---
title: "Wordesk AI Chatbot & Live Chat Shopify App Profile"
description: "Wordesk is an AI-first chat platform that helps merchants automate customer conversations across their website, WhatsApp, Instagram, Messenger, Telegram, and more. The AI assistant can understand visitor intent, answer product-related questions, and guide users toward purchases by recommending items based on their needs. Merchants can also step in with live support when needed. All conversations from different platforms are managed in one unified inbox for efficiency."
canonical_url: "https://shoplist.co/shopify-apps/wordesk-ai-chatbot-live-chat"
markdown_url: "https://shoplist.co/shopify-apps/wordesk-ai-chatbot-live-chat.md"
last_updated: "2026-10-14"
entity_type: "shopify_app"
slug: "wordesk-ai-chatbot-live-chat"
source: "public Shopify app profile allowlist"
---

# Wordesk AI Chatbot & Live Chat Shopify App Profile

> Wordesk is an AI-first chat platform that helps merchants automate customer conversations across their website, WhatsApp, Instagram, Messenger, Telegram, and more. The AI assistant can understand visitor intent, answer product-related questions, and guide users toward purchases by recommending items based on their needs. Merchants can also step in with live support when needed. All conversations from different platforms are managed in one unified inbox for efficiency.

## Quick answer
Wordesk AI Chatbot & Live Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: Wordesk AI Chatbot & Live Chat
- Monitoring status: Storefront detection limited
- Developer: Biens Limited
- Developer profile: https://shoplist.co/app-developers/biens-limited
- Shopify App Store URL: https://apps.shopify.com/biens-ai
- Website: https://wordesk.ai
- Launch date: July 7, 2025
- Shoplist category: Customer Support
- Free plan signal: Yes

## Pricing summary
Essential - 200: Free; Advanced AI - 250: $19.99/month; Advanced AI - 500: $34.99/month; Expert AI - 1000: $89.99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Chat, #589 (14-day median position)
- Listing reviews: 0

## Public callouts
- AI-powered Live Chat that answers customer questions instantly
- Multi-channel support for WhatsApp, Instagram, Messenger, and more
- Personalized product recommendations based on customer needs
- Customizable chat icon and message design to match your brand
## Shopify App Store categories
- Chat

## Data note
Profile updated: October 14, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 16:42:29.760141\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-14 04:05:08.325938\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/wordesk-ai-chatbot-live-chat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)