---
title: "Zendesk AI Agent By Adelante Shopify App Profile"
description: "Adelante is a managed AI support agent that finishes the work for Shopify brands on Zendesk. When a customer asks to change their address, the agent verifies them, checks the live order, confirms the change fits your rules, updates it and tells the customer it's done. WISMO, returns and exchanges work the same way, across email, chat and WhatsApp. Handovers become fixes you approve, so it keeps improving. Adelante is SOC 2 Type II compliant. We set it up and run it for you."
canonical_url: "https://shoplist.co/shopify-apps/zendesk-ai-agent-by-adelante"
markdown_url: "https://shoplist.co/shopify-apps/zendesk-ai-agent-by-adelante.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "zendesk-ai-agent-by-adelante"
source: "public Shopify app profile allowlist"
---

# Zendesk AI Agent By Adelante Shopify App Profile

> Adelante is a managed AI support agent that finishes the work for Shopify brands on Zendesk. When a customer asks to change their address, the agent verifies them, checks the live order, confirms the change fits your rules, updates it and tells the customer it's done. WISMO, returns and exchanges work the same way, across email, chat and WhatsApp. Handovers become fixes you approve, so it keeps improving. Adelante is SOC 2 Type II compliant. We set it up and run it for you.

## Quick answer
Zendesk AI Agent By Adelante has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Zendesk AI Agent By Adelante
- Monitoring status: Storefront detection limited
- Developer: Adelante LTD
- Developer profile: https://shoplist.co/app-developers/adelante-ltd
- Shopify App Store URL: https://apps.shopify.com/zendesk-ai-agent-by-adelante
- Website: https://www.getadelante.com
- Launch date: April 13, 2026
- Shoplist category: Marketing Automation
- Rating: 5
- Review count: 6
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Managed: $900/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of October 31, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated)
- Primary App Store category: Chat, #96 (14-day median position)
- Listing reviews: 6

## Public callouts
- AI replies in Zendesk using Shopify order and product context
- Automated ticket handling with configurable human handoff in Zendesk
- Managed setup and ongoing optimization by Adelante
## Shopify App Store categories
- Chat
- Support - Other

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-10-31 16:32:42.873055\+00
Detection metrics refreshed: 2026-10-31 10:00:00.349143\+00
Public app evidence date: 2026-10-14 16:44:38.858729\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/zendesk-ai-agent-by-adelante)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)