Reviews for Advanced Store Localization

The app works wonders and the support team is always there to help! Since I am new to the app, I figured out how to set up everything and things were smooth. But then I came across some things that weren't exactly functioning properly. Surely there was something that I've missed, so I reached out to their support and I kid you not, they work fast and are very communicative to solve any issues you have within the app. Thank you support team! 10/10 would recommend

Great App, been using it for last 2 years. Support is also very good and prompt . One thing I would like to suggest the developers is to improve the User Interface its currently not that user friendly. For e.g. you cannot search products by SKU which I think is very important when you have a large inventory.

Seven Potions

2023-07-15

United Kingdom

This is literally the first time I've had to leave a poor review anywhere, but in this case, it is well deserved. Think twice before investing in this app! TL;DR: This app may offer enticing functionality, but beware - it comes with poor support and is not a simple plug-and-play solution. After changing ownership, the app's support services deteriorated drastically. They failed to address our configuration issues after a theme update, resulting in a 5-figure loss in sales and counting. Despite repeated attempts to resolve the problem, their responses were automated and they did not take any concrete action. Full review: We have been using this app for over two years, during which the service quality has taken a severe dive, particularly in terms of support. In our initial experience, the developer of the app, Alex, provided commendable support. When one of the key features we needed wasn't working, he stepped in and got everything up and running in a matter of 3-4 days. But the trouble began when Alex sold the app to the current company. Our woes began when we updated our theme and found that the previous configuration wasn't compatible. Reaching out to the new support team was the first step in a frustrating cycle of poorly handled support and ineffective communication. The support team directed us to their 'resources', which consisted of a paltry three videos, and suggested we fix the problem ourselves. This issue wasn't a simple "one size fits all" situation that could be easily solved using their standard resources. After much back and forth, the support team finally tried to work on the configuration, but to no avail. In fact, their attempts not only failed to resolve the issues with the new theme but also effectively messed up the previous theme's configuration. We couldn't revert back to the old theme, and neither could we move forward with the new one. The prolonged downtime and the issues with the themes cost us a staggering 5-figure loss in sales revenue. The response from the support team was nothing short of canned answers, with insincere assurances that our issue was important and that they were working to resolve it. However, they didn't put any real effort into the problem. How do I know this? Because when we removed their access to our store, they didn't even realize it! After a month of fruitless emails and non-existent 'work' on the issue, they finally admitted that they hadn't even started on the problem, using 'unusually high traffic issues' as an excuse. The empty promise to 'work on the request as soon as possible' offered no relief, given that it's been a month since our initial report. In summary, while this app may offer significant functionality, it is far from a plug-and-play solution. It requires hands-on configuration, either from a developer or from the app creators. However, based on our experience, you certainly shouldn't depend on the latter. The poor quality of their support service and their lack of help have proven to be disastrous for us. As it stands, the app itself is rendered useless without proper configuration and support. We're still waiting for our issue to be resolved. So if you're thinking of getting this app, please consider this review as a cautionary tale.

Besides sending a script, there is no support. I am having trouble figuring out this app, and no response.

Homeoanimo

2023-05-17

Canada

Great app, it works very well to controle which product to show depending on the location of the viewer. Great support.

App has really helped me with what I needed it to do. Saved me from building a whole new site. Customer service has always been really good and fast.

UX design could be better, but the app does what it suppose to do and customer service is fast! It took about 1 day to figure out how it works.

We've been really pleased with the responsiveness of the team and the app suited our purposes. Recommend.

I've been using this app for almost 2 years now and it works very well. Instead of creating a whole 2nd store I manage US & Canada on the same Shopify platform. If MAP differ I duplicate the product and show one in one country and the other on the other one. I exclude countries I don't want to have access and redirect them to google (for security issues/hacks etc...). I can exclude whole collections or simple items per country. Easy to use. Wherever I have any issue the support team is always here to help and very responsive. Happy customer.

Great app and top tier support by the developers. I found it a little hard to set up but with their assistance was able to have everything functioning as desired. A tentative 5 stars because I haven't used all the features yet, so can't report on the comprehensive app experience.

It removed products based on locations fine, but failed to automatically change the currency to suit their location. Not good enough for the price you're asking.

simply doesnt work. Keep adding USA in my edit zone even if I dont select this country. and even after enabling the app, the URL redirect doesn't work. also it says "Server Error" from time to time

This app solved all of my problems in regards to operating in multiple markets. I am so happy I found this app, as it saved me the hassle from having to open a secondary store. This app has so many customizations. Devon was super responsive and helpful in reconfiguring our shop to meet our specific needs. Highly recommend this app for anyone who wants to have a global presence!

One of the best customer service I've ever encountered. I had issues with the configurations, Devon patiently and professionally helped to resolve all my questions. He went above and beyond what most customer service would do to ensure things work well.

This is a seriously powerful app with an all-star support team! These are the types of apps that give you the warm fuzzies inside when you find them because they are so darn good! We are using the app to hide certain products in certain countries. Our theme has accrued many customizations over it's 3 years on line, including a fully customized shop page and product page. I was sure something was going to interfere with the app but no, it works beautifully. The support team guided us through every step and even came up with a custom solution for our situation that saved us tens of hours of work. This app and team is as good as it gets!

It's a powerful application alright! - particularly if like us, you're dealing with the highly inflexible Shopify Markets and trying to offer regional options. Some parts are a bit over my head but the developer Devon was super quick to offer support and advice. It's early days for us but I'm confident that it will be great solution for us.

Quick Support Team! 3rd time to reach them and they solved the issue right away. Highly recommended!

This is a powerhouse app. If you understand SEO, you will find that this app is the ultimate hack for international SEO within shopify. Their support is out of this world, friendly, and eager to help. Cannot recommend this enough as I would rank this as the best app I have used in Shopify (coming from years of experience and multiple stores)

The customer support on this app is unreal! I was struggling with getting this set up, even with an agency, so I contacted the support team and Devon took our website through every part of installation and got it working as it should. I am so grateful that I now have a seamless website for both my US and Australian customers! Quick to respond, pleasant to deal with and nothing seemed too much trouble! Best app experience I've had so far. Thanks guys!

The app is working well despite the fact that it needs few teaks from the support team, who is quite supportive and responsive. I will test it out for a couple of weeks and hopefully keep it running in the long term :)

This app is really mind blowing, the support is so active. Replies in seconds and fulfill your needs in seconds. Really appreciate your efforts. Thanks

This is a very powerful app, it can really turn things around quickly in different countries with a click of a button and excellent support from the team.

This app is exactly what I was looking for, I had 2 stores and I wanted to show different products, different pages and even different homepages, depending the customers' country and this app did exactly that. And Devon, from customer support has been amazing in all aspects, always ready to help me with every doubt. Thank you .

I have always been looking for an app which permits product restriction based on geo location. the product does exactly want is required, and the flexibility for home-page layout based on geo is ideal .. support from Devon has been exceptional .. timely .. with me in Australia and him in Canada.

If you have multiple location this app is a must. Alex went above and beyond to get this to work exactly the way we need. A+ service!