Reviews for Australia Post Rates & Labels

It was an amazing experience with PlugInHive; it indeed was a PlugInAwesome. Priyanka’s command over the subject and her expertise in communication made the seemingly alien technology a piece of cake. She demystified it the way not many can do, Keep it up Priyanka! And thank you for accommodating us in terms of time, we were connecting from three different continents.

Priyanka was amazing. Everything was configured super quickly with her help. Thank you!

Good service so far & helpful support

Fantastic Service. I booked a time with the agent, and he was very patient with me as I'm not very good a tech stuff. My shopify store now links directly with Aust Post. Happy Days! Thank you Thank you for your review! We're happy to help you integrate your Au Post MyPost Business account and set up the domestic and international services for your store based in Australia. If you have any questions, feel free to reach out!

Priyanka was very helpful solving an issue. Thanks

Customer service is exceptional, helped me with every complication i came across with aus post

Helpful staff with clear instruction.

I don't know if it's just me, but day one of using this app was increasingly frustrating for me. I couldn't generate Express labels, I looked through all the settings and nothing was incorrect. All Express orders were generating as Standard. Support was pretty quick (within a few hours I think?) but they suggested that I must process the Express labels separately from the Standard...?? I did though, and it didn't work - but I tried again (cancelling the labels first), and they still would not generate as Express. So I had to cancel them again and use the other app I was using to generate the Express. I also could not put a custom Sender/Return address on the labels, which was a problem. I don't display my full address for customers at checkout (since my business is at a residential property - I email my customers the full address when they're order is ready to collect) which meant my label Sender/Return address was invalid - Support said there was no way around this. But all other apps I have tried, allow me to choose my own address, or it uses the one from my eParcel contract, not limiting to just my Shopify one. This app is just buggy and lacking. I was hugely stressed last night because of this. I had already uninstalled my previous app, but was luckily able to reinstall it with a free trial to process the Express labels after mucking around with this app for ages. I was disappointed with Support's response too. If the app isn't buggy, it's not user friendly at all then - I couldn't work out what I was doing wrong. I am technological more savvy that a lot of people. Hopefully PluginHive will do something about this so future customers aren't getting frustrated and stressed like I was last night.

Super helpful support team and very user friendly Thank you for your review! We're glad to help you automate domestic shipping with your Australia Post My Post Business account for your clothing store based in Australia. If you have any queries, feel free to reach out!

A great extension and great customer support, would highly reccomend. Thank you for your review! We're happy to help you integrate your Au Post MyPost Business account and set up the domestic and international services for your store, specialising in Sanding Brushes and Related Products based in Australia. If you have any questions, feel free to reach out!

i got all the information i needed, they were very helpful with answering all my questions, highly recommended!

Thanks Sibi! Thank you for your review! We're glad to help you automate shipping with your AU Post MyPost Business account and generate shipping labels for your Store, specialising in outdoor and tactical equipment within Australia. If you ever need additional support, don’t hesitate to reach out!

Loving the app for our business so far. The customer support team are great as well with super fast resplies and a very quick zoom call to fix my integration problem! Thank you for your review! We're glad to help you automate shipping with your Aus Post MyPost Business account and set up packaging options for your store specialising in Dog Grooming Supplies in Australia. If you ever need additional support, don’t hesitate to reach out!

Amazing app! Very helpful staff and extremely responsive to any issues I had. I will recomend this app to everyone. Thanks guys!

App is comprehensive Thank you for your feedback! We're glad to help you automate shipping with your Aus Post MyPost Business account for your Store, specialising in SPF 50+ sunscreen products in Australia. If you ever need additional support, don’t hesitate to reach out!

Thank you very much to Touseef at PluginHive. He assisted me so much in setting this up. It is a much better and reliable platform! Thank you for your review! We're glad to help you integrate your Aus Post MyPost Business account and set-up domestic shipping rates for your store, specialising in Sydney Roosters Merchandise in Australia. If you ever need additional support, don’t hesitate to reach out!

Feedback for a Great Customer service officer Touseef A service officer i have ever met. Professional and explains everything in details. I wish him all the best, we need people like him Sher thanks Appreciate your review! We’re glad to assist you in automating domestic and international shipping for your Australia Post MyPost Business account for your store, specialising in Vegan skincare solutions in Australia. If you have any questions, feel free to reach out!

Amazing app! Great customer service and really helpful to set up. This app works great and helps me run my business so much smoother! I really appreciate their service and highly recommend them :) Sagar was great! Thank you for your feedback! We're glad to help you integrate your Australia Post MyPost Business account and domestic set-up shipping rates for your Store, specialising in Haircare and skincare products in Australia. If you ever need additional support, don’t hesitate to reach out!

Very Easy to use and team is very helpful and friendly. Thank you for your review! We're glad to help you automate domestic shipping with your Australia Post MyPost Business account for your Wellness and nutrition store in Australia. If you ever need additional support, don’t hesitate to reach out!

The ongoing support is terrific. I tried the other Australia Post apps and this is the best. Thank you for your review! We're glad to help you automate domestic and international shipping with your Australia Post eParcel account for your Store, specialising in Bean Bags collection in Australia. Feel free to reach out if you need any further assistance!

We have been using the app for a month now and it is fantastic. It saves so much time and is super easy to use. The customer service is very responsive and helpful at any time too. I would recommend this app to anyone needing a solution to their Aus Post label printing needs. Thank you for your feedback! We're glad to help you automate shipping with your Australia Post MyPost Business account for your Store specialising in Matcha powder products in Australia. If you ever need additional support, don’t hesitate to reach out!

Sibi was both very patient and informative, I really appreciate how he went through all the steps with me. Being a notice to technology is not easy, but Sibi has made the process easy Thank you for your feedback! We're glad to help you automate domestic shipping with your Australia Post MyPost Business account for your store in Australia. Feel free to reach out if you need any further assistance!

Thank you for your feedback! We're glad to help automate shipping for your Hair & Makeup store with Australia Post MyPost Business. Feel free to reach out if you need any further assistance!

I had the worst experience. All I wanted to do was try the plan, but I received a call from customer service informing me that I would need to upgrade my Shopify account to do so – which I did. After upgrading, I decided not to proceed with the app. When I tried to revert to our basic plan, I ended up losing two users due to my legacy plan. I'm extremely frustrated! Avoid this app! The customer service representative failed to explain the consequences of their recommendation, and I'm deeply disappointed.

PluginHive offered experienced instructors, who gave easy to follow directions. Some instructions were difficult to hear, and asking for these to be repeated was frustrating to both parties. The Black box showing the instructors' name, continued to impede progress around the screen- is there a way to minimise this out of sight? regards Trish