests. Willing to make adjustments as needed, too!

I regret every year we spent trying to use reporting apps other than Better Reports. Reports in Better Reports load so quickly without glitches. The app is easy to use & easy to create new reports. And their team feels like an extension of our team, helping us create new reports quickly when we need them. Five stars for the app and five stars for the support team!

Great for all the reporting needs I have with our various stores. Can easily generate new, customize and consolidate things to suit. Support staff are helpful and quick to respond - highly recommended app.

Very good and quick work. Really helped me out