Reviews for Amped: Email & SMS Popups

Go Rings

2024-05-31

United States

Expensive for a small brand? Yeah, kinda. Worth it? Yeah, absolutely. Our email opt-in rate went from a 3.44% to 8.09% in less than a week! The numbers don't lie. We've only been with Amped for a week or so, but am super impressed so far. Their customer service is top notch, and the product is truly a game changer. Excited to learn more and see how Amped helps our email game thrive.

the team is super responsive and helpful. We had had several changes on our pop-up store as we scale our business and they have been helpful in making changes, creating designs, and even assisting on a holiday weekend. highly recommend

Some of the best customer service in the business. They designed and implemented my first test and helped me understand all the nitty gritty of the integrations with services like Klaviyo.

Amazing customer support—they don't leave you hanging and can help you make tweaks and personal changes to any integrations. They make it really easy to get set up. The team was a pleasure to work with, and my opt-in rate at launch was about 15%! It seems like a no-brainer addition to the website for me. Thanks, team.

Transformed our opt-in rate from 3.5% to over 10%. As long as our email marketing performance doesn't plummet (and why would it?) this lift in opt-in will result in thousands of unlocked rev every month. Well worth the price.

Onboarding was amazing with the Amped team. They went above and beyond in helping us create the initial designs and begin A/B testing. Within 2 days it was clear which design was the winner and we launched with that one. Previously I thought our Klaviyo sign-up form was doing great at a 6% submit rate, but Amped completely blew that out of the water as we are now seeing a daily average 13% submit rate with their pop up. Hands down one of the best apps on the Shopify store.

Updated April 2024: Through testing and the rollout of their latest templates, our opt-in rates are now averaging 14%+ (18+% for one particular form) from 10% last year. Customer support is better and ever, very prompt and responsive, and I really appreciate them taking the time to dive deep into helping me troubleshoot some technical issues. I don't know why you wouldn't use this app! September 2024: App increased opt in rates from 3% to almost 10%. It's super easy to A/B test. But the best thing of all is the support and special shoutout to David P. It's one of the best support I've experienced in all my years in eCom. Every question I have is answered in a super helpful and enthusiastic video. They actually make the changes for you and show you how to do it in the video so that you can do it yourself next time, instead of sending you a link to some docs and asking you to figure it out yourself. Saves me so much time. I wanted a particular feature and looks like they're getting it built for me. I'm so impressed by this product and service. Thank you!

klaviyo pop up was 5% Amped about 15% No one knows why, it just is. Pays for itself in minutes. AND excellent (truly excellent) customer service 6/5 stars

I reached out to support email with a 3 simple questions and Sawyer asked me to get on a call with him. I said I prefer to just get an email reply as the 3 questions can easily be answered with a few lines via email, no calls needed. From then on, I never heard back from Sawyer. So I followed up again and started cc'ing Matt's (founder) email as well, no reply. Started cc'ing their support email, no reply. Also cc'ed Sawyer's work email, no reply. I have sent 10 follow up emails over the spend of 9 weeks, not a single reply from any of them. I had to watch a 30 minute recording of the demo just to get 1 of my questions answered. For the other 2 questions I have left, I needed to install the Amped app to figure out myself. All of these could've been mitigated with just one email from Sawyer, Matt, or their support team. But no reply, everything is recorded in the email. There was no rudeness whatever in my emails or anything that should warrant this. All I did was just told Sawyer I prefer to get the answer via email instead of getting on a call, and radio silence was what I got in return. Since I have to download the app and figure out myself whether Amped can do what I was asking about, I might as well write a review of what happened. Everything is recorded via email and the Shopify team that reviews the review submissions can reach out to me if they want proof of what I said in this app review.

Great app with solid service. I believe their original homepage hero read "Popups that don't suck" and their current reads "Popups you can be proud of"... both true! In a DTC world ruled by subscriber marketing, especially with high AOV items, it's awesome to get such reliability for list growth, and the "SaaS with Managed Service" model is exactly the right way to offer it.

MUD\WTR

2024-04-05

United States

Can't recommend Amped enough. I was skeptical at first about how it would improve our opt in rate but there's no denying it when you see the results. It just works. On top of that, their team is great and the onboarding process was the smoothest experience I've had yet. Their customer support is top class. Special thanks to Savannah and Sawyer! Also S/O to Postscript for putting us on! The fact that we can utilize the onsite opt-in feature is a game changer.

We have been SO impressed with Amped & the amazing team! Sawyer & Kailyn have been amazing to work with and made the implementation process a breeze. This has been a no-brainer decision for us!

Amped is our favorite app on Shopify! We have seen great opt-in rates with this app. Not only are their designs top notch, but their customer service is stellar. We had a great onboarding experience. They helped us with the basics of the design to get us started and answered all our questions. Since that time, David has been extremely helpful whenever we have needed support. He guided us with split tests and offered really great recommendations specifically for our site and the integration of the app. They respond right away to our questions. We have found that Amped integrates wonderfully with our email provider. We highly recommend them. We have seen great results with Amped--well worth it!

My favorite tech partner right now. The Amped team has nailed that "software as a service" concept - I am always blown away by their support and their willingness to go above and beyond not just in aiding with inquiries, but actually servicing us as customers to optimize our usage of the app. The Amped team is prompt, thorough, reliable, and just wonderful. Our opt-in rate has skyrocketed, and we love the customizability of the entirety of Amped. THANK YOU, Amped team!

This was the single best experience we've had with a Shopify app for two main reasons. 1. We had incredible onboarding assistance that was proactively provided immediately after we installed the app. This went beyond an automated email flow. We received a personal email with suggestions and willingness to help in the installation that was critical for us. 2. The performance of the email popup is unbelievable. We are receiving take rates on the email popup of over 25%!!!!!! This is more than a 700% improvement over our previously used Klaviyo popups. I could not recommend Amped enough. The best service and technical product out there for building your e-comm funnel.

Matt, David, and the whole team were super helpful in assisting me with the setup and maintenance of Amped. We saw impressive conversion from the pop-ups and never felt that we weren't served quickly and effectively by the team Awesome experience

We recently onboarded with Amped and are loving our relationship with our rep. Excited for what's to come...

Matt and the team at Amped are awesome. The UI of the pop-ups are . We moved to their mini quiz style and instantly saw a 35% boost in opt-ins. Absolutely game changing. Try it out!

I never imagined a pop-up could have such high conversion rates - but Amped proved me wrong! Our conversion rates have nearly doubled, which has had a significant impact on revenue. Not only are the pop-ups higher converting, they are also really well designed and aligned with our branding. Finally something that actually improves the look and feel of our site!

Amped is the gold standard. Not only did they almost triple our opt-in rates within the first month, but their partnership is unmatched. When looking for partners for other areas of our business we look for "the-amped-of-____". They're strategic, creative, & speedy. They're worth the hype.

Amped increased our email capture by 3-4x over the apps we were previously using. The templates are easy to use and feature any customization you need to fit your brand. It's been great working with their team and we'll be customers for a long time!

Can I give 10 stars?! Downloading Amped has been one of the best decisions I've made for my company! We went from a 5% opt in rate to a 10% opt in rate almost immediately. SO impressive! The team is amazing. Matt, the founder really helps get you set up and ensure you're having a good experience. It is worth every penny and if you're on the fence about downloading - definitely do! You will NOT regret it! :)

Amped is both easy to use and incredibly effective. My Klaviyo popup converted at like 3.5% and my Amped popup converts at closer to 10%. Never using a different popup again.

This is my 2nd time working with the Amped team, so if you're reading this, do yourself a favor and RUN DON'T WALK to partner with them. Since partnering with Amped, we've seen consistent 3-4x our lead capture rate and growing. The team is super easy to work with and the tech is extremely user friendly. Great designs, great people, great results.

I have been working with Amped for over 2 years and I could not say better things about the support, the service, and execution and RESULTS we have gotten from implementing their Email and SMS capture. Helped us more than double our opt in rates and generate significant revenue for our brand.