---
title: "TicketON — AI & Live Chat Shopify App Profile"
description: "TicketON adds an AI live chat widget to your store. The AI chatbot answers product and order questions, checks order status, recommends products, and can create discounts, cancel or refund orders, and update shipping addresses in the chat. When a shopper needs a person, the conversation hands off to your team. You manage web, Telegram, email, and Shopify chats in one helpdesk inbox, with a knowledge base, saved replies, voice and video calls, business hours, and analytics."
canonical_url: "https://shoplist.co/shopify-apps/ticketon-ai-livechat"
markdown_url: "https://shoplist.co/shopify-apps/ticketon-ai-livechat.md"
last_updated: "2026-10-13"
entity_type: "shopify_app"
slug: "ticketon-ai-livechat"
source: "public Shopify app profile allowlist"
---

# TicketON — AI & Live Chat Shopify App Profile

> TicketON adds an AI live chat widget to your store. The AI chatbot answers product and order questions, checks order status, recommends products, and can create discounts, cancel or refund orders, and update shipping addresses in the chat. When a shopper needs a person, the conversation hands off to your team. You manage web, Telegram, email, and Shopify chats in one helpdesk inbox, with a knowledge base, saved replies, voice and video calls, business hours, and analytics.

## Quick answer
TicketON — AI & Live Chat has 0 detected stores in Shoplist. This Markdown profile displays 0 public brand examples; it is not a complete customer list.

## Key facts
- Name: TicketON — AI & Live Chat
- Monitoring status: First-adopter watch
- Developer: TicketON
- Developer profile: https://shoplist.co/app-developers/ticketon
- Shopify App Store URL: https://apps.shopify.com/ticketon-ai-live-chat
- Launch date: July 9, 2026
- Shoplist category: Marketing Automation
- Free plan signal: Yes
- Free trial signal: Yes

## Pricing summary
Free: Free; Launch: $19/month; Growth: $39/month; Scale: $99/month

Shoplist has not yet found reliable public storefront evidence connecting a Shopify store to this app. This does not mean the app has no users. Some apps are new, admin-only, server-side, theme-independent, or otherwise difficult to detect from public storefront signals.


## App Signals
As of November 9, 2026:

- Stores running it: 0, 0.0% of the stores Shoplist tracks
- Store movement, last 28 days: +0 new stores, +0 returning, −0 removed, net 0 (estimated; 2 days held out of movement)
- Primary App Store category: Chat, #958 (14-day median position)
- Listing reviews: 0

## Public callouts
- Live chat & AI: Answer shoppers and handle orders, refunds, and discounts
- Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox
- Voice & video calls: Talk to customers with screen sharing inside the chat
- Help center: Let customers find answers on their own with FAQs and articles
- Mobile app: Manage your inbox and take calls from anywhere, anytime
## Shopify App Store categories
- Chat
- Helpdesk

## Data note
Profile updated: October 13, 2026. This is the profile revision date, not a guarantee that every store was checked on that date.
Public snapshot built: 2026-11-09 12:46:18.835855\+00
Detection metrics refreshed: 2026-11-09 10:00:00.198215\+00
Public app evidence date: 2026-10-13 21:30:41.39123\+00
This generated Markdown profile intentionally exposes only public, stable app-profile fields and a small public app-stack sample from Shoplist. It excludes private contact data, people data, internal scores, crawl provenance, full datasets, and unstable operational fields.

## Related links
- [HTML app profile](https://shoplist.co/shopify-apps/ticketon-ai-livechat)
- [Shopify apps directory](https://shoplist.co/shopify-apps)
- [Shoplist data methodology](https://shoplist.co/data-methodology.md)